R I G H T O N C O U R S E
(A SUBSIDIARY OF UNITED OVERSEAS BANK LIMITED)
Annual Report 2007
PT BANK UOB BUANA TBK.
PT BANK UOB BUANA TBK.
( INCORPORATED IN INDONESIA)
Corporate InformationUOB Buana at a GlanceFinancial Highlights and Financial RatiosStock Highlights and Shareholders InformationEvents and Activities in 2007Message from the President CommissionerProfile of CommissionersReport from the President DirectorProfile of DirectorsBusiness DevelopmentHuman ResourcesSystems and InfrastructureBranch Office NetworkCorporate GovernanceCorporate Social ResponsibilityAudit Committee Activity ReportRisk ManagementManagement’s Analysis and DiscussionAccountability Statement of Commissioners and DirectorsAudited Financial StatementsCorporate Data
1246
10141618212530323334434448526265
143
CONTENTS
All figures in this Annual Report are in Indonesia Rupiah unless otherwise specified
1
CORPORATE INFORMATION
P T B a n k U O B B u a n a T b k .
Ticker Symbol
ISX: BBIA
Share Registrar
PT Sirca Datapro PerdanaJl.Johar No. 18, MentengJakarta 10340, IndonesiaTel. : (021) 3900645Fax. : (021) 3900671
Public Accountant
Ernst & YoungPurwantono,Sarwoko & SandjajaGedung Bursa Efek JakartaTower 2, 7th FloorJl. Jend. Sudirman, Kav. 52 - 53Jakarta 12190, IndonesiaTel. : (021) 52895000Fax. : (021) 52894100
Corporate Rating
PT Pemeringkat Efek Indonesia(PEFINDO)Setiabudi Atrium, 8th Floor,Suite 809-810Jl. H.R. Rasuna Said,Kav. 62, KuninganJakarta 12920, IndonesiaTel. : (021) 5210077Fax. : (021) 5210078
Corporate Secretary
Susan KwantoJl. Gajah Mada No. 1AJakarta 10130, IndonesiaTel. : (021) 6330585Fax. : (021) 6312340Email : [email protected]
PT Bank UOB Buana Tbk.Head Office
Jl. Gajah Mada No. 1A, Jakarta 10130Tel. : (021) 63865927, 6330585 (Hunting)Fax. : (021) 6324467Swift : BBIJIDJAWebsite : www.uobbuana.com
Type of Business
Banking
Date of Establishment
August 31, 1956Notarized by Eliza Pondaag, SH No. 150Republic of Indonesia Ministryof Justice Decree No. J.A.5/78/4dated October 24, 1956
Business License
Republic of Indonesia Ministryof Finance Decree No. 203443/U.M IIdated October 15, 1956Commenced operations onNovember 1, 1956
Decision of the Governor of Bank IndonesiaNo. 9/14/KEP.GBI/2007dated February 28, 2007on changing the Business License toPT Bank UOB Buana Tbk.
Share Capital
Par Value Rp 250,-Authorized shares 18,000,000,000Issued and fully paid6,653,357,004 shares
Stock Exchange
Indonesia Stock Exchange (ISX)
2
UOB BUANA AT A GLANCE
P T B a n k U O B B u a n a T b k .
PT Bank UOB Buana Tbk. was founded as PT Bank Buana Indonesia on August 31, 1956. The Bank received
its business license in October 1956 and started operations on November 1, 1956. Over the next five decades,
it grew to become a leading bank in financing Small and Medium-sized Enterprises (SMEs) in Indonesia.
The Bank acquired three banks in Bandung, Semarang and Jakarta in between 1972 and 1975, and became
a foreign-exchange licensed bank in 1976. It successfully weathered the financial crisis that hit Asia in 1997
without the need for government recapitalization. This success was followed by the Bank’s listing on the
Jakarta Stock Exchange and Surabaya Stock Exchange in 2000.
In 2004, United Overseas Bank Limited (UOB) of Singapore acquired a 23% stake in the Bank through
its wholly-owned investment company, UOB International Investment Private Limited (UOBII). UOBII
increased its shareholding to 53% in October 2005. A tender offer for the remaining shares of the Bank
in November 2005 increased UOBII’s shareholding by 8.1% to 61.1%.
On March 9, 2007, in line with the resolution of the Extraordinary General Meeting of Shareholders
in January 2007, the Bank officially changed its name to PT Bank UOB Buana Tbk. (UOB Buana). This move
was to leverage the strong brand name of UOB in Southeast Asia.
As at year end-2007, UOB Buana’s service network comprised 35 branch offices, 170 sub-branch offices
and 126 ATMs across 30 cities in 18 provinces throughout Indonesia. To further improve our banking services,
UOB Buana also collaborated with ALTO and ATM Bersama, enabling the Bank’s customers to access
over 18,000 ATMs in Indonesia and over 1,000,000 ATMs worldwide using the Visa network. In addition,
UOB Buana is linked to the regional and global network of UOB.
In line with UOB’s vision to be a premier bank in Asia Pacific, UOB Buana strives to expand its business
in consumer and corporate banking, while maintaining its leadership in the SME financing segment. Supported
by an extensive service network, effective information technology systems, sound capital structure as well
as experienced management and human resources, UOB Buana is committed to creating sustainable
long-term value for its stakeholders.
3 P T B a n k U O B B u a n a T b k .
2003International Finance Corporation (IFC),
subsidiary of World Bank became the firstforeign stakeholder in the Bank through
Limited Public Offering II
2000Initial Public Offering (IPO) leading to listing
on Jakarta Stock Exchange andSurabaya Stock Exchange
2004UOB International Investment Private Ltd.
(UOBII) became the second largestshareholder after PT Sari Dasa Karsa
1956The Bank was founded asPT Bank Buana Indonesia
and commenced operations
1972Acquired PT Bank Pembinaan Nasional
– Bandung
1974Acquired PT Bank Kesejahteraan Masyarakat
– Semarang
1975Acquired PT Bank Aman Makmur– Jakarta
1976Became a foreign exchange bank
1998Received a predicate category “A”from Bank Indonesia
2005IFC divested its stake in UOB Buana
UOBII increased its ownership to 61.10%and become the majority shareholder
2007Name changed fromPT Bank Buana Indonesia Tbk.to PT Bank UOB Buana Tbk.(UOB Buana)
UOB BUANA AT A GLANCE
Interest RevenueInterest ExpensesNet Interest IncomeOther Operating Income - NetProvision for Possible Losses on Assets and Estimated Losses on Comitment and ContigenciesOther Operating ExpensesOperating IncomeNon Operating Income (Expense) - NetNet Income Before TaxTax ExpensesNet Income of the YearEarnings per share (in whole Rupiah)
AssetsCash on HandDemand Deposits with Bank IndonesiaDemand Deposits with Other Bank - NetPlacements with BI and Other Bank - NetSecurities - NetSecurities Purchased Under Reselling Agreement - NetDerivative Receivable - NetLoans Receivable - NetAcceptances Receivable - NetInvestments - NetDeferred Tax Assets - NetFixed Assets - NetOthers Assets - Net
4
FINANCIAL HIGHLIGHTS
73.793,569.674,767.145,083.36
-416.9948.160.01
24.7537.0534.89
294.15
3.1414.3784.31
62.613,148.254,347.164,809.30
0.01102.4317.680.08
22.5418.4041.23
-
2.658.92
70.56
10.303,115.834,051.855,724.33
-367.6143.560.02
34.9124.5028.55
295.43
2.1112.22
119.16
67.323,114.874,126.035,224.52
-462.8374.140.04
38.2328.5522.22
293.92
2.0410.31
122.77
Balance Sheets
ITEMS(in billion of Rupiah) 2003200420052006
December 31
Total Assets 14,335.1216,353.6815,999.5116,856.12
126.52897.8483.44
537.325,934.04
506.830.32
7,758.2636.520.03
13.05322.57136.94
141.35603.2463.19
645.776,624.12
473.222.53
5,267.8318.220.329.61
321.79163.93
130.561,002.61
127.641,528.572,494.19
-0.02
10,126.4824.060.03
19.55367.87177.93
182.75957.0991.16
1,416.703,525.63
-0.04
10,108.4428.280.03
26.23365.54154.23
ITEMS(in billion of Rupiah)
Income Statements
20032004200520062007 December 31
1,497.96623.58874.3886.96
(15.14)551.62394.5818.16
412.74129.16283.58
49
1,559.22873.27685.9589.90
1.61459.66317.80
1.48319.2897.43
221.8561
1,836.77681.07
1,155.70144.04
36.90733.41603.23
1.15604.38184.08420.30
63
1,673.99745.30928.69121.81
(76.26)518.47455.7736.43
492.20146.40345.80
59
2,183.721,009.901,173.82
125.14
(66.58)639.50592.88(5.67)
587.21177.97409.24
65
Total Liabilities
Total Equity
Total Liabilities and Equity
12,651.82
1,683.30
14,335.12
14,451.78
1,901.90
16,353.68
13,830.38
2,169.13
15,999.51
13,587.79
3,268.33
16,856.12
18,260.09
61.113,541.634,758.674,990.58
-743.2853.071.32
28.4924.5816.33
294.98
2.8116.41
169.18
2007
219.14892.70168.92877.55
3,059.15
--
12,455.4924.360.03
20.18349.24193.33
14,702.44
3,557.65
18,260.09
Liabilities and EquityImmediate LiabilitiesDemand DepositsSavings AccountTime DepositsCertificate of DepositsDeposits from Other BanksTaxes PayableDerivative LiabilitiesAccrued Interest ExpensesAcceptances LiabilityBorrowingsSubordinated BondsEstimated Loss on Commitments and ContigenciesLiability for Employee BenefitsOther Liabilities
P T B a n k U O B B u a n a T b k .
Operational RatiosNet Interest Income to Average Total AssetsNet Interest Income to Average Total EquityNet Interest Income to Average Total Earning Assets (NIM)*Net Other Operational Expenses to Average Total AssetsNet Other Operational Expenses to Average Total EquityNet Other Operational Expenses to Net Average Total Earning AssetsReturn on Assets*Return on Equity*Net Income to Net Average Total Productive AssetsOperating Income to Interest RevenueNet Income Before Tax to Interest RevenueNet Income to Interest Revenue
Financial RatiosTotal Liabilities to Total Assets
Total Liabilities to Total Equity
Total Loan Receivable to Total Assets - Net
Total Earning Assets to Total Assets - Net
Total Third-Party Funds to Total Assets
5
FINANCIAL RATIOS
ITEMS(in percentage) 2003200420052006
December 31
10.25(7.96)
(11.70)7.935.36
32.17
40.23
43.37
1.28
0.86
0.7522.32
-
27.4724.1627.8314.0814.2312.99
52.22
58.55
1.26
1.61
1.5022.12
21.83
26.4030.0818.345.35
(1.75)50.67
66.63
83.03
2.33
4.39
3.2530.83
30.36
6.2115.5121.94(2.17)(4.30)14.05
70.81
79.96
1.77
2.35
1.6620.15
19.86
2007
(1.54)1.752.708.338.208.85
75.10
95.23
1.56
3.34
2.6927.94
27.24
6.58
33.86
7.07
3.15
16.19
3.483.40
13.18
2.6532.84
32.90 22.88
80.52
413.26
68.21
90.83
72.79
88.26
751.61
36.75
91.35
85.84
88.37
759.86
47.44
90.85
82.06
80.61
415.74
59.97
90.00
73.95
86.44
637.60
63.29
89.38
80.58
4.97
46.40
5.35
2.67
24.90
2.922.31
17.00
1.7620.38
20.4814.23
5.70
48.78
6.12
3.13
26.77
3.432.66
17.75
2.0326.34
27.5518.93
7.15
43.18
7.65
3.54
21.37
3.943.47
16.05
2.7827.15
26.8918.74
5.74
45.62
6.51
2.92
23.23
3.243.13
18.91
2.3727.23
29.4020.66
Growth RatiosNet Interest IncomeOperating IncomeNet IncomeTotal AssetsTotal LiabilitiesTotal Equity
* Calculated in accordance with Bank Indonesia regulations
Other RatiosLoans Receivable to Net Earning AssetsLoans Receivable to Third Party Funds (LDR) *Allowances for Uncollectible Loans to Total Loans ReceivableNon Performing Loans to Total Loans Receivable (NPL Gross*)Non Performing Loans to Total Loans Receivable (NPL Net*)Capital Adequacy Ratio (CAR)* for Credit RiskCapital Adequacy Ratio (CAR)* for Credit Risk and Market Risk
P T B a n k U O B B u a n a T b k .
6
Share Performance
July 20, 2000May 17, 2002May 17, 2002
September 20 - 27, 2002December 23, 2002
May 28 - June 5, 2003November 4, 2003November 4, 2003
May 12, 2005 May 12, 2005
June 9 - 19, 2006
Par Value(Rp)
Type of Dividend
STOCK HIGHLIGHTS
Corporate Actions
-223,689,75447,133,917
248,164,7341,488,988,405
744,494,202306,091,338959,549,650410,821,132367,309,605887,114,267
970,000,0001,193,689,7541,240,823,6711,488,988,4052,977,976,8103,722,471,0124,028,562,3504,988,112,0005,398,933,1325,766,242,7376,653,357,004
500500500500250250250250250250250
Distribution Date New Shares(share)
Issued Shares (share)
5,766,242,7375,823,905,164
2,169.1397083095059
16.10
4,067,140,7671,780,043,475
806,172,7626,653,357,004
2006 2007 2005
6,653,357,0046,307,752,071
3,268.331,000
87097065
14.92
1,0001,0201,0501,200
950980970990
980980
1,0201,030
1,198,500607,500
2,314,000986,500
UOB International Investment Private LimitedPT Sari Dasa KarsaPublicTotal
61.1326.7512.12
100.00
STOCK HIGHLIGHTS AND SHAREHOLDERS INFORMATION
9701,000
940970
900910870930
900920930970
1,788,000996,000
2,793,0002,721,000
Dividend Payment
Trading Volume 2007 2006
Shareholders Number of Shares %
20002001
2002
2003
20042005
FiscalYear
DividendDividend
Interim Dividend Final Dividend
Interim Dividend Final Dividend
DividendDividendDividend
31,040129,98056,99818,64242,25024,34285,097
103,792122,774
31%50%
30%
30%30%
July 5, 2001May 17, 2002
March10, 2003 June 3, 2003
November 4, 2003June 29, 2004May 12, 2005
July 3, 2006August 1, 2007
30%
Total Dividend(Rp milion)
Dividend Pay- Out Ratio
PaymentDate
2006 30%
Share Price (Rp)
6,653,357,0046,653,357,004
3,557.651,200
9501,030
6316.35
P T B a n k U O B B u a n a T b k .
2006Highest Lowest Closing
2007Highest Lowest Closing
1st
2nd
3rd
4th
QuarterQuarterQuarterQuarter
Outstanding SharesWeighted Average Number of Outstanding SharesBook Value (Rp billion)Highest PriceLowest PriceClosing PriceEarning Per SharePrice Earning Ratio
Initial Public OfferingShare DividendBonus ShareLimited Public Offering IStock SplitLimited Public Offering IIShare DividendBonus ShareShare DividendBonus ShareLimited Public Offering III
1st
2nd
3rd
4th
QuarterQuarterQuarterQuarter
7
Share ownership by the Board of Commissioners and Board of Directors in the Bank is as follows:
PositionName
-
-
-
0.16%
-
-
-
-
0.45%
-
-
-
-
-
-
Wee Cho Yaw
Lee Chin Yong Francis
Wee Ee Cheong
Karman Tandanu
Rusdy Daryono
Armand B. Arief
Wang Lian Khee
Aris Janasutanta Sutirto
Eddy Muljanto
Pardi Kendy
Safrullah Hadi Saleh
Ishak Sumarno
Goh Seng Huat
Francis Hsu
Soehadie Tansol
NotesSDKUOBIIUOBS
::::
PT Sari Dasa KarsaUOB International Investment Private LimitedUnited Overseas Bank Limited
UOB BuanaOwnership
Bank
SDK PublicIndividual I UOBII
UOBS
SHAREHOLDERS INFORMATION
P T B a n k U O B B u a n a T b k .
