Mit sloan management review research report 2013 in collaboration with deloitte university press. social business shifting out of first gear
How to Use Social Media and Blogging to… Be the Resource Your Clients Need!
Customer Centered Marketing: The Social Media Journey
The Power of Social Media: An Opportunity to Build Better Businesses
Presentation at Altimeter Social Commerce Conference
Predicitve analytics for marketing 05 21-2014 Shree Dandekar
Using Social Media to Manage your Brand and Organization
Building the Social Powered Brand: Turning Social Data Into Competitive Advantage
Social Net Advocacy Pulse (SNAP): Using real-time brand advocacy analytics to drive business, presented by Munish Gupta
How Dell became a Social Company. Door: Simone Versteeg
CIC IWOM Panel: Dell’s Jacqui Zhou on Driving Business & Customer Value via Social Media
Wood Street - Content Marketing - How to use content to win business, and build trust