Vivanta By Taj Panjin, Goa
Done by Lalit Solanki
Taj The Indian Hotels Company Limited (IHCL), branded as
Taj Hotels Resorts and Palaces, is an Indian chain of hotels and resorts headquartered in the Oxford House in Mumbai.
Taj Hotels Resort and Palaces owns and operates 93 hotels in 55 locations across India with an additional 16 international hotels employ over 13000 people.
Jamshetji Nusserwanji Tata, founder of the Tata Group, opened the Taj Mahal Palace & Tower, the first Taj property and the first Taj hotel, on 16 December 1903.
About Vivanta by Taj PanjimAt the heart of Panaji, this is 5-star
business hotel overlooks the beautiful city Panaji.
Vivanta by Taj - Panaji, Goa, is Located at heart of Panaji city and. 28 kms from Dabolim airport .
Vivanta by Taj has six Meeting n Boardrooms with four F&B outlets.
Its has 170 beautiful attractive rooms and outdoor pool .
HOTEL FACILITIES4 F&B Outlets170 RoomsJiva SpaGymnasiumShopping center Outdoor
swimming pool27x7 Restaurant
Meeting FacilitiesBusiness CentrePoolside Bar24hr Room
Service
Departments
Food and Beverage
Front office
Housekeeping
Food Production
Food and beverage Training period 1st April -3rd May
There Four outlets 1. Latitude 2. Tamari3. Tease bar 4. Caramel
HIERARCHYF&B Director
Assistant F&B Manger
Restaurant Manger
Assistant Restaurant manger
Assocites
Trainees
Learning’sTables set upKnows the napkin folds used in the restaurant. Knows how to set up a table and re-set a table
after use. Knows how to present wine to a guest and
open. To Assists guest in restaurantServes beverages to guests. Clear table accessories, to side station, as
necessary. Collect soiled linen and prepare to exchange at
laundry
FRONT OFFICETraining period 4st May -30 May
SECTIONS OF THE FRONT OFFICE• Reception• Concierge• Duty manger• Reservations• Guest Service (ASK)• Travel Desk
HIERARCHYFront office Director
Assistant Front office Manger
Duty Manger
Team leader
Assocites
Trainees
Learning’sArrival and Departures of guestsServing welcome drinksCleaning of Left Luggage RoomStore pick upPhysical checkASK requestsEscorting guests to the hotel registration area Helping guests load and unload luggage from
vehicles Delivery amenities to guestrooms Issuing Room Keys and Key Cards. Arranging for transportation
Thank You !!
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