Problem Solvers
CUSTOMER SURVEY RESULTS, JAN 2012
Or, Call us at 888.869.6509!
We sent a customer survey to a sample to nearly 1,500 current customers last January.
Each surveyed customer was entered to WIN a “$100 Cheesecake Factory Gift-Card”
Our survey received a 10% response rate.
About the Survey…
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: How do you prefer to be contacted by our agency?
Survey Results: Highlights
Good
to know!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: How do you prefer to contact our agency?
Survey Results: Highlights
Almost 50/50!
We are available
via telephone or
email for your
convenience!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency.
Our customers said this was #1…
Survey Results: Highlights
Our expertise and
100+ years of combined
experience set us apart!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency.
Our customers said this was #2…
Survey Results: Highlights
As an independent agency, Gillman
represents multiple carriers &
thus can match YOU with the
Insurance company that has the
MOST to offer you for LESS!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: How Satisfied are you with our agency, Gillman Insurance Problem Solvers overall?
Survey Results: Highlights
Over 91% of our customers are
“Very Satisfied!”
or “Satisfied!”
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: How did you hear about our agency?
Survey Results: Highlights
We think
referrals are THE
BEST Compliment!
We work hard to earn
our customers’ business.
We are very grateful
they continue to share
their confidence
in our agency with their
Family and Friends…
Thank you!!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
Question: Which would you prefer as a gift of appreciation for referring a new client to our agency?
Survey Results: Highlights
Target and
Restaurants
are the
WINNERS!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
We are working to Offer our Customers EVEN BETTER
Coverage & Service in 2012!
Visit us today at www.gillmanins.com for a FREE Indication of
Cost & Coverage!
What Now?
See you there!
Call us at 888.869.6509
… and a SPECIAL THANK YOU to all of our customers for
participating in our survey and posting these
FIVE STAR Reviews!
www.gillmanins.com We’ll find you the BEST Coverage for LESS!
Call us at 888.869.6509
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