Welcome
Tuesday 14th June 2011
New Executive
Newly Elected
Siobhan Moore – Salans
Diane Jackson – CPI
Steve Bradbery – SVS
Kevin Lake – Countdown
Wayne Harrington - Edenred
Incumbent
Bill Alexander – Red Letter Days
John Bohan – Marks & Spencer
Tony Rich – Halfords
Denise Porter – TreatMe.net
Andrew JohnsonDirector General
Q1 2011 Sales ReviewEach quarter all UKGCVA Issuer members submit their sales data to Ernst & Young.
EY analyse the data giving an overview of the total industry sales.
Highlights
• Like for like sales up 15.6% 2011 v 2010
• B2B up 22.8% (biggest growth since records began in 2003)
• Consumer up 5.8% (BRC report general retail sales fell by 0.8%)
Highlights – Q1 data only£000’s
year
Q1 Data
2010 2011
56% Gift Cards 56.6%
44% Gift Vouchers 43.4%
• mix of vouchers and gift cards the same• no increase in gift cards, no decrease in the use of gift vouchers• in whole of 2010 compared to 2009 gift cards increased their market share by 5%
Q1 Data - Product
2010 2011
Vouchers Only
24% Consumer 20.7%
76% B2B 79.3%
Gift Cards Only
56.7% Consumer 52.6%
43.3% B2B 47.4%
• analysis of gift voucher only revenues show B2B increased share compared to 2010• gift card only revenues also show increased share of revenues from B2B
Q1 Data - Customers
2010 2011
B2B Only
57.9% Gift Vouchers 56.1%
42.1% Gift Cards 43.9%
Consumer Only
25% Gift Vouchers 23%
75% Gift Cards 77%
• looking at B2B revenues in isolation show gift vouchers dominate B2B• consumer revenues, gift cards dominate
Other Highlights
• Agents increase by 41%
• Agents account for 20% of total market
• Paper vouchers up 14%
• Online sales up 27%
• Gift card malls sales flat
Full Ernst & Young report is available to all members via www.ukgcva.co.uk
Business to Business Research
Highlights – Q1 data only£000’s
year
B2B Q1 Comparison
Research
• How important is the B2B market to you?
• Why would B2B research be important to all members?
• Top line, what do you want to know?
Discussion Groups:1.Retailers2.Agents & Leisure3.Service members
New Membership Year Objectives
What you asked for
• More social events• More informal get together• Analysis of newsletter• Non member forum• Research• Overseas representation• Ability to feed into meeting agendas• Training• Speed dating• Pre-meeting introductions• Member lists• Refer a friend• Global reach
• Linked In Group• Share best practice• More guest speakers• Market analysis• Profiles of each member• Member showcases• Formalised networking• Future trends• Clear information on what the
association does• Push member contact list• Strategy for recruitment• Special new member events• Better connections outside the UK
What you already have
• More social events• More informal get together• Analysis of newsletter• Non member forum• Research• Overseas representation• Ability to feed into meeting
agendas• Training• Speed dating• Pre-meeting introductions• Member lists• Refer a friend• Global reach
• Linked In Group• Share best practice• More guest speakers• Market analysis• Profiles of each member• Member showcases• Formalised networking• Future trends• Clear information on what the
association does• Push member contact list• Strategy for recruitment• Special new member events• Better connections outside the UK
Not Currently Possible
Comment Raised Why Not?
Give members more tangible benefits such as discounts on products
Too politically sensitiveHow would it be managed?Good use of time?
Webinars Prefer face to face meetingsMaybe for the future
Members present their products at meetings
Too many members to get throughHow to choose who presents?
Speed dating for meeting new members
Doesn’t need to be this formalPlenty of networking opportunities offered
Stop making EY data mandatory Data is crucial to the kudos of the association
What is Possible?
UKGCVA
‘The UK Gift Card & Voucher Association exists to provide a forum for voucher, gift card and prepaid
gifting industry colleagues and companies to discuss and exchange views on items of mutual
interest and/or concern to the industry. It will represent the interests and policies of the
Association to the industry and to outside groups such as Government bodies and other trade
associations’.
UKGCVA
Formalising Best Practice & Industry
Guidelines
Learning Opportunities
Research & Market Analysis
Overseas Partnerships Networking
UKGCVA becomes Thought Leader,
Trend Developer & Voice of the Industry
UKGCVA becomes Thought Leader,
Trend Developer & Voice of the Industry
Members are best placed to shape the future of the industryCollate members opinion from meetings and round tablesIncreased and more focused PRWe speak for the industry
Learning Opportunities
Request from members to increase industry knowledgeHub of innovation – will you showcase your products on the UKGCVA website?Workshops on our basic practices, e.g. Gift card designHelps to inform the trend information
Overseas Partnerships
Members have overseas subsidiariesOur products are globally usedWork with existing organisationsCatalyst for new organisations where we need to work together e.g. legislationHelp with best practice
Formalising Best Practice & Industry
Guidelines
Formalise the every day work achieved by membersMore professional edge to the associationExtend current project groupsMake top line information available to the whole industry
Research & Market Analysis
Capitalise on EY data and research we already haveStructured plan for future research projectsHelp inform PR planMore learning for members
Networking
One of the top reasons for joiningLearn from each other face to faceIntroduce more informal social eventsCreate opportunities for small groups of members to meet
Next Step is Action!
Issues & Opportunities
• What are the biggest issues facing the industry?
• What are the biggest opportunities in the UK?
Discussion Groups:1.Retailers2.Agents3.Leisure4.Gift voucher services5.Gift card services
UKGCVA Conference 2011
Silver Sponsors Sponsors
Gold Sponsor
Exhibitors
2011 Conference Feedback
• First year organised by IIR
• More sponsors & exhibitors
• Good feedback on key speaker
• Good to finish with a speaker from retail
IIR Report
• Crossed all levels of understanding• Introduced broader issues but kept the quality on closed loop gift
cards and vouchers• Mobile and social media were best attended sessions• After conference drinks need to be re-introduced• Better delegate pack• Better balance between panel sessions and case studies• More structured way for delegates to connect• More accessible agenda and information made available on the
web• Open registration earlier• Improve registration on the day
2012 Conference
• 2012, pre-conference workshops
• 19th & 20th March provisional dates
• Main conference on the 20th
PR Services
• Gone out to tender
• Four companies listed
• Arranging day for companies to present
• Would you like to be involved?
UKGCVA LinkedIn Page
• 80 members have joined• Only open to members
UKGCVA Website
UKGCVA Members Pages
meetings
events
News
UKGCVA Members Pages
•Register for meeting & events•Update your membership records on the website
Keep your data up to date
Social Event
• Monday 25th July• Windsor Races• £99 per person
– Club enclosure ticket
– 2 course BBQ
– Race cards
– Parking
• Gates Open 4.10pm• First race 6.10pm• Last race 8.40pm• Book via website
Other Events
Event Date Venue
British Retail Consortium Various See UKGCVA website
Prepaid 11 13 – 15 June London
UKGCVA Member Meeting 14 June Commonwealth Club, London
German Gift Card Conference
21 – 22 June Wisbaden, Germany
Marketing Week Live 29 – 30 June Olympia, London
Prepaid Awards 6 October Royal Courts Justice, London
UKGCVA Member Meeting 12 October Commonwealth Club, London
UKGCVA Conference 2012Provisional date
20 March 2012 Park Plaza Victoria
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