What is the Tutor Role? What is the Tutor Role?
As a tutor your role is limited Your role is limited to
assisting students academically
Use the Referral Process Tool
As a tutor your role is limited Your role is limited to
assisting students academically
Use the Referral Process Tool
What is the Referral process?
What is the Referral process?
The Referral process is used to define and limit your role.
The purpose of a referral is to make sure the individual is referred to the appropriate resource.
Utilizes the College resources
The Referral process is used to define and limit your role.
The purpose of a referral is to make sure the individual is referred to the appropriate resource.
Utilizes the College resources
How to make a Referral?How to make a Referral?
There are 4 types of Referrals1. 1. Just information2. 2. Name & Information3. 3. Phone & appointment4. 4. Take them there
There are 4 types of Referrals1. 1. Just information2. 2. Name & Information3. 3. Phone & appointment4. 4. Take them there
Referral Process #1, just information.
Referral Process #1, just information.
Give general information How? by giving a place and phone
number. Not the best type of referral
Give general information How? by giving a place and phone
number. Not the best type of referral
Referral Process #2, give them a name.
Referral Process #2, give them a name.
Give the individual the place and phone number.
In addition, you also give them a Name.
Better than referral #1
Give the individual the place and phone number.
In addition, you also give them a Name.
Better than referral #1
Referral Process #3, Phone & AppointmentReferral Process #3,
Phone & Appointment Use the phone and contact the
person for an appointment for the individual
Give them a Name, Place and phone number.
This is better than #2
Use the phone and contact the person for an appointment for the individual
Give them a Name, Place and phone number.
This is better than #2
Referral Process #4, Take them to the Resource
Referral Process #4, Take them to the Resource
Take the individual to the referral place.
Also, give them a Name, Place and phone number.
This is the best type of referral.
Take the individual to the referral place.
Also, give them a Name, Place and phone number.
This is the best type of referral.
Utilize College ResourcesCompile a Resource/Referral
List
Utilize College ResourcesCompile a Resource/Referral
List Use your your Student
planner and add a contact name to each service. The list is usually in the back of the Student planner
If you do not have a planner use the following example.
Use your your Student planner and add a contact name to each service. The list is usually in the back of the Student planner
If you do not have a planner use the following example.
Skyline College Campus DirectoryRefer to your planner for more information on Pages 188 -190
I recommend you put the names in your planner next to the department/Division
Skyline College Campus DirectoryRefer to your planner for more information on Pages 188 -190
I recommend you put the names in your planner next to the department/Division Department/Division Room /Phone #/Contact
Pers on ASTEP Admiss io n & Rec ords Books tore CalWORKS / CARE Career C e nte r Cas hier’s Offic e Child Deve lopme nt Ce nter Concurre nt Enrollme nt Cooper ative Educa tion Couns e ling Di vis io n Dis able d S tudent s Programs
EOPS Financi al Aid Heal th Ce nter Honors Trans fer Pr ogram Interna tion al S tude nts Job Place ment Language Arts Learning Re so urces: Learning Ce nte r, Eng lis h Assist anc e Lab , Math As s ist anc e , ESO L Lab, Tutorial As s ist ance
Library: Circulation Reference
Lost an d Foun d MES A
Department/Division Room/Phone#/Contact Person
Physical Education Division: Athletic Director Men’s Wrestling, Men’s Baseball Men’s Soccer, Men’s Basketball Women’s Basketball, Women’s Soccer Women’s Volleyball, Women’s Badminton
Athletic Counselor Sport’s Medicine President’s Office PUENTE Scholarships Security Office Skyline View Newspaper Student Activities Student Housing Testing Office Transfer Center TRIO (Write it in) Vice President, Instruction Vice President, Student Services
Women in Transition Workforce Development
Real Life ExampleReal Life Example
A Student you are tutoring has a Headache. What do you do?
First refer to your resource referral list in your Student planner.
Implement the Referral Process.
A Student you are tutoring has a Headache. What do you do?
First refer to your resource referral list in your Student planner.
Implement the Referral Process.
Use one of the Referral tools
Use one of the Referral tools
First check with your supervisor for phone use or to take them to resources
Implement Referral Strategy, preferably Referral Process # 3 or 4
If you cannot do Referral Process #3 or 4 use #2
First check with your supervisor for phone use or to take them to resources
Implement Referral Strategy, preferably Referral Process # 3 or 4
If you cannot do Referral Process #3 or 4 use #2
In ConclusionIn Conclusion As a tutor your role is limited Your role is limited to assisting students academically Use the Referral Process Tool Use the College & your Community Resource
Information.
Useful Community Resource links San Mateo County Portal @
http://www.co.sanmateo.ca.us/portal/site/SMC Add your own community resource links
As a tutor your role is limited Your role is limited to assisting students academically Use the Referral Process Tool Use the College & your Community Resource
Information.
Useful Community Resource links San Mateo County Portal @
http://www.co.sanmateo.ca.us/portal/site/SMC Add your own community resource links
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