Effective Communication for Colleges, 11 th ed., Brantley & Miller 2008©Chapter 5 – Slide 1 Good News and Neutral News Messages.
Chapter 3 – Slide 1 Effective Communication for Colleges, 10 th ed., by Brantley & Miller, 2005© The Communication- by-Objectives Approach.
Collecting Debt
Effective Communication for Colleges, 10 th ed., by Brantley & Miller, 2005© Chapter 9 Chapter 9 – Slide 1 Applications, Interviews, and Follow-up Messages.
Effective Communication for Colleges, 11 th ed., Brantley & Miller 2008©Chapter 11 – Slide 1 Reports, Proposals, and Instructions for the Workplace.
Chapter 8 – Slide 1 Effective Communication for Colleges, 10 th ed., by Brantley & Miller, 2005© Job Searches, Résumés, and Cover Letters.
