Mods Customer Service Introduction
Ppb clear communication
Introduction to Effective Communication © 2006. Objectives To consider verbal and non-verbal communication methods To understand and practise effective.
Customer Service © 2006. Objectives Today we will learn how to Communicate effectively with customers Create a positive impression Develop and maintain.
Presentation2
Are You Saying What I Think You Are Saying? Effective Communication
Customer Service
EFFECTIVE COMMUNICATION Disability Skill Set Unit.
Dr.V.Bastin Jerome Asst. Professor of Commerce St.Joseph’s College, Tiruchirappalli –2.
Communication 101. Objectives To consider verbal and non-verbal communication methods To understand and practise effective listening skills To communicate.
