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Project Works Business Analysis and software development | Information Management | Project
Management
Name : Zubin Rasheed
Education :
Master of Science – Management Information Systems
Texas A&M University – May 2015
Bachelor of Technology – Computer Science and Engineering
National Institute of Technology Calicut – May 2011
Work Experience
International Student Services, Texas A&M University (June 2014 – Present)
Office of Admissions ,Texas A&M University (Sept 2013 – May 2014)
Deloitte Consulting ( June 2011 – July 2013)
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Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• High Lead Time
• Low Lead conversion Rate
• Customer Retention
Client Industry : Waste Management ,
identified as C&IP Project
Client is the largest environmental in
North America and is committed to
developing new waste solutions
Business Problem
Salesforce.com
(Lead Capture/Sales)
Oracle Siebel Call Center
(Order Setup / Customer
Service)
Mid America System (MAS)
(Legacy Billing System)
Deloitte Implemented Order-to-Cash
Oracle Siebel Application
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Phase 1A
Application
Development
• Worked with the client business team and
configured several functionalities of Oracle
Siebel Application
• Owned the Phase 1A Support during 1B
development
Phase 1A
Enhancement
Release
• Owned the development of the
functionalities
Development/
Production
Infrastructure
Management
• Owned the maintenance of 16 Oracle Siebel
Application servers and database during
offshore work hours
Production
Application
Support
• Worked with application End Users in
resolving post production application issues.
Incident Management Tool : BMC Remedy
Application
Business Report
Design and
Development
• Designed and developed an automated
reporting framework using excel macros
and MS office automation
Order-to-Cash Application Development
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Category : Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• Non Scalability of Existing
application
Client Industry : E-Commerce
Client acquired an e-commerce firm
which required a major re-engineering of
existing application to a scalable solution
Business Problem
Hybris Websites
(Order/Lead Capture)
Oracle SOA Suite
(Application
Integration)
Oracle EBS
(Order Fulfillment)
Deloitte Designed a Service
Oriented Architecture and
Integrated Siebel and EBS using
SOA Suite
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Application
Design
• Owned the analysis and prototyping of
prospective solution at Siebel side
coordinating with the middleware team
Business Data
Mapping
• Worked with the onsite business team in
translating and mapping business data to
technical fields.
Data Conversion • Developed an Account Loader using Excel
Macro and COM objects for Siebel
Application
Integration
• Developed six Siebel interfaces which
included Order Creation, Account Creation
and Payment Processing
E-Commerce Application Integration
Payment
Application
Oracle Siebel
(Order Setup)
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Category : Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• High manual overhead in learning
management process
• Inefficient planning and analysis
process
Deloitte internal project sponsored by
Learning & Development (L&D) team of
technology consulting service area.
Business Problem
Microsoft Access
Database
Microsoft Excel
(Reporting)
The idea of LMS was proposed by
me. Deloitte internal team lead by me
developed the application which is
being used by 500 practitioners
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Solution
Proposal
• Presented the idea in front of Deloitte
Leadership emphasizing on the ROI
Project
Management
• Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Application
Development
• Developed the application working with the
L&D team understanding the process
Reporting
Development
• Utilized Macro skills in automating the
process generating reports using Microsoft
excel and mailing to end users using
Microsoft Outlook
Learning Management System
Microsoft VB Front
End
Microsoft Outlook
(Report and Status
Publish to End Users)
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Category : Business Analysis and Software Development
Problem Overview Technology Solution My Involvement
This tool connects to the application
metadata repository, generates the
technical design in a formatted word
document using Oracle BI Publisher
Some of the support projects handled
by Deloitte required in-depth
knowledge of the technology
architecture. Since many of the
applications where acquired, they
lacked proper documentation of the
technical design.
Solution Overview
Siebel Integration
Objects (to
communicate with
Oracle BI)
Oracle BI
(Reporting)
This was an approved internal project
in Deloitte which is now published on
Deloittenet and is accessible to 180k
Deloitte Practitioners
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Tool
Development
• Developed the tool using skills in Oracle
application integration
Tool Approval/
Publishing
• Demonstrated the tool in front of Senior
management, highlighting its value addition
to the firm.
• Convinced the stakeholders for getting the
tool approved
Post
Deployment
Support
• Supported several projects in US,UK and
Australia to utilize this tool in generating
their application TDDs.
Oracle Siebel Technical Design Document (TDD) Generator
Oracle Siebel
Repository
(Metadata)
Technical Design
Document(TDD) in
Word/PDF/RTF format
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Category : Business Analysis and Software Development
Problem Overview Technology Solution My Involvement
Job search is becoming a troublesome
activity among graduate students. Even
though LinkedIn is a powerful
application for Job Search, there is no
quantitative profile evaluation method
based on quality of education and work
experience.
Rating Engine
Matching Engine
The idea of Profile Evaluator was
proposed by me. A four member
team developed the application using
Oracle Application Express
Graduate Student, Management Information Systems
Texas A&M University
Area of Work Duties/Contribution
Solution
Proposal
• Presented the idea with the initial proof of
concept
Feasibility
Analysis
• Organized brainstorming sessions with
other classmates
• Analyzed various frameworks which could
be used for development.
