The top documents tagged [area of service management]

Creating Municipal ICT Architectures - A reference guide from Smart Cities

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1.504 views

Leveraging ITIL Challenges and Successes Greg Charles, Ph.D. Area Principal Consultant February 2006.

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215 views

Leveraging ITIL Using Best Practices to face Real-World Business Challenges Greg Charles, Ph.D. Area Principal Consultant July 2006.

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214 views