Blue Print Success by Shiv Khera
Using the Zachman’s Architecture framework to realise ITSM Transformation at Tesco
How to generate insights
AHDS2013 WS 6 GTCS Professional Update
Attitude PPT
Groups and teams
PPT Slides
The co creative organization of the future
Solution focussed approaches to helping (2014)
Agile Values - The Why Behind the What (04/2012)
Tips and strategies for effective web searching
How Civil Society Organizations (CSOs) Get it Wrong