100%
11.21%
President Commissioner
Vice President Commissioner
Commissioner
Commissioner
Independent Commissioner
President Director
Vice President Director
Director
Director
Director
Director
Director
Director
Director
Compliance Director
Shareholding of Board Members
Shareholding Structure
Shareholding structure of the Bank as at December 31, 2007 is as follows:
26.75% 61.13%0.91%
8
Individual I (Founding Shareholders)
Types of Transaction(in billion Rupiah)
2007Amount % of total
Description Amount
(in million Rupiah)
Individual I consists of:
Eddy MuljantoKarman TandanuLukito WinartoSiang Hadi WidjajaSastro WijatnoSri Muljati Suwito
Ownership Percentage
0.450.160.040.020.180.06
Total 0.91
1
2345
No.
798,4032,306
796,097739,06557,032
45.86140.9078.63
249.98100.50305.70
1.920.657.39
0.250.770.461.700.682.080.100.091.01
P T B a n k U O B B u a n a T b k .
Current Account with Other BanksPlacements with Other BanksLoanDemand DepositsSavings AccountTime DepositsCommission IncomeInsurance ExpenseRental Expense
Proceeds from Rights Issue III(887,114,267 x Rp 900,-)Share issuance costNet proceeds from Rights Issue IIIFunds utilization from Rights Issue IIIFunds remaining from Rights Issue III
Transactions with Related Parties
As at December 31, 2007, the Bank has certain transactions with related parties, with the following
balances:
Use of Proceeds from Public Offerings
Limited Public Offering (Rights Issue III)
9
AWARDS & RATINGS
Awards
•
•
Ratings
•
•
P T B a n k U O B B u a n a T b k .
On December 10, 2007, Indonesia’s rating company (PT PEFINDO) upgraded
the rating of the Bank from idA+ (Single A Plus; Stable Outlook) to idAA-
(Double A Minus; Stable Outlook) and at the same time upgraded the rating
of the Bank’s Subordinated Bond I of 2004 from idA (Single A; Stable Outlook)
to idA+ (Single A Plus; Stable Outlook) for the period of December 5, 2007
to December 1, 2008
The international rating agency, Fitch Ratings granted the National Long-Term
Rating of the Bank as AA+ (idn) with a support rating of “3”
In 2007 the Bank received the following awards:
Unrealized proceeds of Rights Issue III of Rp 57,032 million is for the development of the Information Technology
System and at the end of this reporting period is invested in securities in the form of Certificates
of Bank Indonesia (SBI) for one month with an interest rate of 8.25% p.a.
Indonesia Bank Loyalty Champion of 2007 in the Savings category awarded
by the InfoBank magazine in cooperation with MarkPlus Research
Bank honored with a “Very Good” grade from InfoBank magazine for financial
performance in 2006 and also received the Golden Trophy Award for its success
in maintaining the “Very Good” grade for financial performance for five
consecutive years, from 2002 to 2006
1 0
EVENTS AND ACTIVIT IES IN 2007
P T B a n k U O B B u a n a T b k .
June
New Board Members
Shareholders approved the appointment of
Mr. Armand B. Arief as President Director and
Mr. Hsu Francis as Director during the Annual
and Extraordinary General Meetings of Shareholders
held at the Four Seasons Hotel, Jakarta.
August
Leadership Management Style Training
The first session of the leadership style training
was held at The Hotel Yasmin, Cianjur, West Java.
Participants included Division Heads, Regional
Managers and Branch Managers. The training also
discussed the Bank’s vision, mission and business
strategy, with the President Director, Mr. Armand B.
Arief as the facilitator.
January
UOB Buana Rebranding Name
During the Extraordinary General Meeting of
Shareholders of Bank Buana at the Four Seasons
Hotel in Jakarta, the Shareholders approved the
Bank’s change of name to UOB Buana.
April
The Champions Seminar
The Champions Seminar, a motivational seminar
was launched in April. It was attended by staff from
various divisions and branches. The seminar’s objective
was to help participants recognize their strengths
and weaknesses, build discipline and responsibility.
1 1 P T B a n k U O B B u a n a T b k .
Relaunch of UOB Classic and Gold Visa Credit
Card along with Launch of UOB Platinum Visa
Credit Card
The Bank re-launched the Visa Classic and Gold
Credit Card with a new look, more attractive
features and regional benefits during an event at
the Intercontinental Hotel, Jakarta. At the same
event, the Bank also launched the new Visa Platinum
Credit Card.
September
3rd Sales Convention & Training in Beijing
To increase motivation and as a show of appreciation
to the sales teams, the Bank held the 3rd Sales
Convention & Training workshop in Beijing, China.
The event was attended by the UOB Buana sales
team who had won the Great Wall of China training
and tour contest.
Sports Festival
To improve camaraderie and teamwork, the Bank
held the UOB Buana Sports Festival on July 7-
September 8. The event was a success and
the closing ceremony was officiated by Mr. Wang
Lian Khee, Vice President Director of the Bank, and
was attended by 3,000 staff.
1 2P T B a n k U O B B u a n a T b k .
October
UOB Buana CSR Program
The Bank initiated the first stage of its social program,
with its employees visiting several orphanages in
Jakarta and Serang, Banten Province to donate staple
goods packages and prayer kits.
UOB Buana Scholarships
As a part of HR initiatives and the Bank’s commitment
to Corporate Social Responsibility (CSR), scholarships
were disbursed to the children of employees with
good academic results. Mr. Wang Lian Khee and
Mr. Pardi Kendy represented the Board of Directors
and presented the scholarships to the recipients. For
the academic year 2007 – 2008, the Bank disbursed
scholarships to 208 students from Elementary School
and Junior High School.
1 3 P T B a n k U O B B u a n a T b k .
Fast Breaking
Harmoni Branch held a Fast Breaking event which
was officiated by Director Mr. Pardi Kendy.
UOB Buana Rebranding
The UOB Buana Rebranding project entered its final
stage with its implementation in all Branches and
Sub-Branches in Indonesia.
December
Sacrifice (Qurban) Event
UOB Buana, together with the Workers Union, held
a feast in conjunction with the “Sacrifice (Qurban)
Event” to commemorate Idul Adha. The offering of
eight cows was distributed to employees and locals.
The event was held in Jakarta and Bandung Branches.
1 4
Wee Cho YawPresident Commissioner
MESSAGE FROM THE PRESIDENT COMMISSIONER
P T B a n k U O B B u a n a T b k .
2007 marked a new beginning for the Bank as it
began operations as PT Bank UOB Buana Tbk.
(UOB Buana). The rebranding not only enabled the
Bank to build upon its existing strength in commercial
banking for Small and Medium-sized Enterprises
(SMEs), but also reinforced its position in the
Indonesian banking industry.
Notwithstanding the international financial turmoil
caused by the US sub-prime mortgage and
collateralized debt obligation (CDO) crisis, Indonesia’s
economy grew by 6.3% in 2007. This represented
the highest growth since the Asian financial crisis
ten years ago, placing Indonesia on the economic
growth highway. Political stability and prudent macro-
economic policy supported the economic growth
momentum. Indonesia continues to provide a
conducive environment that attracts real investment
flow to support economic growth.
In the midst of promising economic growth, the
national banking sector showed a positive trend
in 2007. Aggregately, banking credit grew 25.5%
to Rp 1,045.7 trillion and deposits grew 17.4% to
Rp 1,510.8 trillion. The reduction in the BI rates from
9.75% in December 2006 to 8% in December 2007
and the favorable investment climate contributed to
healthy credit growth in Indonesia.
We are pleased to report that UOB Buana had
performed satisfactorily and was not adversely
impacted by the effects of the sub-prime mortgage
issues or credit crunch that gripped the global
markets, in particular the US financial industry in
2007. The Bank achieved a net profit after tax of
Rp 420.30 billion in 2007, representing a growth
of 2.70% over the Rp 409.24 billion in 2006.
During the year, the Bank had also taken significant
steps to strengthen its corporate governance, risk
management and internal control frameworks. This
had enabled the Bank to increase its lending activities
to the consumer segment. Various training programs
were also conducted to create awareness amongst
our employees and improve their understanding of
1 5 P T B a n k U O B B u a n a T b k .
to all stakeholders of UOB Buana for their trust and
support, to fellow Commissioners for their wise
counsel, and to the Board of Directors, management
staff and employees for their efforts to grow the
Bank. With your support, I believe that UOB Buana
will continue to have good growth ahead.
banking risks following Bank Indonesia’s guidelines.
This will prepare the Bank for future challenges, such
as the implementation of Basel II standards as outlined
by Bank Indonesia.
In 2007, UOB Buana focused its efforts to achieve
greater synergies between its key business
and operation functions. The Bank has been able to
tap the expertise, experience and know-how of the
UOB Group to enhance its presence within the
Indonesian financial landscape, while continuing to
leverage the UOB Group’s extensive network in
Southeast Asia.
On behalf of the Board of Commissioners, I thank
Mr. Jimmy Kurniawan Laihad for his contributions
to the Bank as the President Director. His term of
office ended in May 2007. I am pleased to welcome
Mr. Armand B. Arief as the new President Director
of UOB Buana who brings with him 35 years
of experience in banking and consumer products
in Indonesia. I also extend a warm welcome to
Mr. Wee Ee Cheong, Deputy Chairman and Chief
Executive Officer of the UOB Group, who joined
the Board of Commissioners during the year.
The achievements of UOB Buana in 2007 would not
have been possible without the contributions of a
dedicated team. I want to record my appreciation
1 6
Wee Cho Yaw, President Commissioner
PROFILE OF COMMISSIONERS
Lee Chin Yong Francis , Vice President Commissioner
P T B a n k U O B B u a n a T b k .
Singapore citizen. Born in 1929. A career banker with more than 40 years of experience.
Received Chinese High School education. President Commissioner of UOB Buana since
December 2005. Chairman of United Overseas Bank (UOB) and its Executive Committee
and Remuneration Committee, as well as a member of its Nominating Committee.
Chairman of UOB subsidiaries: Far Eastern Bank, United Overseas Insurance, United
Overseas Bank (Malaysia), PT Bank UOB Indonesia (President Commissioner) and United
Overseas Bank (Thai). Chairman of United International Securities, Haw Par Corporation,
UOL Group, Hotel Plaza, United Industrial Corporation, and Singapore Land and its
subsidiary, Marina Centre Holdings. Former Chairman of Overseas Union Enterprise.
Honorary President of Singapore Chinese Chamber of Commerce and Industry and Pro-
Chancellor of Nanyang Technological University. Received the Businessman Of The Year
award at the Singapore Business Awards in 2001 and 1990 as well as the inaugural Credit
Suisse-Ernst & Young Lifetime Achievement Award in 2006 for his outstanding achievements
in the Singapore business community.
Malaysian citizen. Born in 1954. Vice President Commissioner of UOB Buana since
December 2005. Joined United Overseas Bank (UOB) in 1980. Oversees UOB’s individual
banking business and drives its businesses outside Singapore. CEO of United Overseas
Bank (Malaysia) prior to his appointment as UOB’s Senior Executive Vice President, Personal
Financial Services and International, in Singapore in 2003. Holds a Malaysia Certificate
of Education. Has held senior positions in operations, consumer services and corporate
banking in UOB.
1 7
Karman Tandanu, Commissioner
Wee Ee Cheong, Commissioner
Rusdy Daryono, Independent Commissioner
P T B a n k U O B B u a n a T b k .
Singapore citizen. Born in 1953. Appointed as Commissioner of UOB Buana on 31 August
2007. Joined United Overseas Bank (UOB) in 1979. Appointed to the UOB Board in 1990.
Held the position of UOB Deputy Chairman and President between 2000 and April 2007.
Appointed UOB CEO on 27 April 2007 and currenly holds the position of UOB Deputy
Chairman and CEO. An Executive Director of UOB (since 1990) and a member of UOB’s
Executive Committee. Holds a Bachelor of Science (Business Administration) and a Master
of Arts (Applied Economics) from The American University, Washington DC.
Indonesian citizen. Born in 1951. Graduated from Yock Eng High School in Singapore
in 1971. Commissioner of UOB Buana since October 2005. Started work as Staff at
UOB Buana Medan Branch from 1972 to 1974. Staff at UOB Buana Jakarta from 1974
to 1976. Deputy Head of International Division from 1976 to 1979. Senen Sub-Branch
Manager from 1979 to 1980. Deputy Head of Surabaya Branch from 1980 to 1985. Head
of International Division from 1985 to 1995. Executive Vice President of the Bank
from 1995 to October 2005.
Indonesian citizen. Born in 1950. Graduated from Faculty of Economics of Universitas
Indonesia. Commissioner of UOB Buana since June 2006. Started his career at Public
Accounting Firm of Drs. Utomo, Mulia & Co. from 1973 to 1977.
Joined PT Salim Economic Development Corp. from 1978 to 1982, PT Hardy Trading
from 1982 to 1987 and Public Accounting Firm of Drs. Mulia Iskandar & Co. from 1983
to 1987.
Partner and Division Head at Public Accounting Firm of Prasetio, Utomo & Co. from 1987
to 2002, and from 2003 to 2006 as partner at Public Accounting Firm of Osman Ramli
Satrio & Partner. Actively involved in the management of the Indonesian Institute of
Accountants since 1986 until present, with latest position as member of Board
of Supervisor, Indonesian Institute of Certified Public Accountants.
1 8
Armand B. AriefPresident Director
REPORT FROM THE PRESIDENT DIRECTOR
P T B a n k U O B B u a n a T b k .
UOB Buana performed well in 2007 and continued
to focus on commercial banking for SMEs and the
consumer banking business.
We recognized the fierce market competition in
consumer and commercial banking, as well as the
increasing customer demand for quality banking
products that are comparable to those being offered
by other world-class banks. This had led us to
implement various initiatives to improve our
operations, such as harnessing technology to improve
operational efficiency and centralizing our operations
which is vital to providing competitive consumer
banking services.
With strong determination and dedication to
establish UOB Buana as a dominant player in
consumer and commercial banking in Indonesia, the
Bank perfomed well for the financial year of 2007.
Net income grew 2.70% from Rp 409.24 billion
in 2006 to Rp 420.30 billion in 2007. Total assets
increased by 8.33% to Rp 18,260.09 billion at the
end of 2007. An estimated 69.31% of the total
assets are credit assets, which grew some 22.29%
from Rp 10,349.81 billion to Rp 12,656.95 billion.
Meanwhile, credit growth was supported by the
successful launch of several new consumer banking
products and the introduction of various new features
for existing products. These included the Twin Invest
program (an investment program related to our
Privilege Deposit program), the launch of UOB Buana
credit cards, themed “What’s Stopping You?” to
offer greater benefits across Southeast Asia, and the
UOB Elite Protection program which is an improved
series of bancassurance products.
During the year, UOB Buana made good progress in
enhancing its system infrastructure, streamlining
its operations for effective risk management and
strengthening its corporate governance by tapping
the expertise, experience and know-how of the
UOB Group. With these changes, UOB Buana is able
1 9 P T B a n k U O B B u a n a T b k .
to build on its brand equity within the Indonesian
domestic banking market as it continues to capitalize
on the business synergies provided by the
UOB Group, a recognized and established regional
bank in Southeast Asia.
In 2007, UOB Buana invested in a new treasury
operating system. This investment enabled
UOB Buana to develop its Treasury Division into a
new profit center that would fuel the Bank’s future
income growth. UOB Buana’s customers can now
leverage the UOB Group’s international network for
their business and personal banking needs.
The various initiatives required a significant paradigm
shift in UOB Buana’s human resource policies, as
well as understanding and support of all employees
regarding the need for changes and a new work
culture. To this end, the management paid vast
attention to improving and developing the human
resource function to support the Bank’s growth plans.
Every member of the Board of Directors was assigned
to visit branch offices to share with employees on
the current developments and future directions of
the Bank. Various meetings involving the employees
– from small groups in the meeting rooms of branch
offices to hundreds of participants at town-hall
meetings – were held to improve their understanding
2 0P T B a n k U O B B u a n a T b k .
credits, credit cards and car loans; (ii) commercial
banking where financing SMEs is a traditional strength
of the Bank; and (iii) banking services such as trade
finance and the likes, relying on the Bank’s upgraded
treasury services and the UOB Group’s wide and
trusted international banking network.