Project
Management
• Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Application
Development
• Developed the application working with 4
member team
Profile Evaluation Application
Job Seeker UI
Employer UI
Solution Overview
The solution focused on quantifying the
profile of a candidate considering the
quality of work experience and
education, which then compares with
the job postings to retrieve top
attainable job opportunities.
1. Skill/Experience Feed
2. Rating Matrix
3. Requirement Matrix 4. Top Candidates
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Category : Business Analysis and Software Development
Business Overview Function Design Approach
My Involvement
Client is a leading firm in property
management industry which provides
high quality off campus housing to
university students in prime locations
adjacent to major universities in Texas.
Activity/Sequence
Diagrams
Application State
Modeling
A Configurable model was design
which could be help in architecture
level reuse for existing and new
players in real estate industry
Graduate Student, Management Information Systems
Texas A&M University
Area of Work Duties/Contribution
Requirement
Gathering
• Understood the business process by
interviewing and facilitated sessions with
apartment managers in college station
Solution Design • Designed the Class and Sequence Diagram
of the application
• Tool Used : Microsoft Visio
Project
Management
• Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Property Management System
Software Use Case
Modelling Class Design
Solution Overview
The team analyzed and re- designed
the existing system focusing on the
sales, customer service and marketing
aspects of the system. The team
proposed various enhancements which
significantly increased the advantage
over their competitors by providing
ease of use for customers to find an
apartment and a ‘one stop shop’ for all
of their needs. The benefits of the
enhancements were analyzed against
the cost incurred. The analysis showed
that the solution was profitable for the
client
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Category : Business Analysis and Software Development
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Information Management
Problem Overview Technology Solution My Involvement
Client Industry : Waste Management ,
identified as C&IP Project
Client’s legacy system (MAS) was
source of “agreements” entity and
Pricing application (PING) was the
source price catalogue. Siebel
application required to be updated with
latest agreements and price catalogue
from MAS and PING respectively.
Mid America System (MAS)
(Legacy Billing System)
Oracle Siebel CRM
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Interface
Development
• Worked with the client functional team and
developed the data interface in a three
member Information management team
Interface
Production
Support
• Owned the execution and support of the
production interface which was scheduled
during the offshore hours.
Order-To-Cash Data Interface Development
Pricing Application
(PING)
Data
Interface
Data
Interface
Oracle PL/SQL Scripting
Siebel EIM Jobs
Informatica Jobs
Unix Scripting
Automated Using BMC Control M
Solution Overview
Two complex data interfaces were
developed using Informatica jobs and
was automated using BMC ControlM
Scheduler.
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Category : Information Management
Problem Overview Technology Solution My Involvement
Client Industry : E - Commerce
EDI orders were generated in flat files,
which required to be loaded to Oracle
Siebel via the application layer. Deloitte
team designed and developed the
given solution for EDI orders bulk load
using Oracle SOA middleware.
EDI Orders (Flat Files)
.NET Code
Oracle SOA Suite
Deloitte Designed and Developed this
interface which involved complex data
transformation and loading
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Data Mapping
Sessions
• Worked with the client business team and
other technical team to understand the
requirements and map business data to
technical fields
Technical
Design Sessions
• Worked with the SOA team to design the
end-to-end flow of the interface.
Interface
Development
• Owned the development of the interface on
Siebel side
Interface Quality
Assurance
• Integration testing of the interface was
performed by coordinating with other teams
Electronic Data Interchange (EDI) Interface Development
XML
Oracle Siebel CRM
SOAP Msg
SOAP Msg
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Category : Information Management
Tool Overview Tool Functionality My Involvement
• High Manual effort in data
conversion process
• Inefficient validation of flat files
• Inconsistency
Data Validation Tool is an Excel
based application which can be used
to Validate Data from Legacy System
in the form of CSV or flat file. The
validated data can then be loaded to
the Target Systems.
Business Problem
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Solution
Proposal
• Presented the idea in front of Deloitte
Leadership emphasizing on the ROI
Tool
Development
• Worked in a two member team and
developed the tool in a short span of time
Tool Approval • Presented the tool in front of Deloitte Senior
leadership and convinced the internal clients
to approve the tool for use in Deloitte US
India offices
Data Validation Tool
Column
Validation
Required
Column
Validation
Uniqueness
Validation
(User Key)
Bounded
Pick list
Validation
Source Data
Validates if a given list of
columns are present in
the Data
Validates if a combination
of multiple columns
satisfy User Key
properties.
Validates if given set of
columns satisfy the
required condition
This validates a set of
columns to restrict data
provided in a bounded
pick list
Validation Report
Data Validation Tool
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Category : Information Management
Problem Overview Technology Solution
• Extra Resource Required for the
job
• Flexible frequency and templates
incorporation was difficult
• Reporting was platform
dependent
Client Industry : Waste Management ,
identified as C&IP Project
A resource was allocated to generate
regular client reports from client’s
transactional database and send to a list
of business users. Client required a low
cost solution to automate this reporting
system.
Business Problems
Oracle 11g Database (Siebel
Schema)
Microsoft Excel Macro
Business Intelligence
Reports
This solution was independently designed and developed by me.
