Rocks in His Head By: Carol Otis Hurst Illustrated by: James Stevenson Genre: biography A story of a real persons life, written by another person.
SM0374 Strategic Management and Leadership Lecture 7: Strategic Capabilities 3.
Rob McElroy, P.E. General Manager The Importance of Delivering WOW Service to a (HINT: It’s a very smart bet!) CaptiveAudience.