Finally, on behalf of the Board of Directors, I take
this opportunity to thank our stakeholders, especially
the management and staff, for their continued
support and confidence in UOB Buana. We will
continue to preserve your trust in us to achieve the
best results for UOB Buana.
and gain their support for the Bank’s work plans.
Training for employees also grew in terms of the
frequency and number of programs.
For the first time, UOB Buana established a
management development program as a recruitment
vehicle for management associate trainees and to
nurture them to become the future managerial cadre
in UOB Buana. The Bank also recruited several senior
banking executives with extensive work experiences
in international banks. This is expected to accelerate
the management change currently underway in
UOB Buana.
Supported by these key initiatives, we believe that
UOB Buana is on the right growth track. UOB Buana
will continue to build on (i) consumer banking with
emphasis on housing loans, extension of various
2 1
Armand B. Arief, President Director
PROFILE OF DIRECTORS
Wang Lian Khee, Vice President Director
P T B a n k U O B B u a n a T b k .
Indonesian citizen. Born in 1952. Graduated with a degree in Bachelor of Business
Administration from Curry College, Milton, Massachusetts, U.S.A. in 1979 and received
his Master of Business Administration degree from Suffolk University, Boston, Massachusetts,
U.S.A. in 1982. He was appointed President Director of UOB Buana in September 2007.
He started his career in Nestlé Indonesia in 1983 and held various senior positions
with the last position as Regional Development Manager. He then joined Citibank in 1988
and his last position was as Distribution Director. From 1997 until 1999 he was Retail
Banking Director of Bank Papan Sejahtera.
He served as Vice President Director of Bank Danamon from 1999 to 2002. Prior to
joining UOB Buana, he was the Vice President Director of Bank Internasional Indonesia
from 2002.
Singapore citizen. Born in 1956. Became Vice President Director of UOB Buana in
September 2006. Graduated from the Economics Faculty of University of Essex, UK.
Initially employed at United Merchant Bank as Credit Analyst from 1982 to 1984.
Started his career at UOB as Credit Officer from 1984 to 1986. Credit & Marketing
Manager UOB (London Branch) from 1986 to 1992. General Manager UOB (Seoul Branch)
from 1992 to 1994. General Manager (Sydney Branch) from 1994 to 1999, and
Deputy President & Deputy CEO UOB Philippines from 1999 to 2006.
2 2
Pardi Kendy, Director
Eddy Muljanto, Director
Aris Janasutanta Sutirto, Director
P T B a n k U O B B u a n a T b k .
Indonesian citizen. Born in 1945. Studied Economics at Airlangga University. Participatedin various banking seminars. Director at UOB Buana since 1996. Started his career atBank BCA in Surabaya from 1966 to 1969.
Joined UOB Buana Surabaya as Section Head of Current Account from 1969 to 1977.Head of Urip Sumohardjo Sub-Branch from 1977 to 1978, Deputy Branch Manager ofSemarang Branch from 1978 to 1981, Branch Manager of Semarang Branch from 1981to 1991, and Branch Manager of Bandung Branch from 1991 to 1995.
Indonesian citizen. Born in 1947. Graduated from Hua Chung High School in 1965.Director of UOB Buana since August 1999. Started his career as Assistant Manager atUOB Buana from 1967 to 1970. Assistant Director at PT Karet Mas from 1971 to 1973.Director at PT Karet Mas from 1974 to 1983. President Director at PT Inumas from 1980to 1983. Served as Head of the Domestic Division at UOB Buana from 1984 to 1995.Commissioner at PT Sari Dasa Karsa from 1990 to 1999. Executive Vice President atUOB Buana from 1995 to July 1999.
Indonesian citizen. Born in 1958. Participated in various domestic and overseas seminarsand training. Director of UOB Buana since August 1999.
Started his career in 1977 at the Hong Kong and Shanghai Banking Corporation in Jakartaas Junior Staff. His last position was Treasury Executive Officer from 1986 to 1987. ChiefDealer Treasury at the Bangkok Bank Limited in Jakarta from 1987 to 1988. TreasuryGeneral Manager at Bank Mitsubishi Buana in 1996. Consultant at several private andjoint-venture banks from 1996. Head of Treasury Division from 1996 to 1997 atUOB Buana. Executive Vice President from 1998 to 1999.
Active in several Professional Organizations: Member of Foreign Affairs Department– Indonesian Banks Association, Board of Ethics of Obligation State Letter Trader Association,Honorary Member of Technical Analyst Association and Board Member of Certified WealthManagers’ Association.
2 3
Safrullah Hadi Saleh, Director
Goh Seng Huat, Director
Ishak Sumarno, Director
P T B a n k U O B B u a n a T b k .
Indonesian citizen. Born in 1954. Graduated with a Bachelor of Science in Accounting fromthe De La Salle University in Manila, Philippines. Participated in various domestic and overseastraining and courses in finance and banking. Director of UOB Buana since October 2001.
Started his career at Drs. Utomo, Mulia & Co. Accountant Office with his last positionas Partner-in-Charge at Drs. Utomo & Co. Public Accountant Office from 1975 to 1993.President Director at PT Bank Arya Panduarta Tbk. from May 1993 to March 1999. ManagementTeam Coordinator at PT Bank Nusa National from March 1999 to September 1999.
Project Manager on the merge of “8 BTO (Bank Take Over) banks into PT BankDanamon Tbk.” and Chief Financial Officer of Bank Danamon from October 1999to September 2001. Project Director Advisor for the merging of five banks into PT BankPermata Tbk. from July 2002 to January 2003.
Malaysian citizen. Born in 1961. Earned his Banking Diploma at Associate CharteredInstitute of Bankers (UK) in 1989. Participated in various training and courses in Malaysia.Director of UOB Buana since January 2006.
Started working at UOB Malaysia in 1981 to 1994 with his last position as TrainingManager. Worked at Hong Leong Bank as Training Manager from 1994 to 1995. Headof Delivery Channels and Operations at EON Bank from 1995 to 2003. Head of ProjectManagement Office at EON Bank from 2003 to August 2005. Joined UOB as FirstVice President, International since September 2005.
Indonesian citizen. Born in 1943. Graduated from Stuttgart University in West Germany.Participated in various seminars and courses on finance and economics abroad.Director of UOB Buana since April 2004. Started work at Dicky Metals Co. Ltd. from1971 to 1973 as an Accounting Manager. Accountant and Finance Manager at PT SasaFermentation from 1973 to 1975.
Worked at UOB Buana as Sub-Manager from 1976 to 1984. Deputy Head of InternationalDivision at UOB Buana from 1984 to 1985. Head of Supervision Division from 1985to 1987. Division Head of Information System and Technology from 1987 to 1995.Executive Vice President of UOB Buana from 1995 to 2003.
2 4
Soehadie Tansol, Director of Compliance
Hsu Francis , Director
P T B a n k U O B B u a n a T b k .
Indonesian citizen. Born in 1959. Participated in various domestic seminars and
overseas banker programs at Pasicif Bankers Management Institute and the University
of Washington, in 2000. Compliance Director of UOB Buana since January 2003. Started
work at UOB Buana as Head of Checking Account Department fom 1980 to 1987
in Pontianak Branch.
Head of Bookkeeping Department at UOB Buana Pontianak from 1987 to 1989. Worked
as an Authorized Signer from 1989 to 1990. Head of Sub-Branch Office at Pontianak
from 1990 to 1991. Head of Batam Branch Office from 1991 to 1996. Head of Pontianak
Branch Office from 1996 to 1997. Head of Palembang Branch Office from 1997 to 1998.
Head of Organization, Research and Development Division at UOB Buana from 1999
to 2001. Executive Vice President at UOB Buana from 2001 to 2002.
Singapore citizen. Born in 1951. Graduated from Nanyang University with a Bachelor of
Arts in 1973 and in 1976 received his Master of International Management from American
Graduate School of International Management, U.S.A. He started his career as Area
Manager at Colgate - Palmolive in 1978 until 1981.
He joined American Express (AE) as Area Manager for Southeast Asia from 1981 to 1985.
In 1985 he served as Director of Travel Management Services until 1989. In 1989 he was
promoted to Vice President and was directly responsible for marketing AE charge cards,
card services and traveler’s cheque until 1991.
He then served as Senior Manager at Visa International from 1991 until 1993 and then
from 1993 to 1995 as Director of Marketing responsible for market development in the
Asia-Pacific region. In 1995 he joined HSBC as Senior Manager. He started his career at
United Overseas Bank (UOB) as First Vice President in 1997 and was appointed Director
of PFS at UOB Buana on July 2, 2007.
2 5
BUSINESS DEVELOPMENT
P T B a n k U O B B u a n a T b k .
Consumer Banking: Breaking Through with Premium Products and Services
On August 1, 2007, UOB Buana relaunched its credit cards under the UOB brand and introduced a new
UOB Platinum credit card. The UOB-branded credit cards offer UOB Buana cardholders access to privileges
and benefits in Hong Kong and Southeast Asia, particularly in Singapore where UOB is the largest card issuer.
Our exchange rate for spending in Singapore is the most competitive compared to other credit cards,
when the spending is converted to Indonesian Rupiah for billing purposes. UOB Platinum cardholders also
receive double reward points and enjoy special access to airport lounges in several countries as well as many
other exclusive privileges.
UOB Buana offers many card incentive programs/privileges such as 50% discount at selected dining
establishments, 25% discount at leading fashion houses, a special Bintan Golf package, a special promotion
of two Merpati Airlines tickets for the price of one, and much more.
We also enhanced our credit card features. UOB FlexyPay is an installment program that offers cardholders
a low interest rate, and the program can be accessed at any point-of-sale (EDC) or through a telephone call.
A recurring bill payment feature was also introduced to enable cardholders to pay their monthly utility bills
to Telkomsel, Indosat, Telkom, XL and PLN. In addition, our cardholders can now pay their travel fiscal tax
with their credit card at the Soekarno-Hatta International Airport.
2 6P T B a n k U O B B u a n a T b k .
With so many attractive features and benefits, and supported by consistent and highly visible marketing
promotions, we were able to successfully position our credit cards as among the best in the market. The
launch of the UOB-branded credit cards achieved outstanding results. Our cardholder base increased by 60%
and outstanding receivables’ growth rate exceed 200%. In addition, our highly impactful advertising campaigns
raised public awareness of UOB Buana and its image.
Reaffirming UOB Buana’s commitment to helping customers acquire their dream home, we successfully
repackaged our home mortgage loan facility, KPR Buana Plus, to meet the needs of the market. KPR Buana
Plus not only offers competitive interest rates, but also flexible loan repayment and a long credit tenor of
20 years. This product enjoyed a significant growth of 83.87% in 2007.
UOB Buana launched two deposit products during the year. The first product, Twin Invest, is a product-bundle
that offers customers a higher-than-average interest rate on their time deposit when they also invest in a
mutual fund. The second product, Maxiyield, is a cross between a time deposit and a currency option, and
offers customers a higher yield than a regular time deposit.
We also undertook several marketing campaigns to grow deposit-taking. Through two direct gift programs,
Double Direct Gift and Triple Direct Gift, deposits into the Tabungan Produktif account grew significantly.
In addition, UOB Buana developed bancassurance products to bring peace-of-mind to discerning customers.
From September 2007, our customers can participate in the UOB Elite Protection program, a life and permanent
disability insurance plan that offers a minimum coverage of Rp 100 million. UOB Buana also offers a variety
of mutual funds managed by top fund managers, such as Schroders, Manulife Asset Manajemen Indonesia
and Fortis Investment, to help customers grow their wealth.
In enhancing our consumer banking service, we implemented various initiatives across the board from
organizational restructuring to human capital enhancement, including customer service quality improvement,
operational centralization and comprehensive enhancement of information technology.
These initiatives improved the performance of our consumer banking business in 2007. Consumer loans
increased by 37.07%, mainly attributable to increases in the housing loan and credit card businesses
which grew by 40.95% and 175.03% respectively.
The ratio of low-cost CASA (current-account savings-account) funds to total third-party deposits increased
to 62.5% as at end-2007, compared to 58.1% at the end of 2006. Total consumer savings (individual accounts)
provided the largest contribution to the rise of our CASA ratio.
2 7 P T B a n k U O B B u a n a T b k .
Commercial Banking as Engine of Growth
UOB Buana will continue to focus on its commercial banking business, particularly its traditional stronghold
in the retail commercial segment which includes Small and Medium-sized Enterprises (SMEs). Indeed, a
UOB Buana survey found that a majority of SME customers, particularly those who have grown or are growing
from medium-sized enterprises to large companies, were more comfortable banking with UOB Buana which
provides international-class banking service.
UOB Buana believes that its existing service network is sufficient to serve business centers in Indonesia’s major
cities. Through business process improvements, and more coordinated and targeted marketing programs and
customer service, the Bank expects further growth in its commercial banking business.
UOB Buana will continue to assist its potential and value customers who are going to develop and expand
their business in domestic and overseas market especially in the region. It will do so by tapping its existing
local network that serves the major cities in Indonesia as well as its regional and international network
through the UOB group’s expertise and international branches.
In 2007, UOB Buana strengthened its commercial banking arm by increasing its activity in the corporate
banking segment as part of a larger credit diversification effort from small and medium to large companies.
UOB Buana is confident that the corporate banking segment will provide expansion opportunities through
participation in large projects and syndicated loans following the growth in the national economy.
2 9 P T B a n k U O B B u a n a T b k .
During the year, UOB Buana initiated plans to establish treasury activities as a core business for the Bank.
In April 2007, UOB Buana implemented a new treasury information system, which is able to handle straight-
through-processing of trades from deal capture to settlement. This system is supported by UOB’s treasury
system in Singapore. The new system will enable UOB Buana to improve operational efficiency, reduce
operational risk and monitor its traders’ positions and performance in real time. With better data processing
capability, the new system will also enhance UOB Buana’s ability to offer varied and advanced treasury products
and services to meet customers’ needs.
UOB Buana has divided its Treasury team into two divisions. One division manages UOB Buana’s banking
book, liquidity risk as well as customers’ transactions on foreign currency and interest rate. The other division
acts as a supporting unit for the first division, handling the logistics and dealing room infrastructure, product
programs, and other operational responsibilities. The two divisions are expected to provide support for new
significant revenue streams for UOB Buana.
As an integral part of the UOB Group’s
global network and business scope,
UOB Buana offers international
banking services of the same scope
and scale. The Bank’s customers can
now enjoy trade finance services,
cross-border transactions, inter country
remittance services and other similar
services.
Treasury : Developing New Treasury Businesses
3 0
HUMAN RESOURCES
P T B a n k U O B B u a n a T b k .
Changing the Mindset and Behavior of Human Resources
A major transformation of the business and culture of UOB Buana is currently underway to build a bank that
focuses on quality service and customer satisfaction as measures of success. Human resources are a key
component of this transformation – via intensive training and development of our staff, particularly those
at customer touch-points, to establish a customer-centric mindset and behavior.
Through cross-border job attachments, our staff adopted best practices and deepened their learning and
experience to increase productivity. During the year, our management also proactively met our staff at the
branch offices, conducting town hall meetings and sharing with them on the developments and new directions
of UOB Buana.
As part of the Bank’s emphasis on customer service, UOB Buana also strengthened its sales and marketing
team. The number of sales and marketing staff increased by more than 50% in 2007. In addition, through
concerted marketing campaigns, customers were provided with accurate features and benefits of UOB Buana’s
products and services, which is a vital ingredient in a successful customer service platform.
In addition, to support the growth of the front-office, UOB Buana reinforced the quality of its back-office
staff by intensifying training programs, covering areas such as risk management, internal control, credit,
treasury, accounting and taxation. We also highlighted to the staff the importance of providing prompt and
accurate service to achieve customer satisfaction, and how effective back-office operations can often have
a direct impact on the quality of service provided by the front-end units.
3 1 P T B a n k U O B B u a n a T b k .
Overall, the intensity and number of training programs conducted for UOB Buana staff had increased during
the year. For example, 2,303 participants attended 47 sessions of the Service Excellence program in 2007,
as compared to 1,618 staff in 35 sessions in 2006.
