Mobile Marketing
Rob ConeybeerManaging Director, Shasta Ventures
@robconeybeerhttp://280.vc
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Why is Mobile Different?
• Effect of geography is more pronounced
• Having a top search ranking matters more on mobile than on the web
• Web presence must be optimized for the mobile screen
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Why is Mobile Different?
• Instant-on
• Sensors
• Apps
• Reach
• Word of Mouth
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Instant-On
• Enables snacking• Not possible on the web if PC wasn’t on
• Consumers have extremely short attention spans• If something takes more than a few seconds … they may
skip altogether• Instant-on leads to a great product experience (buying or
ordering something can take less time than adding it to a “to-do” list)
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Sensors
• Mobile devices are loaded with sensors• Location (GPS) & accelerometers (motion, activity)• Photography & microphone
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Apps
• Native applicatons lead to top end-user engagement• Mobile apps are essentially specialized browsers
• On mobile, consumers think in terms of Applications• … versus websites on the wired web
• To make the most of smartphone sensors … develop a native application
• The chiclet icon matters – A LOT• Navigational high ground• Emotional attachment to the graphical representation
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Reach
• Over 1 billion people are on either Android or iOS today• Vast majority are hooked up to payment systems• Combined with instant-on, consumers can take impulsive
action immediately when tempted – think of supermarket check-out aisles
• Problem becomes awareness and brand-building, not fulfillment
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Word of Mouth
• Completely different than the wired Web
• Combining portability and a great screen with instant-on, mobile makes it easy for customers to “show, not tell”
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Implications
• Can build huge businesses faster than ever before
• Huge direct impact on real-world businesses that haven’t been disrupted in the past – due to free distribution
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Mobile Trends We’re Looking At
• Intersection of the Real World and the Internet
• Internet-Powered Hardware
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Have a Great Story
• Starting with a great product
• Makes it easier for your customers to help you!– customers – word of mouth via social media– advisors – fundraising, recruiting, introductions– friends
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Elements of a Great Product
• Delivers high value to users
• Huge market
• Easy to describe
• Doesn’t require a lot of capital to test & initially scale
• Wasn’t possible until recently
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Great Products…
• Enable Promotion– great products drive Word of Mouth and free PR
• Enable Distribution– great products are welcomed by channels of distribution– great products leverage new channels like smartphones and the web
• Enable Pricing– great products leverage new technologies keeps costs as low as possible– great products provide opportunities to disrupt conventional pricing strategies
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Never Forget the Marketing Mix
• Price
• Product
• Place (distribution)
• Promotion
What about the phrase “the best product doesn’t always win?”
That’s becoming a lot less true with the rise of social media and its ability to amplify word of mouth about great products
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@robconeybeerhttp://280.vc
Rob ConeybeerManaging Director, Shasta Ventures
@robconeybeerhttp://280.vc
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