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1. Senior Leadership Presentation Rosetta Carrington Lue, Chief Customer Service Officer The City of Philadelphia Customer Experience Transformation Journey – Philly311…
Community Connection: How Philly311 engages neighborhoods and empowers individuals. Rosetta Carrington Lue • Appointed by Mayor Michael Nutter in 2008 to implement 311 system in …
1. 311 Contact Center Creating A Center of Excellence Rosetta Carrington Lue Deputy Managing Director 311 Contact Center 2. Provide the public with quick, easy access…
Conference presentationThis Photo by Unknown Author is licensed under CC BY-SA-NC How to implement Wrap up 1 1 / 0 5 / 2 0 2 1 5 1 W C A R S C O N F E R E N C E 2 M ee t
EMPLOYEE ENGAGEMENT: VITAL CULTURE TRANSFORMATION JOURNEY | 2010-2012 From an Organisation Development Perspective 2 Vital Culture Transformation Journey | 2010-2012 INTRODUCTION…
1 Who am I Assumptions for this discussion Transformation Journey Overview Stages of Transformation Questions The Agile Transformation Journey 2 Cynthia Coffey • Transformation…
© 2009 IBM Corporation IBM‟s Transformation Journey Enabling growth, productivity, and culture change George Mattathil 4/28/2011 © 2009 IBM Corporation Business Model,…
PowerPoint Presentation A Transformation Journey Brad Miller, Head of Global Digital Technology Consumer Digital & Cloud Technology 1 Brad Miller When I think about transformational…
Digital transformation drives business results and engages customers, partners and employees Ping Identity conducted a survey of IT decision makers in the United States,…
Reimagining Customer Value in a Digital World Digital Transformation Journey Clayton Pyne [email protected] @claytonpyne Approved Big Short âMomentâ Digital Disruption Will…
1. Rosetta Carrington Lue, MDO Chief CustomerService Officer, City of Philadelphia 2. Rosetta Carrington Lue◦ Came to work for the City of Philadelphia from privatesector…
1. Rosetta Carrington Lue, Chief CustomerService Officer, City of Philadelphia 2. Rosetta Carrington Lue◦ Came to work for City of Philadelphia from private sectorcustomer-service…
1. Lean Transformation A Journey Anand Subramaniam 2. “You are here to enrich the world, and you impoverish yourself if you forget the errand.”-Woodrow…
Lean Transformation A Journey Anand Subramaniam âYou are here to enrich the world, and you impoverish yourself if you forget the errand.â - Woodrow Wilson Origins of Lean…
Equiniti presentation template user guide Your HR Transformation Journey Tahir Ditta Wrong city Right place 1 Your HR Transformation Journey I have been working with HR &…
1. SIM Seattle – October 2014The IT Transformation JourneyKen Piddington – CIO & Executive Advisor©MRE Consulting – All Rights Reserved mre-consulting.com | 1…
Speakeasy Template 2006 Journey to IT Transformation Copyright © 2009 â VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright…
Cars.com MS PowerPoint Template - Design 1 1 Cars.com Agility Transformation Journey Milwaukee Agile December 6th, 2011 Bill Rybicki Architect 2 Len Lagestee Manager, Project…
Delivering Sales & Marketing Excellence through Digital Innovation, Digital Integration & Digital Intelligence www.adamkarwoski.com http://www.adamkarwoski.com Connect…