Chap 006
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Ch8 total+qlty+mgt
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Quality management
Pom quality assurance
1 Quality Management and Control Presented by: Mohammad Saleh Owlia, Visiting Professor, University of Malaya Adopted from: Operations Management for Competitive.
Definition: Total Quality Management Total Quality Management (TQ, QM or TQM) and Six Sigma (6 ) are sweeping culture change efforts to position a company.
Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 1 Quality Management Operations.
Tqm
Muhammad Taha Uddin Khan Ghori