2007 also saw other activities aimed at bolstering team-building, and reinforcing the five core values of
UOB Buana, namely Integrity, Teamwork, Responsibility, Continuous Improvement, and Proactive Selling. These
values are continuously promoted to every UOB Buana staff through various staff engagement events including
sports activities, outbound training and community involvement such as the blood donation drive for the
Indonesian Red Cross.
During the year, UOB Buana focused on recruitment to fill key positions in the Bank. As at December 31,
2007, the Bank had nearly 6,000 staff, as compared to 5,665 staff at the end of 2006. The increase reflects
UOB Buana’s commitment to be a reputable consumer and retail commercial bank in Indonesia, in line with
the Indonesian Banking Architecture framework.
3 2
SYSTEMS AND INFRASTRUCTURE
P T B a n k U O B B u a n a T b k .
Relying on Effective Information Technology Systems
Information Technology (IT) plays a pivotal role in the Bank’s business strategy. Today, many banks in Indonesia
are able to provide world-class consumer banking services that are supported by state-of-the-art banking
technology systems which deliver speed, accuracy and reliability.
In 2007, UOB Buana made a strategic decision to invest in the development of a state-of-the-art,
scalable and robust IT infrastructure which will give the Bank a competitive advantage and position it
for anticipated business growth. As part of a carefully designed IT blueprint, UOB Buana has successfully
developed an open-architecture IT infrastructure which is not only capable of supporting all its current
banking services and products but also has the flexibility and scale to be extended to support future
products and services. UOB Buana is committed to the continuous upgrading of its banking infrastructure
whenever necessary.
One of the IT strategies adopted is to align the IT systems
employed by UOB Buana with those employed
by the UOB Group so as to leverage the Group’s best
practices in risk management, controls, efficiencies
and products. With this approach, IT investment cost can
be reduced and IT delivery can be accelerated.
During the year, UOB Buana made further progress in
tapping IT in the areas of core banking, credit and
debit card services, as well as electronic banking services
which include the ATM network, mobile banking and call
centre. One of the key milestones was the deployment of
new IT systems to support the operational centralization
of the credit and treasury businesses. This resulted in
significant improvement in operational efficiency and risk
management.
UOB Buana is also equipped with proper disaster recovery
facility to ensure continuous, uninterrupted data processing
in the event of any disruptions to the main systems.
3 3
BRANCH OFFICE NETWORK
P T B a n k U O B B u a n a T b k .
Optimal Service Network Development
In this age of Information Technology, it takes an appropriate mix of conventional service networks
such as Branch Offices, and electronic service networks via various available media to deliver a high standard
of banking service.
UOB Buana adopts international best practices and capitalizes on IT, automation and centralization processes
to facilitate business growth. In line with this, the Bank’s business development strategy does not focus on
expanding the Branch Office and service outlet networks, but more on improving the work processes and
expanding the scope of service through electronic distribution channels.
UOB Buana believes that its 205 offices – comprising the Head Office, 35 Branch Offices, and 170 Sub-Branch
Offices – as at the end of 2007 are sufficient to serve customers effectively. Hence, the Bank can concentrate
on improving and enhancing the work processes for optimal service performance in its office network.
Beyond the office network, UOB Buana operated more than 100 Automated Teller Machines (ATMs) by end-
2007. The Bank’s customers also have access to more than 18,000 ATMs across Indonesia in the ATM Bersama
and ATM Prima networks, around 1,000,000 Visa Plus ATMs across the world, as well as the UOB Group’s
ATMs in the Malaysia, Singapore and Thailand.
In addition, customers can access UOB Buana’s Call Center as well as banking services through a cellular
phone’s short message service (SMS). In the near future, UOB Buana will consider launching an Internet
banking service, following the growth in its consumer banking business.
3 4
CORPORATE GOVERNANCE
P T B a n k U O B B u a n a T b k .
Corporate Governance
The practice of Corporate Governance is crucial for UOB Buana. The Boards of Commissioners and Directors
recognize the importance of good corporate governance in sustaining the business and increasing value for
shareholders and other stakeholders.
The Bank’s corporate governance policies and practices are described below.
General Meeting of Shareholders
As per the Bank’s Articles of Association, the General Meeting of Shareholders (GMS) constitutes the highest
authority of the Bank. It approves the appointments and resignations of Commissioners and Directors,
gives resolutions on important policies and actions of the Bank, and votes on issues requiring the resolution
of the GMS. The Bank holds an Annual General Meeting of Shareholders (AGMS) once a year, and Extraordinary
General Shareholders Meetings (EGMS) as needed.
Board of Commissioners (BOC)
In line with UOB Buana’s Articles of Association, the BOC is responsible for monitoring the Board of Directors
(BOD) in the running of the Company and advising the BOD on their duties and authority as stipulated
in the Articles of Association.
In summary, the BOC:
The BOC has three board committees to assist in the effective discharge of specific responsibilities. They are
the Audit Committee, Risk and Monitoring Committee, and the Remuneration and Nomination Committee.
The membership, duties and responsibilities of these three committees are set out in the subsequent pages
of this report.
• reviews and approves business plans and budgets;
• monitors financial performance;
• determines capital structure;
• approves major acquisitions and divestments; and
• reviews the risk management framework.
3 5 P T B a n k U O B B u a n a T b k .
BOC Composition and Independence
The BOC consists of five members, including the President Commissioner, the Vice President Commissioner
and an Independent Commissioner. The BOC members are:
To meet the prevailing corporate governance criteria, the Bank is in the process of increasing the number of
Independent Commissioners to four.
Board of Directors
The BOD is responsible for achieving the business targets of the Bank that have been approved by the BOC.
The BOD also:
The Compliance Director is responsible for implementing good corporate governance and ensuring the
Bank’s compliance with prevailing rules and regulations.
The BOD has nine management committees to assist in the effective discharge of specific responsibilities.
They are the Assets and Liabilities Committee, Credit Policy Committee, Risk Management Committee,
Information Technology Committee, Human Resources Committee, Business Continuity Management
Committee, Computer Security Committee, Executive Committee and Credit Committee.
Wee Cho Yaw
Lee Chin Yong Francis
Karman Tandanu
Wee Ee Cheong
Rusdy Daryono
: President Commissioner
: Vice President Commissioner
: Commissioner
: Commissioner
: Independent Commissioner
• sets direction and business strategy;
• draws up business plans and budgets; and executes these plans accordingly;
• reviews quarterly results against the annual budget;
• provides leadership and vision to employees;
• performs risk management and internal controls; and
• sets company values and standards
3 6P T B a n k U O B B u a n a T b k .
: President Director
: Vice President Director
: Director
: Director
: Director
: Director
: Director
: Director
: Director
: Compliance Director
BOD Composition
The BOD consists of ten members, including the President Director and the Vice President Director. The BOD
members are:
Board Competency
The Remuneration and Nomination Committee has assessed the specific qualities and skills of the
Commissioners and Directors and is of the view that they possess the necessary skills for the Bank’s business.
Detailed information on the Commissioners’ and Directors’ experience and qualifications can be found
on pages 16 and 21.
The Commissioners and Directors have the opportunity to attend training courses and seminars. A budget
is set aside yearly for Board members’ training needs. New Commissioners and Directors are given guidance
on the duties and responsibilities of the Boards and relevant regulatory requirements. Board members may
also request independent professional advice to aid in the discharge of their duties.
Board Meetings
The BOC holds four scheduled meetings a year. Additional meetings may be held to deal with specific matters
in between scheduled meetings where necessary. BOD meetings are scheduled more frequently and when
needed, additional meetings are held.
Prior to Board meetings, members are provided with meeting materials, specifically financial reports, to enable
them to discharge their duties. The financial reports provide detailed information on the Bank’s performance
against budgeted and actual results and explanations of any material variance. Commissioners may request
additional information or seek clarification on any matter concerning the Bank from management.
Armand B. Arief
Wang Lian Khee
Aris Janasutanta Sutirto
Eddy Muljanto
Pardi Kendy
Safrullah Hadi Saleh
Ishak Sumarno
Hsu Francis
Goh Seng Huat
Soehadie Tansol
3 7 P T B a n k U O B B u a n a T b k .
Board members have access to advice from the Corporate Secretary. The Corporate Secretary keeps the Boards
informed of relevant laws and regulations and updated on corporate governance matters.
The President Commissioner and President Director
The President Commissioner provides leadership to the BOC and ensures that Board meetings are conducted
regularly. The President Director is responsible for the day-to-day running of the Bank and ensures that the
BOD’s decisions and strategies are carried out effectively. Mr. Wee Cho Yaw has been the President Commissioner
of the Bank since December 2005. He is a career banker with over 40 years of experience in various senior
banking positions. He has served as a board member of UOB since May 1958. Mr. Armand B. Arief has served
as President Director of the Bank since September 2007. He is a career banker with over 35 years’ experience
in the banking industry and consumer goods market.
BOC Committees
The three committees which assist the BOC in the discharge of specific functions are:
1. Remuneration and Nomination Committee
The Remuneration and Nomination Committee (RNC) reviews nominations of commissioners and directors
for appointment to the Boards and Board Committees and to the key positions of President Director,
Vice President Director and Director.
The RNC meets at least once a year and reviews its membership annually. The Committee reviews nominee
Commissioners or Directors based on a set of eligibility criteria. Nominated candidates are assessed by the
BOC against a range of criteria including background, experience, professional skills, personal qualities and
their availability to commit themselves to the Board’s activities.
The RNC reviews the remuneration policy of the Directors and Commissioners, and makes its recommendation
to the BOC, which in turn will place the fees as a lump sum for shareholders’ approval at every AGMS.
Total remuneration for Board members in 2007 is Rp 18.06 billion.
The RNC comprises:
: Rusdy Daryono
: Lee Chin Yong Francis
Marulam Sitohang
Chairman
Members
3 8P T B a n k U O B B u a n a T b k .
2. Audit Committee
The Audit Committee reviews the financial statements, the internal and external audit plans and audit reports,
the external auditors’ evaluation of the system of internal accounting controls, the scope and results of the
internal and external audit procedures, the adequacy of internal audit resources and the cost effectiveness,
independence and objectivity of the external auditors.
Annually, the Committee proposes the nomination of external auditors to the BOC. The Committee has
nominated the Public Accounting Firm of Purwantono, Sarwoko & Sandjaja, a member firm of Ernst & Young
Global, for re-appointment as the Bank’s auditors for shareholders’ approval at the forthcoming AGMS.
The Committee also reviews with the internal and external auditors their evaluation of the Bank’s internal
control systems and risk management processes, and reports the results of its review to the BOC. The BOC
derived reasonable assurance from reports submitted to it that the internal control systems, including financial,
operational and compliance controls and risk management processes, which are designed to enable the
Bank to meet its business objectives while managing the risks involved, are adequate for the Bank’s business
as presently conducted.
As at December 31, 2007, the Audit Committee comprises:
3. Risk Monitoring Committee
The Risk Monitoring Committee is not yet effective pending the appointment of The Independent Commissioners.
The role of risk monitoring is done by the Risk Management Division under direct supervision of the
President Director.
Chairman
Members
: Rusdy Daryono
: Thomas Abdon
Winny Widya
3 9 P T B a n k U O B B u a n a T b k .
BOD Committees
There are nine committees that assist the BOD to implement their duties and responsibilities effectively.
In summary, the duties and responsibilities of the committees are as follows:
1. Assets and Liability Committee is responsible for developing the Bank’s risk management policies
and strategies related to market and liquidity risk.
2. Credit Policy Committee is responsible for formulating the Credit Policy and evaluating the implementation
of the maximum credit limit and compliance to existing rules in providing credit.
3.Risk Management Committee is responsible for formulating the Risk Management Policies and
Implementation Guidelines and ensuring that the Bank’s operational/business activities do not cause
excessive losses that can have adverse impact on the Bank’s business.
4. Information Technology (IT) Committee is responsible for creating policies regarding the optimum and
effective implementation of information technology.
5. Human Resources Committee is responsible for setting and evaluating all strategic policies related
to human resources including the strategy to retain and develop quality human resources.
6. Business Continuity Management Committee is responsible for ensuring that Business Continuity
Management (BCM) policies are effectively implemented, evaluating BCM developments, as well as providing
solutions for BCM issues that have not been completed.
7. Computer Security Committee is responsible for developing IT security policies, monitor and IT usage.
8. Executive Committee is responsible for assisting the BOD in administering the Bank’s annual budget and
overseeing senior management’s business plans.
9. Credit Committee is responsible for assisting the BOD in the reviewing and approving of loans and
other loans-related matters.
4 0P T B a n k U O B B u a n a T b k .
Internal Audit
The internal audit function of the Bank is performed by the Internal Audit Division. The Division reviews all
the Bank’s units and operations, prioritizing its audits according to its assessment of risks. The Division’s
responsibilities include, but are not limited to the audit of operations, lending practices, financial controls,
management directives, regulatory compliance, information technologies and the risk management processes
of the Bank.
Risk Management
The BOD has the overall responsibility of determining the type and level of business risks that the Bank
undertakes. Risks are identified, measured, monitored and managed within a robust risk management
framework and returns must commensurate with the risks taken. The key risks which the Bank manages
are credit and country risk, balance sheet risk, liquidity risk, market risk and operational risk.
The BOD counts on the Risk Management Committee to advise and assist the Board in managing
and mitigating risks.
Corporate Secretary
The Corporate Secretary, in line with prevailing regulations, is responsible for communicating information
related to the condition and performance of the Bank to the relevant parties.
The Corporate Secretary attends and takes minutes of all Board meetings and ensures that Board procedures
and all applicable regulations on governance are complied with.
Communication with shareholders
Information and notices, including the Bank’s financial statements and annual report to shareholders,
are either published in the press or sent to shareholders. Shareholders are given the opportunity to raise
relevant questions and communicate their views at shareholders’ meetings.
4 1
BOCMeetings
BODMeetings
P T B a n k U O B B u a n a T b k .
Board Attendance in 2007
Jimmy K. Laihad
Armand B. Arief
Wang Lian Khee
Aris Janasutanta Sutirto
Eddy Muljanto
Ishak Sumarno
Pardi kendy
Safrullah Hadi Saleh
Aw Tee Woo
Goh Seng Huat
Soehadie Tansol
Hsu Francis
Wee Cho Yaw
Lee Chin Yong Francis
Karman Tandanu
Wee Ee Cheong
Quek Cher Teck
Rusdy Daryono
Marulam Sitohang
44
4444141444
1*41*4
4*4
925
725
22252125212519252125
1825
4252225
2325
725
22
2222
2*2
2*2
AHAH
AHAHAHAHAHAHAHAH
AH
AHAH
AH
AHAHAHAHAH
--
------------
--
--
------
--
--
--
--
--
--
--
--
--
--
------
--
----
------
A. Attendance during meetingsH. Number of meetings held* By Invitation
Remuneration &Nomination
Committee Meetings
4 3
CORPORATE SOCIAL RESPONSIBIL ITY
P T B a n k U O B B u a n a T b k .
Engaging Our Communities in Sustainable Development
Sustainable development has become synonymous with the interests of businesses and corporations withlong-term growth horizons. Hence, we take it upon ourselves to operate in a socially responsible and consistentmanner that is in the best interest of all stakeholders. That is why we take our Corporate Social Responsibility(CSR) seriously.
We understand that our broader responsibilities help us gain and keep the trust and confidence of ourstakeholders in our ability to sustain our growth indefinitely. They underpin our commitment to socialdevelopment and supporting issues that affect the communities in which we operate.
As part of our CSR activities, UOB Buana provided scholarships to 208 children of the Bank’s employeesfor their elementary and junior high school education for the 2007/2008 school-year. We also visitedseveral orphanages in Jakarta and Serang and donated staple goods. With the cost of living increasing in linewith the price of oil, UOB Buana tries to lighten the burden of its rank-and-file employees by providingthem with sembako for their household needs. To commemorate the Idul Adha holiday, UOB Buana held afeast in conjunction with the ’Sacrifice (Qurban)’ event for the Bank’s employees and local people at the endof the year.
