1 Quality Management and Control Presented by: Mohammad Saleh Owlia, Visiting Professor, University of Malaya Adopted from: Operations Management for Competitive.
Quality Tools and Techniques Standards in Action Quality Tools and Techniques Practicing quality techniques Author:
TQM & Quality Presentation for Operations Management
1 QUALITY CONTROL TOOLS (The Seven Basic Tools) Dr. Ömer Yağız Department of Business Administration Eastern Mediterranean University TRNC Prepared for.
OM7a -1TQM and Quality Tools Chapter 11 TQM & Quality Tools.
Quality Management What and Why? Tools for Continuous Improvement Statistical Process Control Process Capability 6 Sigma Quality Taguchi’s View.
MTSU 1 Quality Tools. MTSU 2 Key Contributors to Quality Management.
7 - 2 McGraw-Hill/Irwin Operations Now, 2/e © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. Operations Management Framework Insert New Resource/Profit.
