Latest digital news 28th jan 3rd feb 2014
How to survive in a call center
SOCAP 2012 Symposium/ Ogilvy Social CRM Workshop
Paid Owned Earned - the book [sample editorial] by Nick Burcher
From voice to visual
Perfect phrases for customer service angry customers
Social Media Managers - what they do & should do
John L. Miller, Software Architect Microsoft Research Cambridge 11-July 2007.
CUSTOMERVIDEOSTANDARDSWHAT IS C.S. 2-1 New Employee Orientation to QI Awareness Customer Focus.
The tech pieces - IRE 2013 - Internet Retail Expo
The tech pieces by BK Birla
Ceo Guide To Social Media
![Paid Owned Earned - the book [sample editorial] by Nick Burcher](https://static.fdocuments.in/doc/330x215/54bd31714a795915388b45a1/paid-owned-earned-the-book-sample-editorial-by-nick-burcher.jpg)
