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Page 1: Unleashing Digital in HR

Job seekers are rapidly movingto digital channels to find jobs

Mobile Devices account for

Employees are using social platforms toexpress opinions on workplace issues

For e.g. Glassdoor

Reach out: Interested in reading the full report? Head to http://www.capgemini-consulting.com/using-digital-tools-to-unlock-hrs-true-potentialFollow us on Twitter @capgeminiconsul or email [email protected]

Sources1. Jobvite, “2012 Social Job Seeker Survey”, September 20122. Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 20133. TechCrunch, “With 40% Of Traffic From Outside The U.S., Glassdoor Raises $20M Series D To Expand Internationally”, October 20124. Slideshare, “UPS Jobs Mobile Case Study at MREC 2013”, September 20135.Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 20136. Globoforce, “2012 SHRM/Globoforce Employee Recognition Report”, 20127. Mind Jumpers, “How to use Social Media for Employer Branding and Recruitment”, July 20128. Forbes, “Gamification In Leadership Development: How Companies Use Gaming To Build Their Leader Pipeline”, September 20139. Oxford Economics, “The Digital Transformation of People Management”, March 201210. Recruiter.com, “Survey: Most Employers Lack RTI Figures on Talent”, March 2013

> 3 millionpieces of contentby employees

Digital Offers Innovative Ways to Attract,Retain and Engage Talent

The Path Ahead

Build Top-Management Consensusto Drive Digitization across HR Processes

Upgrade to a Flexible,Interoperable IT Architecture

Deliver a SeamlessMultichannel Experience

Use Data to DriveDecision Making

Using Digital Tools toUnlock HR’s True Potential

UnleashingDigital in HR

Employer BrandingReceives a Shot in theArm with Social MediaApplications for Novo Nordisk’s‘Graduate Program’ rose by

3x through a social media based employer branding strategy

Talent Has Gone Digital, But Not HR

52%34%

38%across 190countries, covers

> 200,000companies

Lack of Data-DrivenInsights Impede HR’sAbility to TakeInformed Decisions

>56%

Gamification BoostsEmployee Learningand Development

NTT Data saw a 50%increase in employees takingup leadership roles throughusage of gami�cation

Digital Helps OrganizationsClose the Talent Gap FasterUPS increased total hiresthrough digital platforms from

19 to 15,000 in 3 years

HR as a profit driver

Only 23% of organizations in North America consider

Senior ManagementPerceptions CurtailDigitization Efforts

Crowdsourcing Enhancesthe Accuracy of PerformanceAssessments

78% of HR professionalsfeel crowdsourced recognitiondata is important forperformance reviews

#digitaltransformation

Current HR IT SystemsDo Not Support the LatestDigital Technologies

70% of organizations

face integration issues withtheir existing HR IT systems

still rely on75% recruitment and brandingtechniques

still use one-way 80% tools for Learning andDevelopment

traditional communication

> a Billion job searches

What is Holding Back Digital in HR?

Only 26 of Fortune 500companies offer a

of companies lack any

But HR is still lagging in use of digital

mobile optimized jobapplication process

per month

measure of talentinvestment returns