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Page 1: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

www.option-consommateurs.org

New services offered by credit agenciesThe issue of transparency

Page 2: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

Introduction

Credit reports Credit scores Two questions:

What are the new services offered by credit agencies?

Are consumers sufficiently informed about these services?

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Page 3: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

What are the new services offered by credit

agencies?

Scoring multiplication Diversification of the uses for credit

reports Identity verification and fraud prevention Services to consumers Service automation

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Page 4: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

Are consumers sufficiently informed about these services?

Difficulty to obtain information The major financial institutions’ consent

clauses Management policies for personal

information (credit agencies and banks) Legal implications

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Page 5: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

Possible solutions

The need to better inform Canadian consumers

Change the law: 4.8.2 principle - openness

Changes in practices Simplify and explain

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Page 6: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

Other issues

Re-identification risk Inaccurate data in credit reports Freedom of contract and risk

management

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Page 7: Www.option-consommateurs.org New services offered by credit agencies The issue of transparency.

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Alexandre [email protected]