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1 Chapter 11 Negative News David Gadish, Ph.D.. Ch. 11, Slide 2 Goals in Communicating Bad News To make the reader understand and accept the bad news.
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Includes material from Guffey text Ch 11 Sensitive Messages.
1 Neo: I suppose the most obvious question is: how can I trust you? The Oracle: Bingo! It is a pickle. The bad news is that there’s no way if you can really.