S72 - Day 1 - 0930 - The Friends and Family Test, a journey
QUALITY SCORECARD Monitoring the quality of your healthcare provided by Derbyshire Community Health Services (A Part of Derbyshire County PCT) in 2008/09.
Patient, carer and staff Stories to Understand, Inspire, Improve Arts and Health in Wiltshire Conference; 30 September 2014 Theresa Hegarty, Head of Patient.
Www.england.nhs.uk NHS Friends and Family Test Nurses in Management and Leadership Conference 11 th November 2014 Yvonne Franks, Head of Patient Experience.
Kath Evans, Head of Patient Experience, NHS England, @kathevans2
