how visibility and transparency alone can solve problems and keep you from focusing on the wrong

things

VISIBILITY IS MY SUPERPOWER

transparency is making that information available to others

visibility is having information

visibility & transparency are two sides of the same coin

like water, our minds fill the gaps… but with assumptions

allow diagnosis of the problem before determining the solution

gaining visibility turns “I feel” into “I know”

false escalation obscures true emergencies

even ambulances have a WIP limit

transparency allowed us to work together

things are gonna change ‘round here!

“A lack of transparency results in distrust and a deep sense of insecurity” - Dalai Lama

lack of transparency can also create unhappy customers

sometimes really, REALLY unhappy customers

inspect the situation to gain visibility

extreme honesty was key for me

people crave visibility, so be transparent

in the end, they had to see to believe, had to believe to trust

tweets and/or takeaways…

@everydaykanban

http://everydaykanban.com

revolutionizing management @F5 Networks &Wittified LLC

Julia Wester