The 4 Gears from The Science of Social 2
Customer Relationship Management. Chapter 15 Objectives After reading Chapter 15, you will be able to: Define customer relationship management (CRM) and.
Customer Relationship Management E-Marketing/7E Chapter 15.
Day 26 ELC 310. Copyright 2005 Prentice HallCh 1 -2 Agenda Questions? Assignment 5 Due Customer Relationship Management.
