Chapter 18: Statistical Quality Control. Learning Objectives LO1Explain the meaning of quality in business, compare the approaches to quality improvement.
STATISTICAL PROCESS CONTROL: CONTROL CHARTS for ATTRIBUTES What is attribute?, refers to quality characteristics that conform or do not conform to specifications.
BPT2423 – STATISTICAL PROCESS CONTROL. Fundamental Concepts Types of Sampling Plans Single, Double, Multiple and Sequential Statistical Aspects.
Process Improvement Dr. Ron Tibben-Lembke. Statistics.
Chapter 17
Business Statistics, 4e, by Ken Black. © 2003 John Wiley & Sons. 18-1 Business Statistics, 4e by Ken Black Chapter 18 Statistical Quality Control.
ACCEPTANCE SAMPLING