Spredfast 7 whiteboard sessions guide
Service Design Workshop: Designing the Customer Experience
PSS Help Corporate Overview
GDS International white paper - 7 Whiteboard Sessions for Social Strategists
2013_10 BayCHI Welcome Slides
Peter van der Putten: Demystifying Big Data for ProjectWaalhalla
What's Next & The Buzz Report - Podcamp Toronto
Work Orders & Scheduling | Transforming the Industry with Mobile Enterprise Solutions
N2 Nolla - Service design as a tool for strategy creation
Global service jam 2014 tampere finland tarinakone story design on dramatic storytelling and service design
Clicktools customer appreciation & success event 2013
What I brought home from sxsw
