Helpdesk Basic Procedures. The Queue The queue is the waiting line for incoming calls You get “into” the queue by logging into the phone While at your.
Ｐ age 2 Ｐ age 3 Ｐ age 4 Callback Queuing Networked Queuing CT Control Agent Desktop Custom Announce Web Callback Queuing Email Queuing Fax Queuing Web.
