European universities quality management tools for lifelong learning QuickScan A step by step approach to excellence Danube Rectors’ Conference February.
Sheffield Hallam University 1 `. 2 EFQM Excellence Model ® Processes Customer Results Society Results Policy & Strategy People Leadership Key Performance.
This chapter gives an overview of currently used methods and techniques in enterprise architecture State of the Art.
Key components of quality management system and further challenges Blagica Novkovska, State Statistical Office of the Republic of Macedonia European Conference.
Overview of Quality Assurance Systems for CSOs Blanka Kaker, Slovenian Institute for Quality nad Metrology Tina Divjak, Centre for Information Service,
