Maximizing service profitability at optimized cost to serve: Next generation service process execution
Achieving “services” business process excellence: Metrics-driven best practices and innovation
Future of global operations
Engineering solutions
Service Contract Analytics - Leverage analytics to improve revenue and profitability of after market service contracts
EmPower-Genpact Social Media Life Sciences Eventes
Industrial asset optimization overview slideshare
Using Industrialized Operations to create Critical-mass Communities - Genpact SolutionXchange
Process Globalisation and Standardisation
EmPower PRSA, 2012 - Analytics & Influencers
Speaker Presentation - Social Intelligence: Acquire, grow and retain your customers
Breaking Down Silos
