Conflict Mediation Course
The science of workplace fairness
Managing Interpersonal and Intergroup Conflict
Leading When Times are Tough Handling Difficult People and Situations by EQUIP Ministries founded by John Maxwell 1 Lesson: T206.01 iteenchallenge.org.
Effective Supervision in a Coordinated Service Environment Deborah Yip, MSW Director The Resource Center for Family-Focused Practice.
Communication & Conflict Source: NCI 2006 Derek O’Reilly Carmichael Centre for Voluntary Groups .