Usability Evaluation
The user is NOT a lower life form
- Ken Becker
http://www.youtube.com/watch?v=lu88J5JL8Hw
Hello Computer....
Recap0 What’s all the fuss about?
0 Focus on the “use” or “tasks”0 Heuristic Evaluation
0 Expert analysis0 User Testing
0 Users asked to perform specific tasks, e.g.:0 Email a file (as attachment) to someone0Buy a product0 Set an appointment
0 Different from:0 Market research0 Debugging
Usability Exercise0Choose one website
0 http://myhop.uq.co.nz/Tertiary0 http://www.alovelyworld.com/
0List user tasks0Evaluate
0 www.stcsig.org/usability/resources/toolkit/he_cklst.doc
0Test plan0 http://www.usability.gov/how-to-and-tools/resources/templates/
usability-test-plan-template.html
0Severity Rating (optional)0 www.useit.com/papers/heuristic/severityrating.html
Parting Thoughts
0Next week0 How to work in groups0 Start making groups of ‘fours’
“Usability is like oxygen – you never notice it until it is
missing...”
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