BTEC L3 YR 1BTEC L3 YR 1
UNIT 02UNIT 02Leadership and TeamworkLeadership and Teamwork
Starter activity Leadership QuotesStarter activity Leadership Quotes
AimAim
Section 1:
By the end of this section the student will understand different styles of leadership
P1,P2, M1, D1
Leadership styles
Complete the hand-out – Leadership Expert Complete the hand-out – Leadership Expert
Leadership and Leadership and Teamwork.Teamwork.
Results
A - AutocraticB - Bureaucratic C - DemocraticD- Laissez FaireE- Paternalistic
UNIT 02
Leadership and Leadership and TeamworkTeamwork
Laissez-Faire
Laissez-faire – is a hands- off approach to leadership, where the group are trusted to complete the task by the leader.
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Leadership and Leadership and TeamworkTeamwork
Autocratic/Authoritarian
Authoritarian – is a very direct leadership style where the leader tells the team members what they must do.
Sometimes this style is also described as autocratic.
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Leadership and Leadership and TeamworkTeamwork
Participative
People Orientated – focuses on participation of all team members, clear communication and supporting and developing the individual in order to improve skills.
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Leadership and TeamworkLeadership and Teamwork
Transactional
Transactional – is a very direct style of leadership and uses rewards and punishments to motivate the team.
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Leadership and TeamworkLeadership and Teamwork
Transformational
Transformational – style is a form of leadership style that focuses on team performance as a whole by encouraging team members to think of the group rather than themselves. It is about moving forward as a team rather than individuals who just happen to be on the same project.
UNIT 02
Leadership and TeamworkLeadership and TeamworkP1 – Describe the different leadership styles used in the public services
P2 – Identify the role of the team leader in the public services
M1 – Compare the different leadership styles used in the public services
D1 – Evaluate the effectiveness of different leadership styles used in the public services.
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Leadership style – what is it ?
Manner and approach of providing directionImplementing plansMotivating people to complete task
As in all situations there are advantages and disadvantages with all leadership styles.
UNIT 02
Leadership and TeamworkLeadership and Teamwork
AIM – TO UNDERSTAND WHEN DIFFERENT LEADERSHIP STYLES CAN BE USED IN A WORK SETTING
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Different leadership styles for different situations. Different leadership styles for different situations.
When a project is under great time restraint and When a project is under great time restraint and there are many parts to the task, a strong,there are many parts to the task, a strong, autocratic autocratic leadership style may be the most leadership style may be the most effective. effective.
On the other hand, when creative solutions are On the other hand, when creative solutions are needed and time is not a pressing issue, needed and time is not a pressing issue, teamwork and teamwork and free-reinfree-rein leadership can get the job leadership can get the job done.done.
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Leadership and TeamworkLeadership and Teamwork
What leadership style would you choose for the following, explain why, advantages, disadvantages
,,,,,,,,,,,,,,,,,,,,
A Sergeant in charge of a building
evacuation
A constable who has been asked to help with the rescue of a dog in a mine shaft.
UNIT 02
Leadership and TeamworkLeadership and Teamwork
What leadership style would you choose for the following
A teacher who has been tasked with
organizing a sports day with the help of
his class of 14 year olds
A head teacher who has to arrange cover during industrial action
UNIT 02
Leadership and TeamworkLeadership and Teamwork
What leadership style would you choose for the following
A Chief in charge of the duty rota
the shore leave visit.
The pilot of the aircraft during an
emergency landing
The Captain of the ship during the
above emergency landing.
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Belbin definitions of team roles
Coordinator – Clarifies group objectives, sets the agenda, establishes priorities, selects problems, sums up and is decisive but does not dominate discussions
Who would you choose from the group this is ?
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Leadership and TeamworkLeadership and Teamwork
Shaper – Gives shape to the team effort, looks for patterns in discussions and practical considerations regarding he feasibility of the project. Can steamroller the team but get results.
Who in the group is this ?
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Leadership and TeamworkLeadership and Teamwork
Plant – The source of the original ideas, suggestions and proposals that are usually original and radical
Who in the group is this ?
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Leadership and TeamworkLeadership and Teamwork
Monitor- evaluator – Contributes a measured and dispassionate analysis and , through objectivity stops the team committing itself to a misguided task
Who in the group is this ?
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Leadership and TeamworkLeadership and Teamwork
Implementer – Turns decisions and strategies into defined and manageable tasks, sorting out objectivies and pursing them logically
Who in the team is this ?
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Leadership and TeamworkLeadership and Teamwork
Resource investigator – Goes outside the team to bring in ideas, information and developments – they are the teams salesperson, diplomat, liaison officer and explorer
Who in the team is this ?
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Team worker – Operates against division and disruption in the team, like cement, particularly in times of stress and pressure
Who in the team is this ?
