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VIA TRAVEL RESERVATION SYSTEM
User orientation workshop
Prof. Hancy F. Narida
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AGENDA
What is VTRS ?
How does it work ?
How to use it ? Short Live Demo
Frequently ask questions (FAQ)
Comments and open forums
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WHAT IS VTRS ?
Primary goal of this system is to replace the current database application
developed using Microsoft Access 2000/2003 by a web-based client server
application using ASP. Net and SQL Server which will be available as an
intranet site for selected Via Travel Marine Department across Norway and
Philippines
VTRS was developed to address several user requirements on the first phaseof the project:
Travel OrderHandling
Travel Order agent assignment and tracking
Integration of System with AmadeusW
eb services and TimaticEliminate use of Outlook client
Data access/security is per office and with possibility to grant other offices access.
Implement User Levels
VTRS should be able to generate reports
System should be web-based and available for intranet operation
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HOW DOES ITWORK
Order
Database
Request
Web page
Email (via Outlook)
Order Viewer and
assignment Module
Order Query Page to
Amadeus ARS/CRSvia web service
Internet
Amadeus
ARS/CRS
Web services
Via Travel
Agents
ARS Query
Tagged and work
on request
Select and revert
To client for flight details
(PNR)
Client
PNR
Email Listener
XML/SOAP
Proposed Schema forAutomated Travel Reservation System
eCrew Web
service
eCrew
Manual
Phase II
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HOW DOES ITWORKSYSTEM FLOW
Clients
webpage
Web Services
Email ReaderOrder
Database
eCrew
Agent Process orders
from database
Agent acquire flight
schedule from Amadeus
web services
Amadeus
Web
services
Agent send Schedule to
Client
Client AcceptSchedule
Yes
No
Agent Create PNR
Agent finalize orderAgent Close Order
VIA Travel Reservation SystemSystems Flow
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HOW TO USE IT?
Short description of Icons and functionalities
live demo
Best practices Comments from Experts (daw!!!)
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HOW TO LOGIN
Login is the form of identifying a user in the system, credentials needs to be entered;
Username and Password to be able to identify and challenge user authenticity
before he is allowed to use.
User who forgotten their password must inform the administrator immediately.
Do not allow anybody to use your credentials.
Password and user profiles can be changed in the system
User enter the correct email address on his profile
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CHANGING PROFILES AND PASSWORDS
Clicking the tool items pops the profile and setting window
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ICONS AND FUNCTIONALITIES
Transaction menu
Auxiliary menu
Systems Log-off
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ICONS AND FUNCTIONALITIES
Incoming Mail Folder
Incoming Mail Grid and Controls
Find/Search Controls
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ICONS AND FUNCTIONALITIES
Window Controls
Grid Controls
Order tab controls
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LIVE DEMO
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HOW TO USE VTRS
Creating New Orders Clicking Add New Item pops a window and enable user to
create an Order without
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Order General information details
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Updating an Order Entry
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Creating an Email
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Adding Seafarer Information
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Sending andPrinting Emails
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Timatic web Visa requirements
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FAQ
Is it secured ?
How is it run ?
Desktop Requirements
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COMMENTS AND OPEN FORUM
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END OFWORKSHOP
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