Also in 2007, among several cultural and philanthropic activities, UOB Buana demonstrated its commitmentto the Children of Tomorrow program which is run by AIESEC, a non-profit global organization of universitystudents and recent graduates dedicated to developing young people throughout the world.
The partnership with AIESEC represents UOB Buana’s new direction in its CSR activities towards long-termdevelopment programs in education, social progress as well as economic empowerment.
4 4
AUDIT COMMITTEE ACTIVITY REPORT
Audit Committee Composition
Rusdy Daryono
Name
Hendra Tedjajana
Thomas Abdon
Winny Widya
From 15 January 2002 to21 June 2007
From 15 January 2002 to21 June 2007
33
18
18
15
9
Total Attendance
On 22 August 2006
On 22 June 2007
Appointment
On 22 June 2007
100
55
55
45
27
Attendance%
P T B a n k U O B B u a n a T b k .
Reviewed the 2006 financial statements, annual report and quarterly financial statements for publication;Evaluated the Independent Auditor’s work and provided recommendation for appointment at the AGMS;Monitored audit implementation and discussed audit findings with the Independent Auditor;Regularly discussed Internal Audit’s findings;Discussed the annual workplan for Internal Audit Division for the upcoming year; andProvided recommendation to the Board of Commissioners regarding the appointment of the headof Internal Audit division.
In 2007, the Audit Committee held 33 meetings. Each meeting met the quorum of representation by members.The meetings were the implementation of the Audit Committee’s workplan which was approved by the Boardof Commissioners.
Activities Performed by Audit Committee
During the year, the Audit Committee:
Audit Committee
Rusdy DaryonoThomas AbdonWinny Widya
: Independent Commissioner as Chairman: Independent Member: Independent Member
Audit Committee Members
On June 22, 2007, at the Annual General Meeting of Shareholders (AGMS), the Board of Commissioners
reported the appointment of two new Audit Committee members: Thomas Abdon and Winny Widya.
They replace Theodorus Lufti and Hendra Tedjajana who already served two terms. Rusdy Daryono maintained
his office as the Chairman of the Audit Committee.
1.2.3.4.5.6.
Based on the activities as set out above, the Audit Committee did not identify any significant issues to bereported in the annual report.
Theodorus Lufti
4 5
PROFILE OF AUDIT COMMITTEE MEMBERS
P T B a n k U O B B u a n a T b k .
Rusdy Daryono, Chairman
Thomas Abdon, Member
Winny Widya, Member
Indonesian citizen. Born in 1942. Graduated from Extension Program Economic Facultyin Indonesia University, Jakarta with a Bachelor of Economics in Management. Participatedin various seminars and work training in banking and finance. Start his career as anAccountant Assistant at Drs. B. Soenasto Accountant Office, Jakarta from 1965 to 1969.
Joined ABN Amro Bank, Jakarta in its Accounting Division from 1969 to 2000. Heldvarious positions, with his last position as Department Head of Accounting Divisionand Officer in Internal Audit ABN Amro Bank. Joined UOB Buana Accounting and FinanceDivision from 2001 until June 2007.
Indonesian citizen. Born in 1952. Graduated from Indonesia University with a Bachelorof Economics in Accounting. Participated in various overseas seminars and job trainingin banking and finance. Started her career at PT Lippo Indah, Jakarta as an InternalAuditor in 1980 and as an Accountant in PT National Union Steel, Jakarta the same year.
Joined UOB Buana as Head of Administration Division from 1981 to 1995. Head ofInternal Audit Working Unit from 1995 to 1996. Head of Accounting and Finance Divisionfrom 1996 to 2004.
Profile of Mr. Rusdy Daryono can be found on page 17
4 6
PROFILE OF REMUNERATION & NOMINATION COMMITTEE MEMBERS
P T B a n k U O B B u a n a T b k .
Marulam Sitohang, Member
Citizen of Indonesia. Born in 1962. Graduated from Gajah Mada University, YogyakartaFaculty of Psychology and received his Masters degree from Indonesia University PostGraduate Program with a Major in American Studies. Participated in various seminarsand work training in banking and finance both in Indonesia and abroad.
Started his career at PT Sepatu Batu Bata in 1986 as Recruitment & Training Manager.Then in 1990 as Management Development Manager at PT Bank Niaga. He was HumanResource Manager at Indofood from 1992 until 1996.
In 1996, he joined Rothmans as Human Resource Director. In 1997, he became ManagingPartner at Ortano Consulting. He was Human Resource Director at Glaxosmithklinefrom 1999 until 2007. Joined UOB Buana in early May 2007 as Division Head of HumanResource Department.
Rusdy Daryono, Chairman
Lee Chin Yong Francis , Member
Profile of Mr. Lee Chin Yong Francis can be found on page 16
Profile of Mr. Rusdy Daryono can be found on page 17
4 7
PROFILE OF CORPORATE SECRETARY
P T B a n k U O B B u a n a T b k .
* Effective since January 2008
Susan Kwanto*
Indonesian citizen. Born in 1970. Graduated from Sriwijaya University, Palembangwith a Bachelor of Economics degree in 1992. Participated in numerous banking,finance, leadership and management training programs and seminars both in Indonesiaand abroad. Started her career in UOB Buana in 1992 as Export Staff and held variousother senior positions from 1995 until 2004. Appointed as Corporate Planning DivisionHead in September 2005.
4 8
RISK MANAGEMENT
P T B a n k U O B B u a n a T b k .
Risk Monitoring and Management
One of the key agenda of UOB Buana’s transformation into a leading consumer and retail commercial bank
in Indonesia is the development of a risk management framework and mechanism that will be responsive
to the demands and rigors of the Bank’s business growth. With technical support and active involvement of
the UOB Group, UOB Buana continues to develop a more integrated, robust and holistic risk management
system and infrastructure that meet international best practice standards adhered to by the UOB Group.
This includes the efforts to comply with Basel II requirements in line with the timetable for implementation
that has been set by Bank Indonesia.
The various risk management activities within the scope of UOB Buana’s operations take place in an integrated
framework that comprises an adequate internal control system, effective communications and information
management, standardized systems and procedures for various operations, and adherence to proven risk
management practices. All these steps make it possible for UOB Buana to monitor and manage the wide
variety of risks in a more integrated and effective manner. The categories of risks constantly monitored by
UOB Buana are credit, market and operational risks that are in line with the Basel II risk framework, as well
as more specific risks related to operational activities that include liquidity, legal, reputational, compliance
and strategic risks as stipulated by Bank Indonesia.
Credit Risk
Credit risk arises when debtors cannot meet their financial obligations to the Bank. These obligations are
related to the Bank’s credit, trade financing and treasury activities. In managing credit risk, UOB Buana has
implemented several risk prevention and management policies. They include setting safety limits on the
disbursement of these credits based on the prospect of a debtor’s business, its market segmentation as well
as the viability of the industry to which the business belongs. All credit policies as well as credit risk mitigation
steps have been compiled into a set of written credit policies that are regularly evaluated, adjusted and
improved in accordance with market dynamics. The evaluation and formulation of the credit policy fall under
the responsibility of the Credit Policy Committee which reports directly to the Board of Commissioners.
4 9 P T B a n k U O B B u a n a T b k .
Market Risk
Market risk arises as a result of fluctuations or volatilities in the money or stock market that affect movements
in interest rates, foreign currency exchange rates and securities valuation. These movements may have an
adverse effect on the value of the Bank’s marketable securities portfolio or net open position from time to
time. In managing market risk, UOB Buana applies widely-used risk measurement regimens such as routine
monitoring of Value-at-Risk (VAR) and stress testing of various market risk tolerance thresholds. In addition,
UOB Buana has set various limits on its treasury activities in order to prevent the possibility of excessive
exposure to any single security or market transaction that carries potentially high risks. The monitoring of
market risk and the formulation of appropriate mitigation policies are essentially the responsibilities of the
Assets and Liabilities Committee, which is also responsible for monitoring the sound management of the
Bank’s assets and liabilities.
Operational Risk
Operational risk is the result of inadequate or dysfunctional internal processes, faulty work or negligent
personnel, system failure, fraud and any other factor beyond the control of the Bank. UOB Buana continuously
exerts efforts to anticipate and control the various risk factors that can impact negatively on the Bank’s
operations. This is accomplished, among other things, by ensuring that employees are qualified to do their
respective jobs, and that all work activities are carried out under the correct systems and procedures that have
been set in the official work guidelines and manuals. Operational risk analyses are carried out in order to
prevent repetitive failures or errors, and to mitigate their negative impact. To ensure the continuity of
basic banking services in times of emergency, UOB Buana has improved its Business Continuity Plan (BCP).
In the event of an earthquake, a flood or another form of emergency, UOB Buana’s BCP will automatically
kick in to ensure continuity of service. Included in this BCP is an improved Disaster Recovery Center to ensure
uninterrupted data management and preservation of the information technology system in any emergency
situation.
5 0P T B a n k U O B B u a n a T b k .
Liquidity Risk
Liquidity risk occurs when the Bank cannot meet its financial obligation on the maturity date or when payment
is due. Liquidity risk management is carried out holistically, which among other things comprises gapping
analyses between funding and lending, capital adequacy analysis and defining optimum asset liquidity
level, including capital that is invested by the Bank in marketable securities that can be bought or sold at
any time.
Legal Risk
Legal risk is closely related to the possibility of a lawsuit against the Bank, as a result of a weak or inadequate
legal framework, the lack of corroborating proof of transactions, and narrow stipulation of obligations in the
clauses of contracts on credit and other financial transactions. As a result, UOB Buana continuously strives
to ensure that all its activities and working relations with related parties are based on mutual agreements
and terms of conditions that are set to protect the Bank from any future legal suits that may arise thereof.
Reputational Risk
Reputational risk arises as a result of one-sided news reporting or negative public opinion that can reduce
the number of customers or decrease the Bank’s income. In managing reputational risk, UOB Buana strives
to be open and transparent in all its dealings through various public relations programs and public exposures
that fall under the responsibility of the Corporate Secretary.
Compliance Risk
Compliance risk is related to the Bank’s inability to comply with regulations, such as those related to
capital adequacy ratio, non-performing loan ratio and net open position. Failure to comply with these
regulations can bring about the obligation to pay fines, reprimand from the relevant authorities, or reputational
loss. In managing compliance risk, UOB Buana closely scrutinizes all business activities and ensures that these
activities fully adhere to and comply with prevailing external rules and regulations as well as internal policies
and procedures.
5 1 P T B a n k U O B B u a n a T b k .
Strategic Risk
Strategic risk is related to potential losses that may be caused by faulty business judgments and decisions,
bad business strategies or the Bank’s inability to seize new opportunities or adapt to external environmental
changes. In managing strategic risk, UOB Buana gathers important information on business developments
and monitors market movements, in addition to adhering to prudent principles when considering all factors
that go into the decision-making process in the context of risk management and mitigation.
In 2007, in accordance with Bank Indonesia’s regulation, UOB Buana made a full assessment of its risk profile,
taking into account all the eight risk factors mentioned above. On the basis of this risk profile, the Bank
developed an appropriate risk management strategy and took steps to improve its risk management competency.
Most of these steps were initiated in 2006 and enhanced continuously in 2007, especially in the areas of risk
management, human resources and information technology.
Thus far, UOB Buana’s efforts to improve its risk management and internal control frameworks and
implementation have made progress during 2007. In terms of human resources, UOB Buana continues to
develop and employ training programs that are designed to improve employees’ technical competencies in
various risk management procedures, and instill risk awareness at all levels of the Bank.
5 2
MANAGEMENT’S ANALYSIS AND DISCUSSION
Main Profit and Loss Components
Interest income including fees and commissions on loansInterest expenses including Government bank guarantee premium expensesNet Interest IncomeOther Operating IncomeRecovery (provision) for posible losses on assets and Estimated losses on Commitment and contingenciesOther Operating ExpensesOperating IncomeNon-operating Income (expenses) - netNet Income before TaxIncome Tax
Net Income
December 31(in billions of Rupiah)
Increase/ (Decrease)2007Rp %
2006
(15.89)
(32.56)(1.54)15.10
(155.42)14.681.75
(120.28)2.923.43
2.70
(346.95)
328.83(18.12)18.90
103.48(93.91)10.356.82
17.17(6.11)
11.06
1,836.77
(681.07)1,155.70
144.04
36.90(733.41)603.23
1.15604.38
(184.08)
420.30
2,183.72
(1,009.90)1,173.82
125.14
(66.58)(639.50)592.88(5.67)
587.21(177.97)
409.24
P T B a n k U O B B u a n a T b k .
RpRp
The following is a brief analysis of the operations and financial results of PT Bank UOB Buana Tbk. for the
year ended December 31, 2007. Corresponding financial data from 2006 are presented for comparison and
analytical purposes.
RESULTS OF OPERATIONS
Net Income
The Bank earned a net income of Rp 420.30 billion in 2007, an increase of Rp 11.06 billion, or 2.70%,
from Rp 409.24 billion in 2006. The following table shows the main profit and loss components:
Interest Income
Interest income is derived from the Bank’s outstanding loans, marketable securities portfolio, placements and
demand deposit with other banks, and includes fees and commissions earned on loans disbursement. In 2007,
total interest income amounted to Rp 1,836.77 billion, a decrease of Rp 346.95 billion, or 15.89%, from
Rp 2,183.72 billion in 2006.
Interest income from loan assets posted a decline of Rp 188.05 billion, or 11.65%, from Rp 1,614.52 billion
in 2006 to Rp 1,426.47 billion in 2007, despite a 22.29% increase in total loans outstanding as at year-end
from Rp 10,349.81 billion to Rp 12,656.95 billion. This indicated that the competitive bank interest rate
environment in 2007 was behind the decline of the Bank’s interest income from loan assets. In a similar
5 3 P T B a n k U O B B u a n a T b k .
development, interest income from marketable securities decreased by Rp 139.83 billion, or 35.22%,
from Rp 397.05 billion in 2006 to Rp 257.22 billion in 2007. The decrease resulted primarily from the decline
in the prime Bank Indonesia Certificate (SBI) rate and as a result of lower yields from other marketable securities
that prevailed during the year.
Interest Expenses
Interest expenses, including Government bank guarantee premium expenses, amounted to Rp 681.07 billion
in 2007, a decrease of Rp 328.83 billion, or 32.56%, from Rp 1,009.90 billion in 2006. This was mainly due
to the lower average interest rate on deposits that prevailed in 2007 compared to 2006. Interest expense on
third-party deposits comprising of demand deposits, savings and time deposits, accounted for the bulk of
the Bank’s interest expenses, totaling Rp 576.01 billion in 2007, a decrease of Rp 338.05 billion, or 36.98%,
from Rp 914.06 billion in 2006.
Net Interest Income
As a result of the above, net interest income in 2007 amounted to Rp 1,155.70 billion, a decrease of Rp 18.12
billion, or 1.54%, from Rp 1,173.82 billion in 2006. The ratio of net interest income to average earning assets
was 7.07% in 2007, compared to 7.65% in 2006.
Interest Revenue and Expenses
December 31(in billions of Rupiah)
Increase/ (Decrease)20062007
Interest ExpensesDemand depositsSavings AccountsTime depositsDeposits from other banksBank guarantee premium expensesSubordinated bondsOthers
Interest RevenueLoansPlacements with other banksMarketable Securities Bank Indonesia Certificates Other Marketable securitiesDemand Deposits with other banksProvision and Commissions
Rp %Rp %Rp %
Total Interest Revenue
Total Interest Expenses
(188.05)(21.35)
(139.83)(22.32)
(117.51)(6.41)8.69
(11.65)(23.25)(35.22)(10.81)(61.65)(36.32)13.86
(18.24)(74.49)
(245.32)12.60(2.06)(0.41)(0.91)
1,426.4770.49
257.22184.1273.1011.2371.36
77.663.84
14.0010.023.980.613.88
10.2024.6749.715.753.625.780.28
69.45168.01338.5539.1724.6639.341.89
(346.95) (15.89)1,836.77 100.00
(328,83) (32.56)681.07 100.00
1,614.5291.84
397.05206.44190.6117.6362.68
73.934.21
18.189.458.730.812.87
8.6824.0157.812.632.653.940.28
87.69242.50583.8726.5726.7239.752.80
2,183.72 100.00
1,009.90 100.00
(20.80)(30.72)(42.02)47.42(7.71)(1.03)
(32.50)
5 4P T B a n k U O B B u a n a T b k .