Develop Leadership SkillsDevelop Leadership SkillsTEAMSTEAMS
Finisher – Maintains a permanent sense of urgency with relentless follow – through
Who in the group is this ?
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Team motivation – a successful team is a team that is well motivated and eager to work together to implement the identifies aims. There are many way that a team can be motivated to perform
What are they ?
UNIT 02
Leadership and TeamworkLeadership and TeamworkClear focus – if the team has a clear aim and understand how to achieve that aim it is more likely to work towards its completion.
Challenge – a team will be motivated if the task is a sufficient challenge to them but is less likely to be motivated if the talk is too simple or too difficult
Camaraderie – a sense of comradeship and loyalty will help a team to work together as the members will have a genuine respect of each other and will work hard to develop and maintain this relationship
UNIT 02
Leadership and TeamworkLeadership and TeamworkRewards – this could be money or benefits that the team will receive upon completion of the task
Responsibility and authority – having a sense of ownership of the task and a clear role is likely to help motivate the team
Growth – if the team feels they are moving forward learning new skills and stretching their minds then they are likely to have a high level of motivation as personal growth enhances an individuals self esteem and self-worth
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Leadership and TeamworkLeadership and Teamwork
Treating people fairly – it is important that all members of the team are treated equally and are all involved in the task, this will ensure that each member is motivated and that they work as a team
UNIT 02
Leadership and TeamworkLeadership and Teamwork
Brief – Is a verbal process of getting information to people quickly and efficiently, very similar to a meeting but with less open discussion
Debrief – is the process of gathering information about the success of a task or activity after it has been completed. This help improve the planning process for next time.
Both can be done on a team or individual basis.
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Leadership and TeamworkLeadership and Teamwork
Remember
Clear – avoid unfamiliar technicalities – do not patronise or talk down to team
Brief – be precise and only repeat yourself to make sure the main points have been understood.
In control – lead – focus on all members so you can read their body language
Positive – be confident, monitor your own body language (such as ?) . If things start to go wrong don’t panic re-focus
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Leadership and TeamworkLeadership and Teamwork
Ground orientation
Safety points
Summary
Primary aim
Method to achieve aim
Designated role
Timings
Equipment
Team motivation – clear focus, challenge, camaraderie, rewards, responsibility and authority, growth, treating fairly
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Leadership and TeamworkLeadership and Teamwork
Review
How did it go
What has been learned
Reflection
Improve skills, motivation,
Discussion and review
Strategies and ideas (future)
Develops communication skills
Team learns strengths and weaknesses
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Leadership and TeamworkLeadership and Teamwork
Negative – avoid
Positive – maintains group cohesion
Constructive – reassuring, supportive, encourge to take risks
Acknowledge success, strengths and weaknesses
UNIT 02
Leadership and TeamworkLeadership and Teamwork
In your groups complete the following :
Your task – set up a base camp for an exercise which is going to be run over 3 days.
There will be 50 personnel taking part in the exercise.
Prepare a brief
What are you going to have to think of – group discussion.
Leadership and Leadership and TeamworkTeamworkP3 - Brief and Debrief a team for a given task.P3 - Brief and Debrief a team for a given task.
M2 – Brief and Debrief a team for a given task using M2 – Brief and Debrief a team for a given task using effective communicationeffective communication
P4 – Carry out a team task using the appropriate P4 – Carry out a team task using the appropriate skills and qualitiesskills and qualities
M3 – Effectively lead a team using the appropriate M3 – Effectively lead a team using the appropriate skills and qualitiesskills and qualities
D2 – Evaluate own ability to lead a team effectivelyD2 – Evaluate own ability to lead a team effectively
Leadership and Leadership and TeamworkTeamwork
SKILLS AND QUALITES TO LEAD A TEAM SKILLS AND QUALITES TO LEAD A TEAM
WHAT ARE THEY ?WHAT ARE THEY ?
Leadership and Leadership and TeamworkTeamwork
Leadership skills may vary depending on Leadership skills may vary depending on the situation for example a commanding the situation for example a commanding officer in a conflict situation will be officer in a conflict situation will be different from those of a station officer in different from those of a station officer in charge of a fire station.charge of a fire station.
General skillsGeneral skills
Time management, commitment, Time management, commitment, motivation, delegation, morale.motivation, delegation, morale.
