Customer loyalty and retention
Chapter 16
Retail Sales Technique
Pharmaceutical Compliance Summit Preconference Symposium Government Price Reporting: Common Problem Areas in a Complex Reporting Environment March 30,
Customer relationshipmanagement1
Green Energy Solution1
load forecasting
Customer relationshipmanagement
Classify customers on the following two basis 1. Hypothetically 2. Empirically derived evidence.
Our mission is to earn and grow the lifetime loyalty of our customers. — SIR TERRY LEAHY, Chief Executive Officer (Tesco), quoted in Tesco's 1998 Annual.
KAM
CUSTOMER RELATIONSHIP MANAGEMENT
