Establishing a Process Enterprise Developing Interest in BPM Throughout the Organization, and the Role of Process Managers Much of the material in this.
BA 553 Course Review Assistance for student revision efforts: Class sessions 1 through 7.
Plagiarism: Definition, Examples, Consequences Includes information on citing references using APA format.
Identifying Process Metrics Establishing accurate and reliable process measures.
Innovation and Creativity for BPM Encouraging ideas for process change and the agile process-centric organization Much of the material in this presentation.
Building a Process Culture Understanding the politics of improvement and how to build a process-oriented culture.
KPIs and the Balanced Scorecard Aligning enterprise performance metrics with the organization’s strategic plans Much of the material in this presentation.
