THE HOTEL FRONT OFFICE
The hotel-front-office
front office basic
Chapter 6: The Front Office. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458.
The Front Office. Front Office Function Front Office Manager (FOM) Revenue Management Reservations Guest Services Night Audit Desk Staff Concierge Bell.
The Front Office
Chapter 8 The Front Office. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ 07458.