The framework was then reused in other projects as a zero cost
reporting system.
Order–To–Cash Application Automated Reporting
ODBC connections
Microsoft Outlook Macro
Mailing List Matrix
SQL
Report Template
Send Mail with
Report Attached
The whole process automated
using windows scheduler
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Category : Information Management
Problem Overview Technology Solution
Siebel COM Objects for Excel was
utilized to connect to Siebel
application layer using excel macro
and data was loaded using Siebel e-
scripting coded on excel application
layer.
Client Industry : E- Commerce
Client needed a low cost solution to load
the customer account data received in
excel sheet from sales agents to their
Oracle Siebel Application with business
rule validation on data
Solution Overview
Account Data
(Flat File)
Microsoft Excel Macro
(Extract / Transform)
Oracle Siebel CRM
This solution was independently
designed and developed by me. This
loader was used in other Siebel
projects for the generic account entity
load
Windows File Operations
Post Load Validation
Siebel COM Objects for
Office Application
E-Commerce Application Account Loader
My Involvement
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Functional
Requirement
Gathering
• Worked with the client team to understand
the requirement and estimating the effort
required for this tool
Data Analysis • Analyzed the data to determine the
variability and volume. Proposed various
options to develop this tool.
Proof of
Concept
• Developed a small working version and
presented in front of client for approval
Tool
Development
• Developed the tool ,which was then
automated using schedulers. This reduced
the manual effort for the task to zero
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Category : Information Management
Business Overview
The analysis engine pulled tweets
posted by the department handle
and categorized into the following
sections of marketing
Client Industry : Education
Client is a student services department
in top public university in United
States. A twitter analytics engine was
required for the client to analyze and
improve their events
marketing/publicity strategy.
Solution Overview
Twitter Event Marketing /Publicity Analyzer
Technology Solution
Extraction Code
(Python)
Analysis Engine
(Coded using Python and
Macro In Excel)
Twitter API
0 10 20 30 40 50
Publicity/Marketing
Total
This solution was independently designed and developed by me. This was
demonstrated to senior management as a proof of concept(POC) for their analytic
application.
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Category : Information Management
Business Overview Technology Solution My Involvement
• Lack of Data Driven Business
Intelligence.
• No performance evaluation
process.
Client Industry : Retail
Client is a Chicago based retailed with
locations throughout mid-west. The
project was scheduled in a phased
development approach which included
business requirement analysis, data
warehouse design, warehouse
development and data analytic
development
Business Problem
Raw Data
(Flat Files, CSV)
BI Reports
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Project Plan • Created the project plan including the Work
Break down structure and schedule
understanding the high level requirement.
Phase 1-
Business
Requirement
Analysis
• Researched about retail industry and the
business problems the identify the
performance metrics and reports required
for predictive analytics
Phase 2- Data
Warehouse
Design
• Designed the Data marts and logical layer
of staging area and presentation area
dimensional schema.
Phase 3 –
Extraction
Transform and
Loading
• Developed the staging and presentation
area.
• Extracted data from source files and loaded
onto staging area, which was then cleaned
and loaded to presentation area.
Phase 4- BI
Report
Development
• Developed cubes required for reports.
• Created and deployed business intelligence
reports.
Data Warehouse Project – Retail Industry
Staging Area
SQL Server
SSIS
Presentation Area
SQL Server
SSIS
Analytical CUBES
Analysis Engine
SSAS
Report Builder,
SSRS,SSAS
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Category : Information Management
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Project Management
Business Overview
The team used a 10 phase semi-
iterative approach to develop a
complete plan for the project .
The deliverables of the project is
posted in the below website :
http://www.info621-602-
group11.com/
Client Industry : Banking
The project was to increase the online
banking security by implementing a
advanced authentication system. The
project management team had to
develop the plan for all knowledge
areas of project management.
Solution Overview
Implementation of Advanced Authentication System
Project Plan Phases
Project integration
management
Project quality
management
Project Scope Management
Project time management
Project cost management
Change management
Project HR management
Project procurement
management
Project risk management
Project communications
management
Category : Project Management
Business Overview Solution Strategy
• Blurred functional roles
• Traditional waterfall mindset
• Reduced velocity
• Scrum vs Kanban
• Context switching
• Accountability for tasks
completed
• Loss of interest
• Tendency to follow to waterfall
• Going over budget / timeline
Client Industry : Oil and gas
Client was planning to switch the
software development process from
waterfall to agile methodology. Our
team was hired to design a standard
process which will help in the smooth
transition from waterfall to agile
methodology.
Problem Overview
Process Standardization – Waterfall to Agile
Human Resource
Management
Management of Transition
from Waterfall to Agile
Optimization of SDLC
process
Pair programming in dev
teams to improve challenge
Train QA on Agile practices
& automated testing
Reward team rather than
individuals
This solution was designed for a case competition organized by Center for management Information Systems and
was selected to final six of the 24 teams. The solution was evaluated by Fortune 500 companies based out of
Texas. Presentation : http://www.zubinrasheed.com/illuminati_solution.ppt
Category : Project Management
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