Customer relationship Management (CRM) – Airline
Second Meeting of the Reflection Year on World Heritage Periodic Reporting: 2-3 March 2006 Linking management effectiveness evaluation and periodic reporting:
World Heritage Committee, Thirtieth Session, Vilnius, Lithuania Tracking Management Effectiveness in Multiple Sites Sue Stolton, Equilibrium, UK.
Surveillance of the risk factors for non-communicable diseases (NCDs) IDSP training module for state and district surveillance officers Module 14.