Leadership and Leadership and TeamworkTeamwork
The TaskThe Task
How the successful The schedule How the successful The schedule andand
Completion of the task time frame to Completion of the task time frame to
Will be assessed and complete the Will be assessed and complete the tasktask
monitoredmonitored
EstablishEstablish
People’s prior experience People’s strengthsPeople’s prior experience People’s strengths
and expertise and weaknessesand expertise and weaknesses
Leadership and Leadership and TeamworkTeamwork
Implementing a planImplementing a plan
Avoid wasting effortAvoid wasting effortTake into account and consider all possible Take into account and consider all possible solutionssolutionsBe aware of all possible changes and Be aware of all possible changes and alternative solutionsalternative solutionsIdentify the resources neededIdentify the resources needed
Leadership and Leadership and TeamworkTeamwork
KEY FACTORSKEY FACTORS
Identify primary aim(s)Identify primary aim(s)
Consider factors which may crop up Consider factors which may crop up unexpectedlyunexpectedly
The available resources you haveThe available resources you have
Team member capabilitiesTeam member capabilities
Leadership and Leadership and TeamworkTeamworkFactors to consider when leading a teamFactors to consider when leading a team
Brief the teamBrief the team
Check their understandingCheck their understanding
Allocate individual rolesAllocate individual roles
Execute your planExecute your plan
Monitor the safety and perormance of your teamMonitor the safety and perormance of your team
Achieve your primary aimsAchieve your primary aims
Debrief your teamDebrief your team
Review and evaluate the findings of the briefReview and evaluate the findings of the brief
Identify any skills gaps in your teamIdentify any skills gaps in your team
Make recommendations for the futureMake recommendations for the future
Reflect on your own performance as a leaderReflect on your own performance as a leader
Leadership and Leadership and TeamworkTeamwork
Personnel organisation improve other skills Personnel organisation improve other skills
PreparationPreparation
Identifying issuesIdentifying issues
Scheduling activitiesScheduling activities
ResponsibilityResponsibility
AccountabilityAccountability
ResponsivenessResponsiveness
AdaptabilityAdaptability
Examining optionsExamining options
Maintaining focus Maintaining focus
Openess to criticismOpeness to criticism
Leadership and Leadership and TeamworkTeamwork
To complete your next assignment To complete your next assignment Choose a taskChoose a taskPrepare a power point of the task for a Prepare a power point of the task for a team brief (include health and safety brief, team brief (include health and safety brief, equipment, time, location, team roles)equipment, time, location, team roles)Prepare a feedback form for the members Prepare a feedback form for the members of your teamof your teamOn completion of carrying out the task On completion of carrying out the task debrief your teamdebrief your team
Leadership and Leadership and TeamworkTeamwork
Personnel organisation improve other skills Personnel organisation improve other skills
PreparationPreparation
Identifying issuesIdentifying issues
Scheduling activitiesScheduling activities
ResponsibilityResponsibility
AccountabilityAccountability
ResponsivenessResponsiveness
AdaptabilityAdaptability
Examining optionsExamining options
Maintaining focus Maintaining focus
Openess to criticismOpeness to criticism
Leadership and Leadership and TeamworkTeamworkP5 – Describe the different types of team that P5 – Describe the different types of team that
operate within a selected public serviceoperate within a selected public service
Produce a fact sheet Produce a fact sheet
Choose the service your are most interested in and Choose the service your are most interested in and know most about and describe the teams that know most about and describe the teams that operate within it.operate within it.
P6 – Participate in team activities P6 – Participate in team activities
M4 – Appraise own performance in team activitiesM4 – Appraise own performance in team activities
Leadership and Leadership and TeamworkTeamworkStarter activityStarter activity
Case Study – The Apollo SyndromeCase Study – The Apollo Syndrome
(handout)(handout)
In your teams carry out the activity.In your teams carry out the activity.
Leadership and Leadership and TeamworkTeamworkTypes of teams within the public servicesTypes of teams within the public services
FormalFormalInformalInformalTemporary Temporary ProjectProjectPermanentPermanent
Leadership and Leadership and TeamworkTeamwork
FormalFormal
Clear membership and defined structure. Clear goals Clear membership and defined structure. Clear goals and objectives, monitoring systems in place to and objectives, monitoring systems in place to ensure goals are reached in a timely fashionensure goals are reached in a timely fashion
Have backing of senior management and may have Have backing of senior management and may have been created by management to solve a particular been created by management to solve a particular problemproblem
Example – multi agency safer city partnership team Example – multi agency safer city partnership team who work together across a variety of organisations who work together across a variety of organisations to combat antisocial behaviour on behalf to the to combat antisocial behaviour on behalf to the governmentgovernment
Leadership and Leadership and TeamworkTeamwork
INFORMAL INFORMAL
More elastic membership allowing individuals to More elastic membership allowing individuals to move in and out of the team with some flexibility as move in and out of the team with some flexibility as their particular skills are neededtheir particular skills are needed
Goals and structure may be less well defined but Goals and structure may be less well defined but the informal nature of the team allows for the informal nature of the team allows for innovative and new ideas to be consideredinnovative and new ideas to be considered
Example – best practice working groupExample – best practice working group
Leadership and Leadership and TeamworkTeamwork
INFORMAL INFORMAL
More elastic membership allowing individuals to More elastic membership allowing individuals to move in and out of the team with some flexibility as move in and out of the team with some flexibility as their particular skills are neededtheir particular skills are needed
Goals and structure may be less well defined but Goals and structure may be less well defined but the informal nature of the team allows for the informal nature of the team allows for innovative and new ideas to be consideredinnovative and new ideas to be considered
Example – best practice working groupExample – best practice working group
Leadership and Leadership and TeamworkTeamwork
Temporary Temporary
Can come together for a short space of time to Can come together for a short space of time to solve a particular problem and then disband once solve a particular problem and then disband once the objective is achieved.the objective is achieved.