Other Operating Income
Total other operating income amounted to Rp 144.04 billion in 2007, an increase of Rp 18.90 billion,
or 15.10% from Rp 125.14 billion in 2006. The increase was primarily a result of a significant rise in volume
of credit card business.
Other Operating Expenses
Other operating expenses comprise of general and administrative expenses, and personnel expenses. In 2007,
other operating expenses amounted to Rp 733.41 billion, an increase of Rp 93.91 billion, or 14.68%,
from Rp 639.50 billion in 2006.
General and administrative (G&A) expenses increased by Rp 32.57 billion, or 12.68%, from Rp 256.94 billion
in 2006 to Rp 289.51 billion in 2007, mainly reflecting increases in G&A expenses related to the Buana-UOB
integration process which continued to proceed at full pace in 2007.
Personnel expenses, which comprised of salaries and employees’ benefits, increased by Rp 61.34 billion, or
16.03 %, from Rp 382.56 billion in 2006 to Rp 443.90 billion in 2007, mainly due to the increase of the
Bank’s personnel headcount from 5,665 to 5,997 people in 2007, as well as salary and benefits adjustment
to compensate for inflation rates and living costs.
75.55
25.67
6.4236.40
144.04
36.90(443.90)(289.51)(733.41)
(552.47)
52.45
17.82
4.4625.27
100.00
60.5339.47
100.00
70.14
24.90
16.1813.92
125.14
(66.58)(382.56)(256.94)(639.50)
(580.94)
56.05
19.90
12.9311.12
100.00
59.8240.18
100.00
5.41
0.77
(9.76)22.4818.90
103.48(61.34)(32.57)(93.91)
(28.47)
7.71
3.09
(60.32)161.4615.10
(155.42)16.0312.6814.68
(4.90)
Other Operating IncomeFees and commissions on non-credit transactionsGain on securities sold and form changes in fair value of trading securitiesGain on foreign exchange transactions - netOther Income - netTotalOther Operating ExpensesProvision for Possible Losses on Assets and Estimated Losses and Commitments and ContingenciesPersonnel expensesGeneral and administrative expensesTotalTotal Other Operating Income and Expenses - Net
Other Operating Income and Expenses
December 31(in billions of Rupiah)
Increase/ (Decrease)20062007Rp %Rp %Rp %
5 5 P T B a n k U O B B u a n a T b k .
Demand Deposits with other banks
Placements with other banks
Marketable Securities:
Bank Indonesia Certificate
Other Marketable securities
Loans Outstanding
Derivative receivable, acceptances
receivable and investment
Earning Assets
December 31(in billions of Rupiah)
Increase/ (Decrease)20062007Rp %
Total
78.55
(545.16)
(467.47)
(442.17)
(25.30)
2,307.14
(4.01)
1.02
5.27
18.22
13.71
4.51
75.35
0.15
170.63
885.39
3,060.76
2,303.40
757.36
12,656.95
24.67
85.31
(38.11)
(13.25)
(16.10)
(3.23)
22.29
(13.98)
0.60
9.27
22.87
17.79
5.07
67.08
0.19
92.08
1,430.55
3,528.23
2,745.57
782.66
10,349.81
28.68
1,369.0516,798.40 15,429.35 8.87100.00 100.00
Rp % Rp %
Provision for (Reversal of) Loss Allowances
The Bank recorded a reversal of provision for possible losses on earning assets and estimated losses on
commitments and contingencies amounting to Rp 36.90 billion in 2007, compared to a loss provisioning
expense of Rp 66.58 billion in 2006. The decrease in possible loan loss provisioning was mainly due to the
improving quality of the Bank’s loan assets portfolio. The Bank was able to post a reversal on its provision
for loss allowances by adhering to more rigorous and stringent credit approval processes that resulted in the
quality improvement of its loan assets in 2007 compared to 2006.
FINANCIAL POSITION
The total assets of the Bank increased by Rp 1,403.97 billion, or 8.33%, from Rp 16,856.12 billion in 2006
to Rp 18,260.09 billion in 2007; whole total liabilities increased by Rp 1,114.65 billion, or 8.20%, from
Rp 13,587.79 billion to Rp 14,702.44 billion over the same period. Total shareholders’ equity increased by
Rp 289.32 billion, or 8.85%, from Rp 3,268.33 billion in 2006 to Rp 3,557.65 billion in 2007.
Earning Assets
Total earning assets of the Bank amounted to Rp 16,798.40 billion at year-end 2007. This constituted an
increase of Rp 1,369.05 billion, or 8.87%, from Rp 15,429.35 billion in 2006. The following table compares
the Bank’s different earning assets in 2007 versus 2006, and their respective growth.
5 6
Agriculture and Agriculture
infrastructure
Mining
Industrial
Electricity, Gas and Water
Construction
Trading, Restaurant and Hotel
Transportation, Communication
& Warehousing
Business Services
Social Services
Others
December 31(in billions of Rupiah)
Growth20062007Rp %Rp %Rp %
Loans Disbursement by Economic Sector
Total
68.35
40.01
2,409.90
1.61
180.17
5,123.60
405.37
1,290.49
74.37
3,063.08
0.54
0.32
19.04
0.01
1.42
40.48
3.20
10.20
0.59
24.20
(1.35)
(3.02)
194.25
0.07
(9.58)
877.37
140.96
287.18
(7.21)
828.47
(1.94)
(7.02)
8.77
4.55
(5.05)
20,66
53.31
28.62
(8.84)
37.07
69.70
43.03
2,215.65
1.54
189.75
4,246.23
264.41
1,003.31
81.58
2,234.61
0.67
0.42
21.41
0.01
1.83
41.03
2.55
9.69
0.79
21.59
12,656.95 100.00 2,307.14 22.2910,349.81 100.00
P T B a n k U O B B u a n a T b k .
Outstanding Loans
Total outstanding loans as at year-end 2007 amounted to Rp 12,656.95 billion, up from Rp 10,349.81 billion
a year earlier. A loosening of the credit market as a result of lower interest rates in 2007 versus 2006 provided
the backdrop for the considerable growth of total outstanding loans in 2007. However, the Bank continued
to lend with prudence while also maintaining the quality of its loan assets. Loan disbursement to the three
largest sectors amounted to Rp 8,823.99 billion, accounting for 69.72% of the total loans portfolio as at
year-end 2007. This accounted for the Trading, Restaurant & Hotel, Industrial and Business Services sectors.
However, the Bank managed to improve the distribution of loans among the various sectors, in which no
particular sector commands more than 50% share of the total loans portfolio. The following table shows
the distribution breakdown of loans by industry sectors.
A large segment of the Bank’s customers are commercial borrowers who have a great need for overdraft
facilities to finance their day-to-day business transactions. As a result, the Bank maintained a disproportionately
large portion of demand deposit overdraft facilities that amounted to Rp 4,959.23 billion, accounting
for 39.18% of the Bank’s total outstanding loans as at year-end 2007. The following table shows
the breakdown of the distribution of different loan types.
5 7
Current Account Overdrafts
Promissory Loans
Import Loans
Fixed Loans
Installment Loans
Housing Loans
Investment Loans
Motor Vehicle Loans
Export Loans
Multi-purpose Loans
Employee Loans
Syndicated Loans
Micro Business Loans
Credit Card Loans
Receivable Financing
Loans Disbursement by Loan type
December 31(in billions of Rupiah)
Growth20062007Rp %Rp %Rp %
Total
4,959.23
1,539.10
57.60
208.50
958.16
2,794.70
1,553.13
69.06
9.03
25.42
5.16
305.67
1.12
168.74
2.33
39.18
12.16
0.46
1.65
7.57
22.08
12.27
0.55
0.07
0.20
0.04
2.42
0.01
1.33
0.02
380.05
528.17
23.31
(123.41)
111.86
811.95
249.10
(96.66)
4.25
5.00
0.67
305.07
(0.36)
107.39
0.75
8.30
52.25
67.98
(37.18)
13.22
40.95
19.10
(58.33)
88.91
24.49
14.92
50,845.00
(24.32)
175.04
47.47
2,307.1412,656.95
44.24
9.77
0.33
3.21
8.18
19.16
12.60
1.60
0.05
0,20
0.04
0.01
0.01
0.59
0.02
4,579.18
1,010.93
34.29
331.91
846.30
1,982.75
1,304.03
165.72
4.78
20.42
4.49
0.60
1.48
61.35
1.58
10,349.81 22.29100.00 100.00
P T B a n k U O B B u a n a T b k .
Meanwhile, working capital loans amounted to Rp 8,040.74 billion, accounting for 63.53% of total outstanding
loans as at year-end 2007. The amount of consumer loans continued to increase in size, reaching Rp 3,063.08
billion, accounting for 24.20% of total outstanding loans, in line with the Bank’s increasing focus on consumer
banking. The following table shows the breakdown of loans by different loan categories.
Loans Disbursement by Usage
December 31(in billions of Rupiah)
Growth20062007Rp %Rp %Rp %
Working CapitalInvestmentConsumer
Total
8,040.741,553.133,063.08
1,229.68249.10828.36
18.0519.1037.07
63.5312.2724.20
2,307.14 22.2912,656.95 100.00 10,349.81 100.00
6,811.051,304.032,234.73
65.8112.6021.59
5 8P T B a n k U O B B u a n a T b k .
Third-Party Funding
Total third-party funds as at year-end 2007 amounted to Rp 13,290.88 billion, an increase of Rp 825.46
billion, or 6.62%, from Rp 12,465.42 billion in 2006. The increase was attributed to the more aggressive and
successful marketing of the Bank’s liability products in connection with the accelerated development of its
consumer banking business. In addition to the increase in third party deposits, the Bank also benefited from
the continuing improvement of its CASA (current account savings account) ratio to total deposits, in which
the portion of time deposits declined by 4.36% year-on-year, while those of savings and demand deposits
increased by 2.70% and 1.66%, respectively. The following table breaks down the composition of the Bank’s
third party funds in 2007 and 2006.
Demand Deposit
Savings account
Time deposit
Third-Party Funds Composition and Number of Account
December 31(in billions of Rupiah) No.of Account
2007Rp % No.of Account
2006Rp %
Total
32,078
151,593
32,436
24.99
33.10
41.91
28,253
163,472
27,391
26.65
35.80
37.55
3,541.63
4,758.67
4,990.58
3,114.87
4,126.03
5,224.52
219,116100.0013,290.88 216,107100.0012,465.42
FINANCIAL LIQUIDITY AND CAPITAL RESOURCES
The Bank maintains adequate financial liquidity and capital resources by complying with
statutory financial ratios and capital adequacy requirements as set forth by Bank Indonesia. As a
majority-owned subsidiary of UOB International Investment Private Limited (UOBII) which is 100% owned
by United Overseas Bank Limited (UOB), the Bank must also consider the requirements stipulated by the
Monetary Authority of Singapore. The following discussions describe the Bank’s financial liquidity and capital
resources in 2007 compared to 2006.
Capital Adequacy
In 2007, the Bank posted an increase of 8.85% in the amount of total stockholders’ equity to Rp 3,557.65
billion. The increase resulted from the Bank’s retained earnings account that rose by Rp 297.53 billion
from 2006’s net income. The following table sets forth the Bank’s risk-adjusted capital adequacy ratio as at
year-end 2007 and 2006.
5 9
Subtotal
Total Capital (Tier I dan Tier II)
Calculation and Breakdown of CAR
Tier I Capital
Paid-up capital
Additional paid-up capital net
General reserves
Previous years net income
Current year net income
Long-term investments
Total Capital
Total Risk Weighted Assets
CAR
Percentage of Tier-I capital
CAR (BI requirement)
Tier II Capital
Revaluation increment on fixed assets
Allowance for possible losses on earning assets
Subordinated bonds
December 31(in billions of Rupiah)
Growth2006RpRp
2007Rp
Subtotal
3,224.67
(0.03)
3,752.82
13,431.57
27.94%
24.01%
8.00%
1,663.34
812.60
30.00
225.77
201.28
103.28
137.53
297.00
(0.03)
3,470.77
11,258.85
30.83%
26.05%
8.00%
1,663.34
812.60
32.50
503.06
213.18
528.18
2,932.99 291.68
(0.00)
(0.00)
2.50
277.29
11.90
103.28
127.90
297.00
0.00
(9.63)
0.00
537.81 (9.63)
3,752.85 3,470.80 282.05
0.00
282.05
2,172.72
(2.89%)
(2.04%)
P T B a n k U O B B u a n a T b k .
Quality of Earning Assets
As at year-end 2007, the balance of allowance for possible losses on total loan assets amounted to Rp 201.47
billion, accounting for 1.59% of the Bank’s total outstanding loan assets. The corresponding figures in 2006
were Rp 241.37 billion and 2.33%, respectively.
11,875.50
359.00
66.51
29.66
326.28
12,656.95
182.20
64.13
(5.34)
1.70
(1.32)
241.37
241.37
(34.85)
(6.78)
1.09
0.64
201.47
6 0
Loan Quality Classification
Current
Special Mention
Substandard
Doubtful
Loss
Total Non Performing Loans
NPL Ratio
422.45
3.34%
93.83
2.84
0.53
0.23
2.58
9,542.49
353.00
146.40
57.49
250.43
92.20
3.41
1.41
0.56
2.42
454.32
4.39%
December 31(in billions of Rupiah)
2007Rp %
2006Rp %
Total 10,349.81 100.00100.00
Beginning balance
Provision during the year
Loans written off
Recovery of loans previously written off
Exchange rate differences
Balance at end of year
Allowance for Possible Losses on Loans
December 31(in billions of Rupiah)
2007 2006Rp Rp
P T B a n k U O B B u a n a T b k .
Total non-performing loans (substandard, doubtful and loss categories) amounted to Rp 422.45 billion as at
year-end 2007, accounting for 3.34% of the Bank’s total loan outstanding, compared to non-performing
loan (NPL) ratio of 4.39% in 2006. In both years, the Bank’s NPL ratios were well below the maximum limit
stipulated by Bank Indonesia for non-performing loans (net of loss provisioning) of 5% of total loans.
6 1 P T B a n k U O B B u a n a T b k .
Legal Lending Limit
In disbursing loans to the retail sector and medium scale businesses, the Bank has always complied with
stipulated legal lending limits.
Net Open Position
The Bank’s Net Open Position (NOP) as at year-end 2007 was Rp 22.46 billion or 0.60% of its equity in nominal
amount while its corresponding position at year-end 2006 was at 0.60% of equity. In 2007 and 2006
the Bank’s NOP were in compliance with Bank Indonesia’s regulation.
Liquidity
As at year-end 2007, the Bank had liquidity reserves of Rp 3,662.87 billion, comprising Rp 219.14 billion in
cash and cash equivalents. Rp 1,063.33 billion in demand deposits with Bank Indonesia and with other banks,
Rp 77.00 billion in placement with Bank Indonesia and Rp 2,303.40 billion in Bank Indonesia Certificate.
These liquid reserves represented 27.56% of the Bank’s third-party funds at year-end 2007. The amount of
demand deposits with Bank Indonesia, amounting to Rp 892.70 billion was adequate to meet Bank Indonesia’s
regulation regarding the minimum demand deposit requirement.
6 2P T B a n k U O B B u a n a T b k .
Board of Commissioners
Board of Directors
Lee Chin Yong FrancisVice President Commissioner
Armand B. AriefPresident Director
Wee Ee CheongCommissioner
Karman TandanuCommissioner
Rusdy DaryonoIndependent Commissioner
Wang Lian KheeVice President Director
Aris Janasutanta SutirtoDirector
Pardi KendyDirector
Safrullah Hadi SalehDirector
Ishak SumarnoDirector
Goh Seng HuatDirector
Soehadie TansolCompliance Director
Hsu FrancisDirector
ACCOUNTABIL ITY STATEMENT OF COMMISSIONERS AND DIRECTORS
Board of Commissioners and Board of Directors of UOB Buana hereby take full accountability for the correctness
of this Annual Report and its Financial Statements and other related information by signing below :
Wee Cho YawPresident Commissioner
Eddy MuljantoDirector
Financial Statements
With Independent Auditors’ Report
Years Ended December 31, 2007 and 2006
PT Bank UOB Buana Tbk.
