User Experience through the Lens of Sustainability
Understanding The Value Of User Research, Usability Testing, and Information Architecture
GfK 'Synergy between Market Research & UX' uxpa 2014_final
Persuasion, Emotion & Trust: The Strategy of Persuasive Design
Refining & Designing Your Website
Chris Lock - Persuation, Emotion and Trust in Online Banking
HLABC Forum: December 2002
Quicksand Product Management Services
Box Product Management Services
Can do. Will do. Still do.
Radically Improve Conversion Rates - eMSF 2009
NASSCOM GIC Conclave 2015: How to Engineer Simplicity on an Industrial Scale by Dr Eric Schaffer
