Don't be tone deaf! Creating tone of voice in eLearning.
101 tinh huong_phuc_vu_khach_hang
Product Education for Adult Learners in Retail Environments
Customer Service Workshop Modules
MODULE 2. CUSTOMER SERVICE By Dale Pfeiffer. Session Learning Objectives Customer Service Understand the Basics of Customer Service Understand the 7-Steps.
1 TOWARDS A CUSTOMER DRIVEN UNIVERSITY – NEW STRATEGIES, NEW PARADIGM BY E.A. AGBAJE, Ph.D DEPUTY REGISTRAR, ADMINISTRATIVE AND TECHNICAL STAFF ESTABLISHMENT.
Page 1 of 16 DMC Customer Service DMC Customer Service Department Detroit Medical Center© Revised: January, 2010 DMC Customer Service.