6 5 P T B a n k U O B B u a n a T b k .
1 4 3
* Subject to Final Approval by the Central Bank** Effective since January 2008
Retail Credit ApprovalPersonal Financial Services Credit ApprovalTrade Remittances & SettlementSystem & PolicyCentralized Credit OperationsCredit Card OperationsBranchesService Quality AssuranceChannel SupportSales ChannelsDeposit, Investment & InsuranceUnsecured ProductsMortgage & Secured LoanPrivilege BankingComplianceRisk ManagementHuman ResourcesLarge Commercial BusinessSmall and Medium Enterprise BusinessGlobal Market & Investment BusinessGlobal Market & Investment SupportAccounting & FinanceCorporate Secretary & Communications/Investor RelationsCorporate PlanningProperty & General ServicesInformation TechnologyLegalInternal Audit
Regional Office Head
Jakarta Regional OfficeWest Java Regional OfficeEast Java Regional OfficeCentral Java Regional OfficeSumatera Regional OfficeKalimantan Regional Office
SENIOR OFFICERS
: Yongky Irawan: Doddy Permadi Syarief: Yanto Ramli: Melani Misniwati: Januar Tedjo Kusumo: Basuki Tjahjono: Welhelmus Indra Widjaja: Arif Yulianto: Lukman Sulistya: Agus Setiawan Sutedjo: Jacking Edyanto Wijaya: Iwan Notowidigdo: Heintje Mogi: Lee Bon Teck (Freddy)*: Dewi Arimbi Kurniawati: Wahyu Suryadi: Marulam Sitohang: Lim Marjono: Chew Tjiong Kie: Bambang Eko Karjono: Alwil Lim: Karnadi Widodo: Susan Kwanto**: Susan Kwanto: Theo Kharisma: Adrianto Liauw: Maruba Sihaloho: Janti (Deputy Head)
: Ajeep Rasidi Bin Othman
: Antony: Didi Tjahjono Tirtokusumo: Iman Setijo Budi Utomo: Bambang Suradi: Ismanjah Kurniawan (Temporary Officer): Amir Abidin
Group Head
Credit Approval Group
Division Head
P T B a n k U O B B u a n a T b k .
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1 4 5
PRODUCT AND SERVICES
P T B a n k U O B B u a n a T b k .
1. Lending Products
• KPR Pondok Buana
• KPR Buana Plus
• KKB Oto Buana
• Multi Purpose Loan
• Overdraft Facility
• Promissory Notes
• Fixed Loan
• Import & Export Financing
2. Funding Products
• Time Deposits (Rupiah & Foreign Currency)
• Productive Savings
• Prioritas Savings
• Buana Plus Savings
• Current Account (Rupiah & Foreign Currency)
3. Services
• Letter of Credit
• Tax Payment
• Bank Guarantee
• Safe Deposit Box
• Payment Draft & Collection
• Bank Draft & Travelers’ Cheque
• Inward & Outward Transfer
• On-Line Bill Payment
• Mobile Banking
• ATM
• UOB Credit Card
• Debit Card
• Call Center
4. Investment Product
• Distribution Agent for Mutual Funds
• Distribution Agent for Discretionary Funds
5. Insurance Product
• Distribution Agent for Single &
Regular Premium Life Insurance
1 4 6
BRANCH NETWORK
Jembatan LimaJl. K.H. Mas Mansyur No. 165 ARt. 003 Rw. 02 Kel. Jembatan Lima,Kec. Tambora, Jakarta Barat 11250Tel. : (021) 6340565, 6335251,63859132-34Fax. : (021) 6291344
WAHID HASYIM BRANCHJl. K.H. Wahid Hasyim No. 89,Jakarta 10350Tel. : (021) 2303610 (Hunting)Fax. : (021) 2303611
Sub-Branches:Pondok IndahProyek Perumahan Pondok IndahBlok IS/E-IA dan IBJl. T.B. Simatupang, Jakarta SelatanTel. : (021) 75906165Fax. : (021) 75900185
Tanah AbangPusat Perdagangan Tanah AbangBukit Blok F No. 6-8Jl. K.H. Fahruddin No. 36, JakartaTel. : (021) 3803320, 3846171Fax. : (021) 373406
FatmawatiJl. Fatmawati Raya No. 1Rt. 001 Rw. 04, Jakarta 12150Tel. : (021) 7504770Fax. : (021) 7661333
SenenPusat Perdagangan SenenLantai 4 Blok I No. 11-12, Jakarta PusatTel. : (021) 4210826, 4211072,4252083, 4268271Fax. : (021) 4210461
BungurRuko Central BungurJl. Bungur Besar 42B,Gunung Sahari Selatan,Jakarta Pusat 10610Tel. : (021) 4250813, 4248841Fax. : (021) 4248844
DepokJl. Kartini No. 88 C-D, DepokTel. : (021) 7765236, 77202916-18Fax. : (021) 7765237
Pasar MingguJl. Raya Ragunan No. 11Pasar Minggu, Jakarta SelatanTel. : (021) 7804680, 78831562,7890439Fax. : (021) 7890438
Jembatan DuaJl. Jembatan Dua No. 139 A,Jakarta UtaraTel. : (021) 6631760-62Fax. : (021) 6610615
Muara KarangJl. Muara Karang No. 1RT. 019 RW. 02 (Kav. Blok Y3 BaratNo. 10), Jakarta UtaraTel. : (021) 6625967-69, 6601048Fax. : (021) 6606171
HARMONI BRANCHJl. Gajah Mada No. 1A, Jakarta 10130Tel. : (021) 63865927, 6330585Fax. : (021) 6324467, 6322373
Sub-Branches:PetojoJl. A.M Sangaji No. 25 E, Jakarta PusatTel. : (021) 6324562-63Fax. : (021) 6324562
Roxy MasJl. K.H. Hasyim Ashari Blok D4 No. 18Roxy Mas, JakartaTel. : (021) 63858204-07Fax. : (021) 63858207
Sawah BesarJl. Sukarjo Wiryopranoto No. 26,Jakarta PusatTel. : (021) 3853677, 2313678,2313479, 3453336, 3453337Fax. : (021) 3860602
Pasar BaruPusat Perbelanjaan Metro Pasar BaruJl. Samanhudi Lantai DasarNo. 112A-115 Jakarta PusatTel. : (021) 3500523, 3850468Fax. : (021) 3455719
K.H. M. MansyurJl. K.H. M. Mansyur No. 202 B,Jakarta BaratTel. : (021) 6332755, 6332756Fax. : (021) 6332759
Mangga BesarJl. Mangga Besar No. 68–68AJakarta Barat 11150Tel. : (021) 6594677, 6292150, 6292349Fax. : (021) 6293113
Pangeran JayakartaJl. Pangeran Jayakarta No. 126-129Blok A / 5, Jakarta Pusat 10730Tel. : (021) 62201905-907, 6016574Fax. : (021) 62201904
HEAD OFFICEJl. Gajah Mada No. 1A,Jakarta 10130Tel. (021) 63865927, 6330585 (Hunting)Fax. (021) 6324467, 6322373Website : www.uobbuana.com
ASEMKA BRANCHJl. Asemka No. 32-36,Jakarta 11110Tel. : (021) 6922901, 6922045,2601051, 2601055Fax. : (021) 2601033, 6924105,2601013, 6925946
Sub-Branches:Glodok PlazaKomp. Glodok Plaza Blok F No. 1-2Jl. Pinangsia Raya, Jakarta BaratTel. : (021) 6595026, 6596745,6280943-44Fax. : (021) 6280944
PluitJl. Pluit Kencana Raya No. 76,Jakarta UtaraTel. : (021) 6611770–71Fax. : (021) 6691163
Petak BaruJl. Petak Baru No. 25-26,Jakarta Barat 11110Tel. : (021) 6922115, 6922432, 6912224,6924069, 6901756-57, 6917410-11Fax. : (021) 6928086
Mangga DuaPusat Grosir Pasar Pagi Mangga DuaLt. III Blok BCNo. 011, 012, 012A & 014Jl. Mangga Dua Raya, Jakarta UtaraTel. : (021) 6255661, 2601031, 6127340Fax. : (021) 6127341
Soekarno-Hatta AirportTerminal D Arrival HallRuang Usaha No. D9 P14 & 15Tel. : (021) 5501182-83, 5506814Fax. : (021) 5501181
Terminal D Departure HallRuang Usaha No. D9 D60Tel. : (021) 5501184
Mangga Dua PlazaMangga Dua Plaza Blok F No. 5Jl. Mangga Dua Raya, Jakarta PusatTel. : (021) 6120086, 6120912, 6129128,6129129Fax. : (021) 6129130
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Panglima PolimJl. Panglima Polim Raya No. 18 A-CKebayoran Baru, Jakarta Selatan 12130Tel. : (021) 7251603, 7202668,7251655 Fax. : (021) 7222187
Arteri Pondok IndahJl. Sultan Iskandar Muda(Arteri Pondok Indah) No. 18 FRT. 001 / RW. 002,Kel. Kebayoran Lama SelatanKec. Kebayoran Lama,Jakarta SelatanTel. : (021) 72801071Fax. : (021) 72801078
Plaza AtriumJl. Senen Raya No. 135Lantai V Blok BC 63-64Jakarta Pusat 10410Tel. : (021) 3862972, 3862792Fax. : (021) 3512510
Metro Tanah AbangPusat Grosir Metro Tanah AbangLt. 6 Unit No. 8Jl. K.H. Wahid Hasyim No. 187-189Kel. Kebon Kacang, Kec. Tanah Abang,Jakarta PusatTel. : (021) 30036023-25Fax. : (021) 30036026
Permata HijauGrand ITC Permata Hijau EmeraldNo, 10 Jl. Letjend Soepeno(Arteri Permata Hijau) Kel. GrogolUtara, Kec. Kebayoran Lama,Jakarta Selatan 12210Tel. : (021) 53663111Fax. : (021) 53663222
KELAPA GADING BRANCHJl. Raya Barat BoulevardBlok LC 7 No. 1-2 Kelapa GadingPermai, Jakarta Utara 14240Tel. : (021) 4529171 (Hunting)Fax. : (021) 4529179, 45844045,45844728
Sub-Branches:BekasiJl. Ir. H. Juanda No. 98 GBekasi TimurTel. : (021) 8802926, 8809675,8812179, 8817127Fax. : (021) 88348645
Kelapa Gading BoulevardJl. Boulevard Raya Blok FW I No. 18Kelapa Gading Boulevard,Jakarta UtaraTel. : (021) 4531069-70Fax. : (021) 45841059
Cempaka MasRuko Mega Grosir Cempaka MasBlok D1 No. 3 Jl. Letjend. Suprapto,Kel. Sumur Batu, Kec. Kemayoran,Jakarta PusatTel. : (021) 42906693, 42906694,42889441Fax. : (021) 42889440
GREEN GARDEN BRANCHKomplek Perumahan Green GardenBlok A7 No. 47-50 Kel. Kedoya Utara,Kec. Kebon Jeruk, Jakarta BaratTel. : (021) 5819004-06, 5802814-15Fax. : (061) 5802776
Sub-Branches:TangerangJl. Ki Asnawi No. 64 C-D,Tangerang 15111Tel. : (021) 5523081-83-84,55799082-83Fax. : (021) 5523082
CimoneJl. Merdeka No. 320Kel. Cimone Jaya, Kec. Karawaci,TangerangTel. : (021) 5522004Fax. : (061) 5525017
KedoyaKompleks PerumahanTaman Cosmos Megah PermaiBlok I No. 1-2 Kedoya, Jakarta BaratTel. : (021) 5652332, 5640948-49Fax. : (021) 5652338
CengkarengTaman Palem Lestari Blok D 10 No. 1Cengkareng Barat, Jakarta Barat 11730Tel. : (021) 55957447, 55957448,55957449Fax. : (021) 55957446
Duta MasKompleks Perumahan Taman Duta MasBlok D8 No. 1 Grogol Petamburan,Jakarta BaratTel. : (021) 5649621, 5648262,5649550, 56942340Fax. : (021) 5649464
Teluk GongKomplek Duta Harapan IndahBlok G No. 10 Kapuk Muara,Jakarta UtaraTel. : (021) 6617577–78, 6622957Fax. : (021) 6612279
RawamangunJl. Pegambiran No. 33 Rawamangun,Jakarta Timur 13220Tel. : (021) 4703107, 4707069,4722162Fax. : (021) 4753326
Tanjung PriokJl. Yos Sudarso No. 69-70,Kebon Bawang, Tanjung Priok,Jakarta UtaraTel. : (021) 4351459-61, 4366571-72Fax. : (021) 4366562
Sunter AgungJl. Danau Sunter Agung UtaraBlok D 1 No. 6 B Sunter Agung,JakartaTel. : (021) 6451120 - 21,65833281 - 82Fax. : (021) 6453821
Pondok GedePondok Gede Plaza Ruko Blok D/12Pondok Gede, BekasiTel. : (021) 84993550-52Fax. : (021) 84993552
Kramat JatiJl. Raya Bogor No.1, Unit RA 2,RT. 001 RW. 01 Kel. Kramat Jati,Kec. Kramat Jati, Jakarta Timur.Tel. : (021) 8011644, 8092417,80878641Fax. : (021) 8013973
JatinegaraJl. Pintu Pasar Utara No. 10-12Kel. Balimester, Kec. Jatinegara,Jakarta Timur 13310Tel. : (021) 8191918, 8193110,8197726, 2800178Fax. : (021) 8508919
Bekasi SelatanJl. Achmad Yani Kav. A4 No.7Ruko Kalimalang Commercial CentreDesa Kayuringin, BekasiTel. : (021) 8853521, 88965890-93Fax. : (021) 88965588
CikarangKomplek RukoCikarang Commercial CenterBlok B1 No. 23Jl. Raya Cikarang CibarusahKM. 40 No. 1 Kel. Pasar Sari,Kec. Cikarang Selatan,Bekasi 17550Tel. : (021) 89835725, 89835726,89835727Fax. : (021) 89835724
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BSD GoldenRuko BSD Golden BoulevardBlok C No. 6Jl. Pahlawan Seribu, Kel. BuaranLengkong Karya, Kec. Serpong,Tangerang, BantenTel. : (021) 53160680, 53160681,53153168, 53153169Fax. : (021) 53153087
Tanjung DurenJl. Tanjung Duren Raya Blok N No. 352Rt. 007 Rw. 03 Kel. Tanjung DurenUtara, Kec. Grogol, Jakarta BaratTel. : (021) 5642027, 5673950,56969082Fax. : (021) 5685079
PesanggrahanJl. Pesanggrahan No. 23Rt. 001 Rw. 003 Kel. Meruya Utara,Kec. Kembangan, Jakarta BaratTel. : (021) 58903811-16, 58902645Fax. : (021) 58903817
Citra Garden 2Komplek Rukan Citra NiagaBlok A No. 3 Jl. Utan Jati(Depan Perumahan Citra Garden 2)Kel. Pegadungan, Kec. Kalideres,Jakarta BaratTel. : (021) 54377025-31Fax. : (021) 54374021
MEDAN BRANCHJl. Palang Merah No. 30 MedanTel. : (061) 4156574 (6 Lines)Fax. : (061) 4148556, 4154793,4560116
Sub-Branches:Tomang ElokJl. Jend. Gatot Subroto KompleksTomang Elok Blok A No. 55Sei Sikambing, MedanTel. : (061) 8455405, 8455785,8455635Fax. : (061) 8455656
Central PasarJl. Letjen Haryono MTCentral Pasar Medan Lantai 1Blok I No. 1-2-17-18, MedanTel. : (061) 4531929, 4531611Fax. : (061) 4531737
AsiaJl. Asia No. 132/172 Kel. Sei Rengas IKec. Medan Kota, Medan 20214Tel. : (061) 7368623, 7368653Fax. : (061) 7368932
Pulo BrayanJl. K.L. Yos Sudarso No. 258/16APulo Brayan, MedanTel. : (061) 6611688, 6611911Fax. : (061) 6636922
