Hiring & Managing Work at Home Agents (Frontline)
E-Business Call Center Application February 2005.
Load Runner
Screen Design Examples Gloria Gery Gery Associates 108 South Trail, Tolland MA 01034 (413) 258-4693 [email protected].
Data Center IT Device Management
Types/Levels of Integration Chao-Hsien Chu, Ph.D. School of Information Sciences and Technology The Pennsylvania State University Presentation Data Functional.
Ideas > Personas. Know Thy User For He Is Not Thee Questions and Quote, Source: Why Software Sucks [2006], David Platt.
Improving the Usability of e-Commerce Applications Using Business Processes
Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint
Meet our Game Changers - Manu
How to Leverage Skype in Call Centers David Tang – VoSKY VP of Global Marketing.
Introduction to SimpleSignal’s Call Center Solution