HL OPERATIONS MANAGEMENT INNOVATION IB BUSINESS & MANAGEMENT P268-273. (2009) Oxford University Press.
iCrossing 2014 Connected Brand Index for airlines EMEA
Courtesy Ashgate Publishing | Air Transportation A Management Perspective John G. Wensveen ©2015 978-1-4724-3681-8 (paperback) 978-1-4724-3678-8.