PetisahJl. Nibung Utama No. 10Kel. Petisah Tengah,Kec. Medan Petisah, Medan 20112Tel. : (061) 4554322, 4143383Fax. : (061) 4530251
KrakatauJl. Gunung Krakatau No. 111CKel. Glugur Darat I,Kec. Medan Timur, MedanTel. : (061) 6620991, 6623079,6632211Fax. : (061) 6643483
Medan Business Centre (MBC)Komplek Medan Business Centre(MBC)Jl. Letjend. S. Parman Blok A No. 16Kel. Petisah Tengah,Kec Medan Petisah Medan 20112Tel. : (061) 4148167, 4148724,4148743Fax. : (061) 4148295
SURABAYA BRANCHJl. Panglima Sudirman No. 53,SurabayaTel. : (031) 5471772, 5481888(Hunting)Fax. : (031) 5345026, 5345136,5345146
Sub-Branches:CoklatJl. Coklat No. 12–14, SurabayaTel. : (031) 3526785, 3530967Fax. : (031) 3523332
KertopatenJl. Kertopaten 30Kertopaten, SurabayaTel. : (031) 3760601-02Fax. : (031) 3762855
SidoarjoJl. Jend. Achmad Yani 40 JSidoarjo, SurabayaTel. : (031) 8941046-47Fax. : (031) 8941836
Mayjend. SungkonoKomp. Darmo Park IBlok III-A No. 7-8Jl. Mayjend. Sungkono, SurabayaTel. : (031) 5672982, 5614431-32 Fax. : (031) 5672982
KedungdoroJl. Kedungdoro 155D, SurabayaTel. : (031) 5321365, 5322451Fax. : (031) 5471442
KertajayaJl. Kertajaya No. 172, SurabayaTel. : (031) 5017300, 5019391Fax. : (031) 5017300
Kapas KerampungJl. Kapas Krampung 55 B, SurabayaTel. : (031) 3727910, 3718281,3769292Fax. : (031) 3715633
RungkutJl. Rungkut Kidul Industri No. 62,SurabayaTel. : (031) 8418271, 8419272Fax. : (031) 8414517
Pasar AtomKompleks Pertokoan Pasar AtumBlok G-18, SurabayaTel. : (031) 3523545, 3558115Fax. : (031) 3530793
Pasar TuriKompleks Pasar Turi Tahap 4Lantai I Blok R-2, SurabayaTel. : (031) 3577212, 3577243Fax. : (031) 3577128
Bratang BinangunRuko PT Rukun Makmur Indah (RMI)Blok G 17,Jl. Bratang Binangun, SurabayaTel. : (031) 5043647, 5043225Fax. : (031) 5046026
GresikJl. R. A. Kartini No. 150, GresikTel. : (031) 3990052-53Fax. : (031) 3990054
KlampisJl. Klampis Jaya No. 27C,Kel. Klampisngasem,Kec. Sukolilo, Surabaya, Jawa TimurTel.: (031) 5927261, 5927672,5927673Fax.: (031) 5927262
BaliwertiJl. Gemblongan No. 65LKel. Aloon-aloon Contong,Kec. Bubutan, Surabaya, Jawa TimurTel.: (031) 5322886, 5327030Fax.: (031) 5353720
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BUKIT DARMO BRANCHJl. Raya Bukit Darmo Golf Blok RNo. 28-30 Kel. Pradah Kalikendal,Kec. Dukuh Pakis, Surabaya,Jawa TimurTel.: (031) 7343949 (Hunting),7326000 (Privilege Banking),5486008 (Call Centre 24 jam)Fax.: (031) 7343910 (Secrektariat)7348259 (Back Office Lt.1)7341943 (Back Office Lt.2)
BANDUNG BRANCHJl. Jend. Sudirman No. 55A, BandungTel. : (022) 4204491 (10 lines)Fax. : (022) 4238906
Sub-Branches:Achmad YaniJl. Jend. Achmad Yani No. 235,BandungTel. : (022) 7204952Fax. : (022) 7205551
KopoJl. Kopo No. 91, BandungTel. : (022) 5230030Fax. : (022) 5204784
KiaracondongJl. Kiaracondong No. 267, BandungTel. : (022) 7301110, 7311930
CimahiJl. Raya No. 545, CimahiTel. : (022) 6649530Fax. : (022) 6657013
SukajadiJl. Sukajadi No. 5, BandungTel. : (022) 2037498, 2039266Fax. : (022) 2039266
BanceuyKomp. Pertokoan Banceuy PermaiBlok B 7 No. 80, BandungTel. : (022) 4237267, 4210851Fax. : (022) 4214267
AndirJl. Jamika No. 22, BandungTel. : (022) 6000992, 6023509Fax. : (022) 6023472
Kopo BihbulJl. Raya Kopo Bihbul No. 69,BandungTel. : (022) 5401131, 5420269Fax. : (022) 5420466
Ujung BerungJl. Raya Ujung Berung No. 26, BandungTel. : (022) 7832512-13Fax. : (022) 7832513
stana PlazaIstana Plaza Blok LG/D2,Jl. Pasirkaliki 121/123(Jalan Pajajaran No.64), BandungTel. : (022) 6006623/853, 6040845Fax. : (022) 6030117
Bandung Electronic Centre (BEC)Bandung Electronic Centre (BEC)Blok UG A-06Jl. Purnawarman No. 13-15, BandungTel. : (022) 4202374-76Fax. : (022) 4202393
GarutJl. Cileduk No. 101-A, Lantai IKel. Regol, Kec. Garut Kota,Kab Garut, Jawa BaratTel. : (0262) 243948, 243949, 243956Fax. : (0262) 243957
PungkurJl. Pungkur No. 139AKel. Balonggede, Kec. Regol,BandungTel. : (022) 4262357-58-60Fax. : (022) 4262361
SEMARANG BRANCHGang Tengah No. 16, SemarangTel. : (024) 3547415Fax. : (024) 3542142, 3542478
Sub-Branches:SiliwangiJl. Jend. Sudirman No. 131,SemarangTel.: (024) 7608791Fax. : (024) 7608723
MajapahitJl. Brigjend. Sudirato 106, SemarangTel. : (024) 6723762Fax. : (024) 6723761
WeleriJl. Terminal Colt No. 4, SemarangTel. : (0294) 41393-94, 41411Fax. : (0294) 41394
AmbarawaJl. Jend. Sudirman No. 57/AI-2-3Komp. Pertokoan Ambarawa Plaza,AmbarawaTel. : (0298) 591289, 592290Fax. : (0298) 591289
SalatigaKomp. Pertokoan Salatiga PlazaBlok A/4Jl. Jend. Sudirman 61, SalatigaTel. : (0298) 322027Fax. : (0298) 326032
LikJl. Industri Raya TimurKaveling No. 1, SemarangTel. : (024) 6590868-70Fax. : (024) 65690867
MataramJl. MT. Haryono Ruko PlazaBlok A No. 8 A, SemarangTel. : (024) 3560033, 3560461Fax. : (024) 3560462
Agus SalimKomp. Ruko THD Blok B-21Jl. K.H. Agus Salim, SemarangTel. : (024) 3584035, 3584007Fax. : (024) 3584036
MAKASSAR BRANCHJl. Sulawesi No. 83, MakassarTel. : (0411) 321421Fax. : (0411) 315702, 319457
Sub-Branches:BandangJl. Bandang No. 50 B, MakassarTel. : (0411) 326694Fax. : (0411) 317445
PanakkukangJl. Pengayoman No. 48, MakassarTel. : (0411) 421921, 433017Fax. : (0411) 458260
SungguminasaRuko Balla Lampoa Plaza Blok E No. 3,Jl. K.H. Wahid Hasyim, Sungguminasa,MakassarTel. : (0411) 841707, 841392Fax. : (0411) 841458
DayaKomplek Ruko KIMA SquareBlok A No. 8Jl. Perintis Kemerdekaan, MakassarTel. : (0411) 4723417Fax. : (0411) 4723418
PALEMBANG BRANCHJl. Mesjid Lama No. 48-50, PalembangTel. : (0711) 310965 (7Lines)Fax. : (0711) 313216
Sub-Branches:Jend. SudirmanJl. Jend. Sudirman No. 1031D-E,PalembangTel. : (0711) 358682, 358411Fax. : (0711) 354891
10 UluJl. K.H. Azhari No. 56-58, PalembangTel. : (0711) 515584, 515574Fax. : (0711) 513344
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PONTIANAK BRANCHJl. Tanjung Pura No. 278, PontianakTel. : (0561) 732600, 734656Fax. : (0561) 736282
Sub-Branches:Sungai RayaJl. Adi Sucipto Km 7,3 Sungai RayaTel. : (0561) 721770
Sultan MuhammadJl. Sultan Muhammad No. 183,PontianakTel. : (0561) 731582
CIREBON BRANCHJl. Yos Sudarso No. 29, CirebonTel. : (0231) 205040, 206959,206396, 221541Fax. : (0231) 201989, 248340
Sub-Branches:KuninganJl. Jend. Sudirman No. 51/55, KuninganTel. : (0232) 871738, 871810Fax. : (0232) 876641
Pasar Balong PekiringanJl. Pekiringan No. 113, CirebonTel. : (0231) 205625Fax. : (0231) 211423
PleredJl. Raya Plered No. 56A Rt.01/Rw.01Desa Weru Lor, Kecamatan Weru,Kabupaten Cirebon, CirebonTel. : (0231) 325372Fax. : (0231) 325371
BENGKULU BRANCHJl. Let. Jend. Suprapto No. 169-171,BengkuluTel. : (0736) 21705 (Hunting)Fax. : (0736) 21110
Sub-Branches:CurupJl. Merdeka No. 11, CurupTel. : (0732) 21764Fax. : (0732) 21024
Lingkar TimurJl. Salak No. 105 C, Panorama LingkarTimur, BengkuluTel. : (0736) 345222Fax. : (0736) 345333
JEMBER BRANCHJl. Gajah Mada No. 68, JemberTel. : (0331) 484545, 424759, 424859Fax. : (0331) 484980
Sub-Branches:KencongJl. Krakatau No. 1, KencongTel. : (0336) 321228
BalungJl. Puger No. 28, JemberTel. : (0336) 621306
AmbuluJl. Suyitman No. 46Ambulu, JemberTel. : (0336) 881902
BondowosoJl. R.E. Martadinata No. 49,BondowosoTel. : (0332) 421429
DENPASAR BRANCHJl. Dr. Wahidin No. 39, DenpasarTel. : (0361) 433014 (Hunting)Fax. : (0361) 424245
Sub-Branches:TabananJl. Gajah Mada No. 80, TabananTel. : (0361) 811588, 811277Fax. : (0361) 812569
KlungkungJl. Dharmawangsa No. 8, SemarapuraTel. : (0366) 22062, 24442Fax. : (0366) 24456
KutaJl. Raya Legian No. 99XTel. : (0361) 754044, 767188Fax. : (0361) 767189
Gatot SubrotoJl. Gatot Subroto No. 100X Kav. 10Tel. : (0361) 259562, 248826Fax. : (0361) 259568
DiponegoroJl. Diponegoro No.150 Blok A1 No. 2Tel. : (0361) 262773, 263719-20Fax. : (0361) 247246
Istana Kuta GaleriaKompleks Pertokoan Istana KutaGaleria Blok Valet 2 No. 15Jl. Patih Gelantik, KutaTel. : (0361) 769255Fax. : (0361) 769269
TASIKMALAYA BRANCHJl. Empang No. 50, TasikmalayaTel. : (0265) 310300 (5 Lines)Fax. : (0265) 332007
KM 5Jl. Kol. H. Burlian No. 48, PalembangTel. : (0711) 411287Fax. : (0711) 411287
16 IlirJl. Pasar 16 Ilir No. 132, PalembangTel. : (0711) 354233Fax. : (0711) 365833
VeteranJl. Veteran No. 1365A, PalembangTel. : (0711) 355496, 353034,373260, 313104Fax. : (0711) 321292
R. SukamtoJl. R. Sukamto No. 84, PalembangTel. : (0711) 353929 (Hunting)Fax. : (0711) 310420
SOLO BRANCHJl. Jend. Urip Sumoharjo No. 13-17,SoloTel. : (0271) 646348 (12 Lines)Fax. : (0271) 646533, 646947, 630620
Sub-Branches:Pasar KlewerKios Pasar Klewer Blok EE No. 9-12Jl. SecoyudanSoloTel. : (0271) 641798Fax. : (0271) 641798
KratonanJl. Yos. Sudarso No. 246 SoloTel. : (0271) 652626 (3 lines)Fax. : (0271) 655622
Pasar LegiPasar Legi Kios No. 26-27Jl. S. Parman SoloTel. : (0271) 666536Fax. : (0271) 641177
KlatenJl. Pemuda Utara No. 133 KlatenTel. : (0272) 321282Fax. : (0272) 322378
SragenJl. Raya Sukowati No. 194Sragen, Kel. Sragen Kulon,Kec. Sragen, Kab. Sragen, Jawa TengahTel. : (0271) 891276, 891250Fax. : (0271) 891276
PalurJl. Raya Palur No. 59,Karanganyar, SoloTel. : (0271) 827474, 821733Fax. : (0271) 821166
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Sub-Branches:CiamisJl. Pasar Manis Ruko No. 38, CiamisTel. : (0265) 777200, 774011Fax. : (0265) 777200
BanjarJl. Letjen. Suwarto No. 99 BanjarTel. : (0265) 743469, 742860Fax. : (0265) 742860
Pasar WetanJl. Pasar Wetan Baru No. 12,TasikmalayaTel. : (0265) 334023, 311041Fax. : (0265) 311041
SERANG BRANCHJl. M. Hasanuddin, Serang Plaza BlokII No. 3-7, SerangTel. : (0254) 200153, 201566Fax. : (0254) 200692
Sub-Branches:CilegonJl. Raya Cilegon No. 6, CilegonTel. : (0254) 391033, 392057Fax. : (0254) 391151
RangkasbitungJl. Sunan Kalijaga No.62,RangkasbitungTel. : (0254) 201595, 201703Fax. : (0254) 201596
BANDAR LAMPUNG BRANCHJl. Ikan Tenggiri No. 17/ATeluk Betung, Bandar LampungTel. : (0721) 481620, 484959,482982 (Hunting)Fax. : (0721) 482951
Sub-Branches:Tanjung KarangJl. Padang Blok B III No. 2,Tanjung KarangTel. : (0721) 261155Fax. : (0721) 261927
MetroKompleks Pertokoan Sumur BandungBlok B No. 3, Metro, Bandar LampungTel. : (0725) 49988Fax. : (0725) 47123
Ikan BawalJl. Ikan Bawal No. 87, Teluk Betung,Bandar LampungTel. : (0721) 489694Fax. : (0721) 489695
Klandasan UluKomplek Pertokoan Cemara RindangJl. Jend. Sudirman No. 76,Klandasan Ulu, BalikpapanTel. : (0542) 733064, 736809Fax. : (0542) 736809
Balikpapan PermaiKomplek Balikpapan PermaiJl. Jend. Sudirman Blok C/II No. 88,BalikpapanTel. : (0542) 733238, 733228Fax. : (0542) 733238
SAMARINDA BRANCHJl. Pangeran Diponegoro No. 68-70,SamarindaTel. : (0541) 732492-95-97,749516-17-18Fax. : (0541) 732490
Sub-Branches:Dr. SoetomoJl. Dr. Soetomo No. 4, SamarindaTel. : (0541) 745082, 746807Fax. : (0541) 735927
Yos SudarsoJl. Yos Sudarso No.36,Samarinda 75112Tel. : (0541) 731558, 741586Fax. : (0541) 742274
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BlimbingKomp. Pertokoan Letjen S. ParmanMegah No. 9 Blok B9, Blimbing, MalangTel. : (0341) 405111, 405100Fax. : (0341) 418441
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Pasar WageRuko Gede Kawasan Pasar WageBlok A No. 1, Jl. Jend. Sudirman,Kel. Purwokerto Lor, Kec. Purwokerto Timur,Kab. Banyumas, Purwokerto 53114Tel. : (0281) 625508Fax. : (0281) 625745
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