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Managing Conflict Leading Beyond the Obstacle. Reaching The Opportunity October 12, 2012 Presented By Kamilah Collins.
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The response category labeling effect: How the wording of labels affects response distributions in Likert data Bert Weijters Maggie Geuens Hans Baumgartner.
The Development of a Delayed Retrospective Report Method to Increase the Reliability and Validity of Verbal Reports about Past Events David W. Eccles,
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EB Issue 24, 05.26.2011
