Beyond the Buzz Use Social Learning to Supercharge Your Training Program

What We’ll Cover

Docebo & state of LMS market

What are social and informal learning, actually?

The buzz, the reality, the potential

Technology’s role

People, processes, technology

Actionable takeaways

50% Product and R&D

30% Sales and Marketing

20% Operations

EMPLOYEES

NORTH AMERICA Athens, GA (USA) Toronto, ON (Canada)

EUROPE Milan (Italy)

MIDDLE EAST Dubai (UAE)

OFFICES

Target Market:

Projects with 5000+ Users

1,200+ customers

Mid-market & enterprise

B2B CLIENTS IN 82 COUNTRIES

140 11004

What are Social and Informal Learning?

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What about Social and Informal Learning?

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What is the difference and how do they relate to 70:20:10?

The Elements of 70:20:10The essence of 70:20:10 framework is that learning occurs through a range of approaches, being roughly:

Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016

702010

From real life and on-the-job experiences, tasks and problem solving

From feedback and from observing and working with others

From formal training such as classes or courses (both face-to-face and online) and reading

Learning Strategy Maturity

The Lexicon

Terminology differs by global geography and jurisdiction

Different terms foundationally mean the same thing -- with subtle differencesAa

The Lexicon

Social Learning Informal Learning Blended Learning 70:20:10

Happens in social environments where learners examine and evaluate actions of othersBehaviour and idea driven

‘Impromptu’ learning that is unscheduled and happens ad hocOften unexpectedOnline discussions, FB articles, presentations

A mix of the right social, on-the-job, and traditional learning experiences

Planned, implemented L&D strategy, approach and rubricDeliberate, and cultivates ILT, on-the-job, social/informal aspects

What The ‘Buzz’ Says About Social/Informal LearningWhat are the benefits of applying new models of learning

Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016

5x4x3x

As likely to be able to attract talent (20% vs 4%)

As likely to respond quickly to business change (30% vs 7%)

As likely to report improvements in staff motivation (27% vs 8%)

Beyond the Buzz: The ROI of Social/Informal Learning

Beyond the Buzz: The ROI of Social/Informal Learning

PEOPLE PROCESS

TECHNOLOGY

Actionable Takeaways: Sharing

Who should share:

Find SMEs within your organization

What to share:

The kinds of content SMEs should share (example, ideas, best practices)

When to share:

Whenever the moment strikes (a sharing schedule helps)

Why share:

Get a reward system but ask how SME's want to be rewarded for sharing content

Where to share:

A central location e.g. Coach and Share

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Conclusion

There is always going to be a classroom

There will always be synchronous/asynchronouslearning

There will always be compliance needs

BUT, how do we make it:

Agile Fun Minimalistic Entertaining Unstructured

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Thank YouFor your interest in using social learning to

supercharge your training program

To see social learning in action, try Docebo’s LMS free for 14 days!