Customer relationship management
hdfc bank
kanika
New Product Development (NPD)
Social CRM: CRM that Leverages the Social Web
Getting it Right in Mobile: How to Use Mobile to Build Relationships
Implementing customer Relationship Management strategy
Session 1 & 2 introduction & evolution
2011.2.21 marketing
A Guide To CRM and Database Marketing By R.R. Jackson & Associates, Inc.
Concepts in Enterprise Resource Planning Fourth Edition Chapter One Business Functions and Business Processes.
Introduction To CRM
