Using Web 2.0 to Increase Effectiveness of Staff Training
Brian C. GrayCase Western Reserve University
Kelvin Smith LibraryHead of Reference & Engineering Librarian
OLC Technical Services Retreat April 1, 2008
and Communication
My Personal Interest in Web 2.0
• RSS workshop & help with 3 blogs at KSL
• ALA Library 2.0 participant
• ALA LAMA Web Coordinator– Blogs, RSS, Wiki, Communities
• Teach workshop for KSU SLIS
• Regular IM user
• Non-IT person that likes to “play”
Today we will…
• Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki
• And I will demonstrate all of this in 3-D from within Second Life
It Can Be Simple
• Transformations in training
• Web 2.0 for the trainer
• Web 2.0 for training
• What has been done already
Warnings, the “but…” moment
• Not every tool and technique works for every need and/or user
• I do not have time…• I do not have money…• The old way works…
• Try to leave today with one potential new tool for personal or professional usage
Training Desires: Participant
• Interesting & fun
• Variety
• Adjustable to me (pace, level, etc.)
• Solo or group participation
• Interactive
• Easy to get help
• Archived, on-going
Training Desires: Trainer
• Easy to maintain
• Adjustable over time
• Collaborative
• Ability to gain feedback for improvement or assessment
• Easy to incorporate into existing systems, procedures, & policies
Why Web 2.0?
Key concepts or focus points:– Collaboration & sharing– Participant’s ownership in activities– Creation & creativity– Web-based rather than software based– Data/information– Social– Connections/relationships– Trust (2-way)
Web 2.0 Concepts
– Enrichment– Can be personalized– Participation– Decentralized– User “tagged” or defined– Experiences– Remixable– Behavior rather than the actual tools– Beyond static web pages
Coined by O'Reilly Media (2004)
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap
“The Example”
http://plcmclearning.blogspot.com/
• Public Library of Charlotte & Mecklenburg County
• Helene Blowers
Learning 2.0
• 23 Things over couple of months• Incentives for staff• Creative Commons License• Self-paced or guided• Exploration of web 2.0 basics
• The model for bringing everything under one umbrella
Learning 2.0
• Blogging• Photos• RSS• Tagging• Wikis• Online applications• Podcasts• Many other tools
Blogger
• Template driven
• Privacy can be set to “only people I choose” or “only blog authors”
• Multiple authors
• Can be deleted or “hidden” from eyes
• Various levels of commenting available
Blogger is Free
Do you recognize RSS?
Reading RSS
RSS Benefits
• Updates without visiting site
• Quick
• Summaries
• Less in email box
• Many types of media can be included
• Easy to share (web address or OPML)
Publish RSS Elsewhere
RSS in Databases & Publisher Websites
• Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.
Wiki – Features
Collaborative writing environment in the form of a web page.
• Article
• Editing mode
• Discussion/Talk
• History/Archive
• Search
• Index/Categories
Wiki: Popular Uses
• FAQs• History of• Subject guides• Community portal• Training manuals and documentation• Group collaboration• Traditional website alternative
PBwiki
Visual
• Screencasts
• Movies
• Flash
Podcasts
Ask-a-Librarian Services
Trillian, Meebo, etc.
Second Life
SL Conferences
Meetings in SL
Head of Reference & Engineering Librarian
Case Western Reserve University
Kelvin Smith Library
[email protected] or (216) 368-8685
http://blog.case.edu/bcg8/
http://www.squidoo.com/library2point0/
http://www.slideshare.net/bcg8
Brian C. Gray
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