World Alliance for Patient Safety
1 The Transforming Value of Complaints and Compliments Irving Stackpole, RRT, MEd President, Stackpole & Associates, Inc.
UW WORKERS COMPENSATION CLAIMS: FIVE YEAR CLAIM HISTORY 1/1/05 – 12/31/09 University of Washington Office of Risk Management Claims Services Program March.
ISOC CEO Meeting INSTITUTIONAL OVERVIEWS & CASE STUDIES Campbell Clinic George Hernandez Chief Executive Officer OCTOBER 2011 (revised 10/04/11)
CATHOLIC HEALTHCARE WEST 3 rd Annual Perinatal Safety Collaborative Defending Safe Care and Evidence-Based Practices CATHOLIC HEALTHCARE WEST 3 rd Annual.
Meaningfulcareorg txhima6-30-13-130925145004-phpapp02
The Meaningful Care Organization: Developing Patient Engagement Strategies
Knee injuries & Surgical Inteventions
Rick Iedema, The UTS Centre for Health Communication - What Patients Want After Medical Error: Communication and Compensation issues arising from the Australian Open Disclosure Studies
Not “Just” an Employee How medical office staff can help prevent malpractice lawsuits MGMA Annual Conference October 2013 Pamela Willis, BSN, JD, RN Patient.
How to Avoid Medical Malpractice Suit Dr. Alia Al-Alawi.
©2013 AQI Discover What Many Other Practices Already Know Help to IMPROVE patient’s quality of care Help to LOWER Anesthesia mortality rates Help to LOWER.