Training and Helpdesk Update
Tracy Lanning
Support and Training Manager
CET Designer Support Team:
Tracy Lanning – Training and Support ManagerAmy Edington – Training and SupportAlexandra Tseffos – Training and SupportJason Ciluffo – SupportBranden Bouwkamp – SupportPatrik Rask – Support (Sweden)Anna Anderson – Support (Sweden)
How to reach us?
On-line chat: click on blue support button in CET or from Configura website.
Phone: 877-238-0808
Email: [email protected]
Open 8 am – 8 pm EST
Please remember to send in all issues and feature requests. This is how CET continues to improve!
Training Free regional classes in 2010
Five locations:Charlotte, NC – AprilWashington DC – MayToronto – JulySan Francisco – AugustSanta Monica – Nov 8 – 12 (still time to sign up!)
We’ll also offer free regional classes in 2011...schedule to be determined.
Check the website for updates:www.configura.com/cet/training
On Line Videos and Webinars
50+ videos available.
Instructor-led webinars.
PLEASE ENCOURAGE YOUR DESIGNERS TO TAKE ADVANTAGE OF THIS FREE TRAINING!
Enhancements to training in 2011
Application and retention self-study and instructor-led modules to complete after attending classes.
Certification process.
CEUs.
Vegas Follow Up Survey
You will receive an electronic survey from us next week. Please fill it out to help us improve our User Conference for next year!
Questions?
Feedback?
Suggestions?
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