Difficult for teams to work well as members may not Difficult for teams to work well as members may not know each other’s strengths and weaknesses. know each other’s strengths and weaknesses.
Good at trouble shooting as they see from different Good at trouble shooting as they see from different perspective then established teams (fresh eyes)perspective then established teams (fresh eyes)
Example – operational, tactical and strategic Example – operational, tactical and strategic command teams at the site of a major incident.command teams at the site of a major incident.
Leadership and Leadership and TeamworkTeamwork
PROJECTPROJECT
Very like temporary teams – come together to Very like temporary teams – come together to achieve a specific task based on the project and they achieve a specific task based on the project and they may disband when complete or move to another taskmay disband when complete or move to another task
Usually made up of specialists and a project manager Usually made up of specialists and a project manager who the schedule to ensure objectives are met.who the schedule to ensure objectives are met.
Example – project in the Fire Service might be to Example – project in the Fire Service might be to ensure all primary schools in a region have a visit ensure all primary schools in a region have a visit from a fire and safety team to warn them about the from a fire and safety team to warn them about the dangers of hoax callsdangers of hoax calls
Leadership and Leadership and TeamworkTeamwork
PERMANENTPERMANENT
Very common in the public services. Many shifts, Very common in the public services. Many shifts, watches and regiments can have predominantly the watches and regiments can have predominantly the same members for years at a timesame members for years at a time
Considered strong teams who know each other’s Considered strong teams who know each other’s strengths and weaknesses and can use that strengths and weaknesses and can use that knowledge to best effect in achieving aims and knowledge to best effect in achieving aims and goals. Downside they can become set in their ways goals. Downside they can become set in their ways and it can be difficult to change how a permanent and it can be difficult to change how a permanent team works.team works.
Leadership and Leadership and TeamworkTeamwork
INFORMAL INFORMAL
More elastic membership allowing individuals to More elastic membership allowing individuals to move in and out of the team with some flexibility as move in and out of the team with some flexibility as their particular skills are neededtheir particular skills are needed
Goals and structure may be less well defined but Goals and structure may be less well defined but the informal nature of the team allows for the informal nature of the team allows for innovative and new ideas to be consideredinnovative and new ideas to be considered
Example – best practice working groupExample – best practice working group
Leadership and Leadership and TeamworkTeamwork
INFORMAL INFORMAL
More elastic membership allowing individuals to More elastic membership allowing individuals to move in and out of the team with some flexibility as move in and out of the team with some flexibility as their particular skills are neededtheir particular skills are needed
Goals and structure may be less well defined but Goals and structure may be less well defined but the informal nature of the team allows for the informal nature of the team allows for innovative and new ideas to be consideredinnovative and new ideas to be considered
Example – best practice working groupExample – best practice working group
Leadership and Leadership and TeamworkTeamworkBenefits of teamsBenefits of teams
Think operational and individual levelThink operational and individual level
Some organisational objectives simply cannot be Some organisational objectives simply cannot be met by one individual alone – a team is required to met by one individual alone – a team is required to achieveachieve
Contribution or productivity and effectiveness Contribution or productivity and effectiveness
Reduction of AlienationReduction of Alienation
Sharing expertiseSharing expertise
Implementing changeImplementing change
Identification and development of talentIdentification and development of talent
Leadership and Leadership and TeamworkTeamworkTypes of teamwork activitiesTypes of teamwork activities
Generally divided into three categoriesGenerally divided into three categories
Practical or activity basedPractical or activity based
Using pen and paperUsing pen and paper
Ones carried out at workOnes carried out at work
(see handout) (see handout)
Leadership and Leadership and TeamworkTeamworkTypes of teams in the Public ServicesTypes of teams in the Public Services
Divisional Divisional DepartmentalDepartmental SectionalSectional
GeographicalGeographical MultidisciplinaryMultidisciplinaryRegimentRegiment
BrigadeBrigade ForceForce Multi-Agency teamsMulti-Agency teams
Specialist teamsSpecialist teams Search and Rescue Search and Rescue Project Project teamsteams
Emergency Services Emergency Services
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