AGENDA
P1. Actions derived from last meeting
(Prin)
P2.Ticket Analysis(Judy)
P3.MG Global Network Status
(Crystal.Lai)
P4.HK Data Center
Migration(Nelson)
TICKETS
P5.ATOS ITO Procedure
(John)
1
Part 1 Part 2 Part 3 Part 4
3
Actions derived from last meeting
Part 5
2
No. Actions Owner Due date Status
1 Discuss with Daniel HE to close the deploying latest version of Skype ticket in JIRA. Will resume deploying project once the ITO project is completed.
John NA Not started
2 Resolve the outlook promote password issue when CEO visit to Zhongshan; Prin follows Denis outlook issue.(ATOS-163)
Xiaonan Liu,Prin
ASAP On-going
3 Collect Las Vegas network information Yan HuangCrystal Lai
Completed
4 Contact Unai to explain the requirement is not match with Solarwind protocol. (ATOS-106)
John Lee Not started
5 Contact Unai to close ATOS-22, we will provide the list after finish MPLS project.
John Lee Not started
Prin Speaking
Part 1 Part 2 Part 3 Part 4
4
Part 5
Ticket Analysis
3
Judy Speaking
Part 1 Part 2 Part 3 Part 4
5
Part 5
Ticket Analysis
3
Part 1 Part 2 Part 3 Part 4
6
P3.MG Global Network Status
Part 5
4
Location Site email notification Pre-migration UAT MPLS migration Internet migration Post-migration UAT
Hong Kong n/a n/a Complete Complete n/a
Guangzhou n/a Complete Complete Complete Complete
Shenzhen Complete Complete Complete Complete Complete
Zhongshan Complete Complete Complete Complete Complete
Macau Complete Complete n/a Complete Complete
Japan Complete Complete Complete Complete Complete
Manila Deferred due to office relocation
Singapore Complete Complete Complete Complete Complete
Willich Complete Complete Complete Complete July 14
Kidderminster TBD TBD
Manchester planned for 25 July TBD
Luxembourg Cancelled Cancelled Cancelled Cancelled Cancelled
Las Vegas Complete N/a Complete Rolled Back TBD
Crystal.Lai Speaking
Part 1 Part 2 Part 3 Part 4
7
P3.MG Global Network Status
Part 5
May 12 — Pre-migration UAT Complete
May 14 — Shenzhen user Complete post migration, network migration successful
May 30 — Atos working to increase internet bandwidth in Shenzhen
June 11 — Atos finished the Internet migration in Zhongshan and passed the UAT test link
Finished Part
5
Part 1 Part 2 Part 3 Part 4
8
P3.MG Global Network Status
Part 5
6
May 27 — Notification had been sent to Macau local user Gilbert and also informed him to do the Pre-UAT on June 4. June 4 — Onsite engineer will be sent to Macau office and the network will be migrated on June 4.June 4— Due to lack of a label and one hour power failure during migration network transition failed in Macau’s office.June 19—Complete the network migration and had upload the UAT on confluenceJune 27— Internet circuit stable, Atos to optimise networks if viableJuly 14—There’s something wrong with Macau’s modem, the issue had been reported to Singtel, they are fixing it.
Location : Macau
Part 1 Part 2 Part 3 Part 4
9
P3.MG Global Network Status
Part 5
7
Location : German
May 27 — Notification had been sent to Germany local user Victor and also informed him to do the Pre-UAT on the June 6. MPLS can not be delivered on time, Atos has arranged to setup VPN on the internet circuit. MPLS circuit delivery is at end of August.
June 6 — Onsite engineer will be sent to Germany office and the network will be migrated.
June 23—Singtel solved the VPN issue.
June 27—Complete the network migration, MG to perform functionality testing. MPLS network circuit delivery date in early July, Atos to revert when date confirmed.
July 10—Still waiting MG’s approval to do the next MPLS migration and ATOS is asking the partner to get quotation to increase the MPLS bandwidth to 50 Mbps and the lead time.
July 11— Have scheduled with customer to do the MPLS migration at 12:00-14:00(UTC+2)[18:00-20:00(UTC+8)] July 11.
July 14—Successfully did the MPLS migration and now waiting users to do the UAT.
Part 1 Part 2 Part 3 Part 4
10
P3.MG Global Network Status
Part 5
8
Location : Europe
Germany: 50M MPLSVPN MRC: USD 14,130 Lead Time: 75 working day
Manchester: 50M MPLSVPN MRC: USD 11,410 Lead Time: 90 working day
Kidderminster: 50M MPLSVPN MRC: USD 10,320 Lead Time: 90 working day
Part 1 Part 2 Part 3 Part 4
11
P3.MG Global Network Status
Part 5
9
Location : Las Vages
June 27— MPLS network, building internal wiring ready by June 27. Next step to discuss MPLS and internet network migration date with KimberlyJune 30 — Emailed Kimberly to perform User Acceptance Testing before and after the network migration on two occasions. Also notified Kimberly about this matter over the phone.July 3 —MPLS and Internet circuits Complete migration, now is waiting MG to do the UAT to check the network performance. (no pre-migration UAT was conducted)July 7 — Waiting on local user experience report.July 8— Change configuration on Las Vegas Internet.July 9— Roll back and reinstalled the Internet circuit.July 10— The existing Internet bandwidth in Las Vegas is 15M; According to our contract, there will be only 5M Internet circuit delivered to the site. In order to maintain the same service level, Atos suggest to transfer the current MG Internet contract to ATOS.
Part 1 Part 2 Part 3 Part 4
12
HK Data Center Migration
Part 5 Nelson Speaking
10
Relocation Detail
What: Physical relocation of MG IT equipment from Equinox Data Centre (EDC) to Singtel Data Centre (SDC)
Where: EDC address: Global Gateway, 168 Yeung Uk Road, Tsuen Wan, Hong Kong;SDC address: 33 Chun Choi Street, Tseung Kwan O Industrial Estate, Kowloon, Hong Kong
Who: This relocation requires collaborated efforts from MG, Atos, specialist removalist companies, equipment vendors support, and DC personnelWhen: The relocation will be scheduled over two weekends, which will be authorized by MG after discussions.How: The relocation will be implemented according to the implementation plan below.
Part 1 Part 2 Part 3 Part 4
13
HK Data Center Migration
Part 5 Nelson Speaking
11
Relocation DetailRole Name Contact Information
Project Manager Nelson XIE 186 6486 4064
Samuel QIN 136 6036 8859
Resource Manager Thomas QIN 138 0888 8498
Technical Advisor Peng FENG 186 1166 0592
John LEE 186 6464 4987
Vendor support EMC +1-781-515-7700
+1-508-497-7901IBM 8205 8233
Team Member Zhen Miao FU 159 1319 4123
Xiao Nan LIU 159 2182 8473
Prin LIU 136 5084 2940
Goldman PAN 133 8024 8407
Johnny FENG 139 0300 3950
Justin ZHOU 704-397-3254
Removalists TBD TBD
EDC manager [email protected] 800906850
SDC manager Wyman CHUI 9768 2203
Jimmy Chi Ming NG 9026 3319
Part
1
Part 1 Part 2 Part 3 Part 4 Part 5ATOS ITO Procedure
John Speaking
12
Thank You for Attending!