THE HOTEL FRONT OFFICE
front office basic
Chapter 6: The Front Office. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458.
Chapter 8 The Front Office. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ 07458.