CUSTOMER SERVICE. What is Customer Service? Customer Service: handles company issues through: – Calling centers – In store/person – Email – Or on site.
Chapter 12 Customer Services and Retail Selling. © 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to.
DC Lecture Ten : Customer Service And Retail Selling
8 ways an answering service can help grow your business
Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity
0 Retail Customers Chapter 3 Copyright ©2005 by South-Western, a division of Thomson Learning. All rights reserved.
LMS Report
Chapter 12 Customer Services and Retail Selling. Learning Objectives Explain why customer service is so important in retailing Describe the various customer.
Chapter 3 Retail Customers. © 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible.
Dunne, Lusch, & Carver Chapter 3 Retail Customers.