Conflict Resolution Win-Win Solutions. Conflict When two people Disagree on an issue. Quarreling and Conflicts are healthy and not signs of a bad relationship.
© 2001 Wadsworth, a division of Thomson Learning, Inc 1 Conflict Defined Cold Conflict –functional –little to no emotion –builds consensus –enhances relationships.
1 Conflict Defined Cold Conflict functional little to no emotion builds consensus enhances relationships Hot Conflict dysfunctional much emotion destroys.
